Birmingham Fuel Oils Ltd Reviews 7

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Fuel Supplier

Written by the company

Trusted suppliers of kerosene, diesel, AdBlue, lubricants & heating oil across Birmingham and the UK. Fast delivery & 25+ years’ experience.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A good ethical firm to deal with

I was very impressed by the way that Birmingham oil dealt with my order which was delivered yesterday.It was ordered and paid for a couple of weeks ago, and in view of the conflict in the middle east, and the huge increases in the price of oil I was expecting either a cancellation or price increase . Neither happened , and I received several phone and text messages to allay my fears and to keep me informed as to my delivery . For this I was most grateful , and also for the helpful and cheerful attitude of the drivers who delivered it . Every dealing that I have had with Birmingham Oils has been positive, both from office staff and from delivery staff.

12 March 2026
Unprompted review
Birmingham Fuel Oils Ltd logo

Reply from Birmingham Fuel Oils Ltd

Thank you so much for taking the time to leave such a wonderful review! We're really pleased we could honour your order and keep you informed throughout. We know how unsettling uncertainty around prices and supply can be at the moment, so keeping our customers updated is a top priority. We'll be sure to pass your kind words on to both the office team and our drivers. We look forward to delivering to you again!

Rated 5 out of 5 stars

Always helpful and trustworthy so would…

Always helpful and trustworthy so would highly recommend
Staff are very friendly as well

13 March 2026
Unprompted review
Birmingham Fuel Oils Ltd logo

Reply from Birmingham Fuel Oils Ltd

Thank you so much for your kind words! It truly means a lot to us to hear that you find our team helpful, trustworthy, and friendly. We look forward to delivering to you again!

Rated 5 out of 5 stars

Excellent and personal service

Excellent and personal service. Fast and reliable

7 March 2026
Unprompted review
Birmingham Fuel Oils Ltd logo

Reply from Birmingham Fuel Oils Ltd

Thank you for your kind review. We're really pleased to hear you’re happy with our service and look forward to continuing to provide you with excellent, personalised support.

Rated 5 out of 5 stars

Very helpful company with efficient and…

Very helpful company with efficient and timely deliveries. Well priced and recommended

13 February 2026
Unprompted review
Birmingham Fuel Oils Ltd logo

Reply from Birmingham Fuel Oils Ltd

Thank you so much for your kind words and recommendation! We're really pleased to hear you found our service helpful, efficient, and good value. We truly appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Long time customer

Have used BFO for 8 years and have found them very reliable. Always kept informed of when delivery will be made. Drivers have been courteous and efficient. Price may not always be the cheapest but is always competitive. I have recommended them in the past and would do so again.

22 January 2026
Unprompted review
Birmingham Fuel Oils Ltd logo

Reply from Birmingham Fuel Oils Ltd

Thank you very much for taking the time to leave such a positive review and for your loyalty over the past eight years. We are pleased to hear that you have found our service reliable and that our communication and drivers have met your expectations. Your recommendation means a great deal to us and we truly appreciate your continued support. We look forward to continuing to serve you in the future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look