Excellent service Tom was amazing just like talking to an old friend he really is a credit to your company it was all so easy I will definitely definitely be recommending you to family and friends... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
UK’s fastest growing online dealership, providing used and new motorcycles through the UK. Buy online or visit instore, offering finance options on all bikes whether you’ve got good or poor credit, Bigmoto can find a solution to help. We aim to be a price leader on all our stock so if you’ve seen it cheaper with similar mileage let us know. We offer UK nationwide delivery, full walk around videos on request of all bikes, so get in touch, we’re waiting to help you! Join the movement #wearebigmoto
Contact info
18 Bessemer Way, Great Yarmouth, NR310LX, United Kingdom
- 01493547444
- Sales@bigmoto.Co.uk
- bigmoto.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ellis was amazing very smart to get my…
Ellis was amazing very smart to get my wife to get me to get the expensive option but very delightful to deal with
Seamless service
Seamless service. Filled out their online form for selling my bike to them. After accepting their offer.Less than hour later, purchasing driver is inspecting the bike on the drive. Price agreed with Matt on the phone and funds transferred within minutes. Ownership transfer all taken care of too. No hidden fees or dramas.
Contacted big moto on the Thursday with…
Contacted big moto on the Thursday with reg of bike got a price which was better than most was happy to sell my bike couple of emails later with pictures and bike was picked up on the Sunday after a quick inspection money was in my bank and bike gone would use again if I had to
Very easy making a purchase today
Very easy making a purchase today. Was allowed to look around with no hassle. When I asked to look at a bike I was promptly serviced by a member of staff that talked me through. After changing my mind several times I was directed to a bike that suited my remit. Clare sorted me a deal we quickly shook on , both parties happy.
Clare was extremely helpful and…
Clare was extremely helpful and professional in the way they was dealing with me, top service, not rushed, and understanding of circumstances, thankyou 🙂
Efficient and fair transaction
I received a very fair offer following my on-line application. After submitting all required photos and copies of relevant documents it was confirmed very quickly that the bike would be accepted and collected. The collection company arrived when agreed and after a detailed inspection a phone call confirmed the original offer would stand. Payment was in my account in minutes and the bike taken. A really efficient and fair transaction
Bought my first bike from Bigmoto…
Bought my first bike from Bigmoto today, all the staff i spoke to were extremely helpful. Ellis taked me through the whole process and explained everything in detail, was quick and painless in acquiring my new bike. Thanks Ellis you were a great help mate.
Elish was really helpful always try to…
Elish was really helpful always try to provide full information nice one mate
PERFECT transaction smooth and simply…
PERFECT transaction smooth and simply easy.
The driver from SOS bikes came did his checks very friendly and professional.
Spoke with big moto on the phone money went into my bike before the left A plus experience .
Highly recommended
Unreal service and quick with the…
Unreal service and quick with the process highly recommend.
actually fairly stress free experience
actually fairly stress free experience, they made an offer (obviously I wanted more) so the buyer I spoke to, made a slightly better deal with me. I decided to accept it and a collection was arranged. The collection guy arrived bang on time, checked the bike over and the money was in my bank within a few mins of the deal being completed, I would certainly consider using them again for this kind of situation!

Reply from Bigmoto
Tom was a pleasure to deal with
The rep I dealt with Tom was really helpful. He wasn't hounding me like several other companies proper sound guy knows what he is talking about and didnt hang about when id made my decision thanks tom ..
Spoke with Tom on phone really helpful…
Spoke with Tom on phone really helpful answered all my questions got a bike ordered no issues brought 3 bikes from Thea never had issues 👍
This is the place
First off just like to say amazing customer service and for someone like me who's new to purchasing a bike, these guys really went out their way to help me out and I can't thank them enough !!
TOM TOM TOM
What a guy you are, straight with the points no messing round happy to help with whatever I had on my mind clear to see that he loves doing what he does WE NEED MORE PEOPLE LIKE TOM, Mate you have made my day thank you so so much !!!
Just purchased my new motorbike with…
Just purchased my new motorbike with Bigmoto great guys definitely use again
Not great
Not great, Paid deposit for a bike to be taken of sale and then given the portal to keep progress of the bike.
paid the bike amount.
Firstly it had been taking a while and the app said waiting on parts then when i rang they said it needed a new tyre/battery/fork seals, so waited for that to be done then another 2 weeks later it went in for MOT and failed on wheel bearings so again waiting on parts.
It had taken over 3 weeks to receive the bike and when it came there was no new tyre no new battery and still not sure about the seals.
The bike has had a new wheel bearing but they never put it back in for mot after the work so i received the bike with 2 month MOT.
I don't think they should be selling bikes that are not ready for sale and should at least do a re-test as it would have been free anyway.
There was other issues also, the bike is a great bike but now i need to book it in for an MOT.
Only positive is the delivery company they use SOS are great.

Reply from Bigmoto
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







