This was the easiest and best way to ship a bicycle across the country to my grandson. Purchasing the shipping label was simple, all I had to do was put it on the box and take it to the carrier. I w... See more
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Set account, dimensions with weight, print labels and drop off. That simple. Tracking and notifications were perfect and the bike delivered on time and undamaged. Thank you, Jody M
I tend to be a paranoid shipper. As was the case for one of my recent shipments. I had two boxes going to a bike shop in Oregon. When the bike showed up and not the gear box, I immediately filed a cla... See more
This was our first time using BikeFlights and we had a very good experience. Being that it was the first time, we had lots of questions and logistics to sort through. Brenna and Fischer were so patien... See more
Company details
Written by the company
Bikeflights is the best bicycle shipping service, trusted by riders worldwide. We offer faster shipping, dedicated support and premium protection at less cost so that you can ship the best way, guaranteed. Join over one and a half million served —including individuals, bike shops, events and cycling industry businesses— who have used Bikeflights to ship their bikes, wheels, e-bikes and gear with confidence since 2009. Ship the best way with Bikeflights.com. We ship. You ride.
Bikeflights.com
Written by the company
- We ship. You ride.
- The best way to ship a bike, e-bike and bike gear. We've been doing it for more than 15 years and served more than 1.5 million bike-related shipments.
- Need a box?
- We have premium, thoughtfully designed and easy-to-pack boxes available.
- Customer Support 7 Days
- You can reach our Support Team of fellow cyclists via phone, email and chat Mon-Fri: 6 AM-6 PM PT, Sat-Sun: 7 AM-2 PM PT. Our Virtual Assistant can answer most questions 24/7.
Contact info
8000 N Fowler Ave, 97217, Portland, United States
- (541) 705-2453
- support@bikeflights.com
- bikeflights.com
4.6
Excellent
54K reviews
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Price kinda high
Price kinda high. Less than personal pricing but way more than corporate rates.
10 June 2026
Reply from Bikeflights.com
Hi Jason,
Thank you for your feedback. We understand that shipping costs are an important consideration. While our rates may not always match the deeply discounted pricing available through large corporate shipping programs, we work hard to provide competitive pricing, specialized bike shipping expertise, and support throughout the shipping process—including claims assistance if issues arise.
We appreciate you giving us a try and hope to have the opportunity to serve you again in the future.
- The Bikeflights Team
Awesome!
Easy, simple process to ship bike and parts. Only regret is I didn't know about it sooner! Same shippers, way better rates.
17 June 2026
Reasonable Bike Shipping
They negotiate much more reasonable shipping rates for bikes, and my pickup and delivery went smoothly and without issue.
18 June 2026
Everything was spot on time
Everything was spot on time. Tracking was excellent. Delivery was courteous.
17 June 2026
The process was very easy and my bike…
The process was very easy and my bike only took two days to be received back
17 June 2026
Delay and shift the blame
The bike was delayed on the return by 10 days even though I paid through the nose for 2nd day air. BF said it was the bike shops fault. I'm not sure where there's any value in using bike flights. I'll just call UPS myself next time.
17 June 2026
Although UPS greatly mishandled the…
Although UPS greatly mishandled the well-packed box by Absolute Bikes in Flagstaff, Arizona ... I appreciate what you do. Thank you!
10 June 2026
My bike was completely destroyed
My bike was completely destroyed. I had it professionally packed and during shipping, the frame was cracked, the box torn apart and multiple parts of the bike were sticking out of the box and got damaged as well.
29 May 2026
Reply from Bikeflights.com
Hi Todd,
We're very sorry to hear about the damage your bike sustained during transit. We know how upsetting it is to receive a shipment in this condition, especially after taking the time to have it professionally packed.
While damage during shipping is rare, we understand that doesn't make this experience any less frustrating. We're glad we were able to process and pay your claim, and we appreciate your patience throughout the claims process.
Thank you for sharing your feedback, and we wish you all the best moving forward.
- The Bikeflights Team
They are the BEST.
As an occasional user, the ease and clarity of instructions was paramount. This is one of the best thought out and functional companies I've ever used! Thank you!
9 June 2026
The super fast delivery.
The super fast delivery. The website was easy to use and maneuver. Really great prices.
17 June 2026
Not your fault
Not your fault. My bike and a friend's bike arrived in what was described as trashed boxes. No damage to my bike but my friend's bike frame had 2 dents.
16 June 2026
Great Value
Very easy to get a label and ship, much cheaper than simply shipping directly via UPS. Will use again, highly recommend.
9 June 2026
Customer service on the phone is poor
Customer service on the phone is horrible. Don’t even bother calling. I called two days straight and was not able to get anyone on the phone. Finally I sent an email and got a response to my question.
9 June 2026
The new format easy to use
15 June 2026
Reply from Bikeflights.com
Hi Dan,
Thank you for your review. We're very sorry to hear your e-bike arrived with damage to the controller. We understand how disappointing it is when a shipment doesn't arrive in the condition you expected.
While damage during transit is uncommon, we know that doesn't make it any less frustrating when it happens. We're glad we were able to review your claim and provide compensation for the damage to help with the replacement of the controller.
We appreciate your feedback and hope you'll give us another opportunity to provide a better shipping experience in the future.
- The Bikeflights Team
Got here fast and perfect shape.
Fast and easy to get shipped. It got here faster than I expected. It was in perfect shape. Price was fair. The insurance maybe a bit high. It would be nice if there was more break down on insurance prices.
15 June 2026
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