Bets.io 

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Rated 5 out of 5 stars

Bets.io Casino offers virtually every game from a wide variety of providers. It also offers attractive welcome bonuses. Cryptocurrency payments are processed in seconds. Customer service is availabl... See more

Company replied

Rated 1 out of 5 stars

Going to add another updated review. Info, used the site for years. In the past year have deposited tens of thousands. They stole 400 from me before which I've already mentioned in reviews (gen... See more

Company replied

Rated 4 out of 5 stars

When first joining Bets. IO, my user experience was average; however, over the last year, it has improved drastically. My VIP Manager, Mary, is always available and ready to help. Bets. IO constantly... See more

Company replied

Rated 1 out of 5 stars

Scam website that steals player deposits. Refuses to let you cash out and arbitrarily will steal funds. If you want to openly get scammed and account closed for no reason then have fun with these g... See more

Company details

  1. Online Casino or Bookmaker
  2. Casino
  3. Cryptocurrency Service
  4. Gambling House
  5. Gambling Service

Written by the company

Welcome to the Bets.io crypto casino, the best gambling platform for those who prefer to bet with Bitcoin and other crypto currencies. But if you don't have a crypto - no worries, you can easily buy it directly on the website! Our users can take advantage of all the perks enabled by crypto gambling and enjoy the features that make an online casino worth joining. Daily bonuses, incredible tournaments, great variety of games and much more!


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Thi is scam website

Thi is scam website , everything working completely but withdrawal option not working , I am tapping again and again but nothing happening , I am trying to cantact customer support but thay are not answering I have all proof

1 March 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Manish

Thank you for your feedback.

We’re sorry to hear that you experienced a temporary issue with your withdrawal, which can occur due to various factors, including an unstable internet connection.

This situation was temporary, and as we can see, your withdrawal was successfully completed afterward.

With this in mind, I’d kindly ask you to consider updating your review to reflect the overall outcome.

Kind regards,
Support Team Bets.io

Rated 4 out of 5 stars

USER EXPERIENCE FEEDBACK - 2/25/2026

When first joining Bets. IO, my user experience was average; however, over the last year, it has improved drastically. My VIP Manager, Mary, is always available and ready to help. Bets. IO constantly makes sure that everything is verified and that all my spending is accounted for. Great platform and looking forward to continuing to utilize it.

25 February 2026
Unprompted review
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Reply from Bets.io

Dear Niko!

Thank you for your kind feedback! We’re glad to hear your experience has improved and that Mary has been able to support you so well. We appreciate your trust and look forward to having you with us going forward.

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

Been trying to withdraw for two days…

Been trying to withdraw for two days now. They keep having me go on Chrome, incognito, and many are different areas with the same error. They have no idea how to fix it. Been trying to withdraw from $600 and now at $308 with no fix in sight. Clearly, will never play here again and consider the money gone.

15 February 2026
Unprompted review
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Reply from Bets.io

Dear Gary Kulpa!

We’re really sorry to hear about this experience and understand how frustrating it must be.

Please note that technical issues can occasionally occur, but they are not related to blocking or confiscating funds. Using incognito mode is sometimes suggested purely as a troubleshooting step to rule out cache or browser conflicts.

We apologize for the inconvenience and hope we can still help you sort this out as quickly as possible.

With respect, Support Team Bets.io!

Rated 5 out of 5 stars

Excellent selection of games

Excellent selection of games, big wins and great online chat service

13 February 2026
Unprompted review
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Reply from Bets.io

Dear Aaron Logan!

Thank you for your kind words!
We’re happy to hear you’re enjoying the wide game selection, exciting wins, and our live chat support. Wishing you lots of luck and fun playing with us!

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

Few years experience, good start but horrible odds now.

I’ve been playing for a few years on this casino site. I had a very good experience at the beginning. I had some wins, some losses. But was quite smooth overall. But since the new manager I feel like my odds have been disgusting low. I have never managed to win over 10% of my total deposit each time. It feels like that this site is rigged since the arrival of new management.

As an experienced gambler, I would say gamble elsewhere. Have some fun elsewhere, don’t empty your pockets here.

Even if you want an account removal, they won’t remove your account. They will only make it unactive, so please watch out!

8 February 2026
Unprompted review
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Reply from Bets.io

Dear JC!

We’re sorry to hear that your recent experience hasn’t met your expectations.

We’d like to clarify that changes in management or account status do not affect game odds or outcomes in any way. All games on the platform are powered by certified providers and operate using independent systems, meaning results cannot be adjusted for individual players or over time.

Winning and losing streaks are a natural part of gambling and can unfortunately create the impression of unfairness, even though the mechanics remain unchanged.

We appreciate the time you spent with us and your feedback.

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

I deposited 83 USDT

I deposited 83 USDT, made 105 USDT, and wanted to withdraw, but there was an error on the site. They told me I needed to wager more, so I did, and I ended up losing down to 34 USDT, and there was still an error on the site. I even used a mirror of their website and requested a withdrawal, but I have been waiting over 12 hours for a 34 USDT withdrawal, and overall I am down 50 USDT. Even if you lose, this looks very shady.

6 February 2026
Unprompted review
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Reply from Bets.io

Dear padnakx!

We’re sorry to hear about this situation.

Please note that withdrawal errors are usually technical and not related to the withdrawal amount or winning status. In some cases, wagering requirements may apply depending on account activity or bonus conditions. A pending withdrawal for several hours does not mean it has been rejected — withdrawals can occasionally take longer.

We recommend staying in touch with support so they can verify the status of your request.

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

Low wins, not worth it

After depositing a total of around €1,500, my experience with this casino was very disappointing. Wins were very rare and usually very small.

The biggest win I had was about 150x, which is weak compared to other online casinos. Overall, it feels like there is almost no real chance to win here.

I personally would not recommend this casino.

7 February 2026
Unprompted review
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Reply from Bets.io

Dear stefan!

We’re sorry to hear that your experience didn’t meet expectations.

Please note that game outcomes are determined by certified RNG providers, no casino can guarantee wins. While we understand your frustration, the odds and RTPs are set by the game providers and are the same as on other licensed platforms.

We appreciate your feedback and will take it into account as we continue to improve the overall player experience.

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

Highway robbers, do not trust

They pulled fine print that you’re not allowed to bet more than .50 cents with the welcome bonus money or they just keep it if you try to withdraw. So they just took the money after I amazingly managed to clear the $6000 play hurdle I had to clear despite only depositing $200 with the standard welcome bonus. Somehow I managed to do it with $600 remaining and they just nabbed it from me!!

31 January 2026
Unprompted review
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Reply from Bets.io

Dear Hawthorne Bramblebuck,

Thank you for sharing your feedback.

All conditions related to the welcome bonus — including maximum bet limits and wagering requirements — are clearly stated in the bonus terms. If bonus conditions are violated, winnings generated from the bonus may be voided in accordance with the rules. We understand this can be disappointing, and we always recommend carefully reviewing bonus terms before playing.

We’d like to clarify that your deposit was not confiscated, and you were able to withdraw it successfully.

With this in mind, we’d kindly ask you to consider updating your review to reflect the overall outcome.

Kind regards,
Support Team Bets.io

Rated 5 out of 5 stars

One of the best casinos

One of the best casinos, support is so polite always for you, lots of provider and amazing games, deposits have lots of options and always so fast!

30 January 2026
Unprompted review
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Reply from Bets.io

Dear Jakub Kycia!

Thank you for the wonderful review!
We’re happy to hear you enjoy our game selection, fast deposits, and friendly support. Your kind words mean a lot to our team — wishing you many great moments on Bets.io!

With respect, Support Team Bets.io!

Rated 5 out of 5 stars

Straightforward and easy to navigate

I appreciate the clean UI of the website. Everything is organized logically, so you don't have to spend ages looking for a specific section. The crypto transactions are handled smoothly, which is my main priority. It feels like a well-built product that respects the user's time. Haven't had any technical glitches so far, so it’s a solid five stars from me.

29 January 2026
Unprompted review
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Reply from Bets.io

Dear

Thank you for the great review!
We’re happy to hear you appreciate the clean interface, smooth crypto transactions, and overall reliability of the platform. Your five-star rating means a lot to us—thanks for taking the time to share your experience!

With respect, Support Team Bets.io!

Rated 5 out of 5 stars

I’ve been using this site for a few…

I’ve been using this site for a few months now, mainly because of the crypto integration. The interface is quite intuitive and doesn't lag, which is a big plus for me. Deposits and withdrawals are processed fairly quickly without unnecessary hurdles. I also had a minor issue with a bonus activation once, but the support chat resolved it in a couple of minutes. It’s a reliable service if you prefer using USDT. No complaints so far.

26 January 2026
Unprompted review
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Reply from Bets.io

Dear Maria Wheeler!

Thank you for your detailed feedback!
We’re glad to hear you’re enjoying the crypto integration, smooth interface, and fast transactions. It’s also great to know our support team was able to quickly resolve your bonus issue. We appreciate your trust and hope your experience continues to be positive.

With respect, Support Team Bets.io!

Rated 4 out of 5 stars

Returning player enjoys great game variations and good customer service.

I used to be playing here a lot, for some years. I have always enjoyed it, and wanted to try it out again. I've been using this site for almost over a year and I've really enjoyed the wide range of slots from over 65 different providers. There's also a sports section, though I don’t personally use it, so I can't speak to that.

I like that you can play most slots using the crypto currency you are playing with without it automatically being converted to USD or EUR. You can choose your own preferred currency!

The bonuses are fantastic, with a generous amount and frequency that is hard to beat.

The VIP manager assigned to me is extremely knowledgeable, always courteous and always available. She takes the time to understand my needs while providing thorough answers to my questions. She also offer additional bonuses like free spins beyond what’s available on the site already.

Customer support is top-notch, always available, and the response time is often under a minute. Discover the great amount of providers and slots they have. I wanted to try that out again and I also like that you can gamble using different currency scalings: you can try most slots using the crypto currency you are currently using with without it automatically being set to USD or EUR. You can choose your own preferred currency!
There's also a sports section which I still haven’t used.

Their customer support is still very helpful and always available. The response time is mostly under a minute.

22 January 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear M.!

Thank you for such a detailed review!

We’re truly glad to hear that you’ve enjoyed your time with Bets.io over the years and decided to return. It’s great to know you appreciate the wide selection of slot providers, the flexibility to play in your preferred cryptocurrency, and our bonus offerings. Your kind words about your VIP manager and our customer support team mean a lot to us — we’ll be sure to share your feedback with them.

We appreciate your trust and loyalty and hope your experience continues to be just as positive. Wishing you plenty of fun and good luck!

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

SCAM - They steal your money after verification. Proof inside.

STAY AWAY FROM BETS.IO. This is a sophisticated scam, not a legitimate casino.

They stole $869.69 USDT from me using a classic scam playbook:

I deposited, played, and requested a withdrawal.

They asked for KYC only after my withdrawal request (major red flag!).

I complied fully: passport, selfie, proof of address, and even a LIVE VIDEO VERIFICATION call on Google Meets (December 20). Their agent confirmed everything was fine.

Two days later (December 22), instead of paying, they BLOCKED my account and CONFISCATED all funds. The reason? A vague "multi-accounting" rule violation with ZERO evidence provided (no IPs, no data).

Think: If they had real proof, why waste time on a deep video verification?

THE INSULT (THE REAL SCAM):
When I filed a complaint with their regulator (GCB Anjouan), they showed their true colors. Instead of providing evidence, they sent me a new, outrageous demand to "investigate":
✅ Utility bills
✅ Bank statements (source of funds)
✅ TAX DECLARATION for my crypto assets

They demand my TAX PAPERS after confirming my identity on a video call! This is not verification. This is OBSTRUCTION and BAD FAITH to make you give up.

Their license (Anjouan) is a JOKE. It offers zero player protection. Check other review sites: you'll see a pattern of fake positive reviews posted around the same time by "one-review" users. They are trying to hide the truth.

My advice:

Never play here.

If a casino asks for KYC only after you win, run.

If they accuse you of a violation without proof, it's a scam.

To Bets.io: Your scheme is transparent. I have all the screenshots and emails, and I will spread this story everywhere.

Proof attached: Screenshots of the confiscation email and their demand for tax documents.

They tell me that "We remain open to resolving issues within the framework of our terms and regulatory requirements."

Now I will quote for you what they wrote to me, up until the point when I filed a complaint with the regulator. Quote: "All decisions made by our security service are the result of thorough analysis.

Please note that administrative decisions are final."

They are simply lying. Be careful before registering there.

22 December 2025
Unprompted review
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Reply from Bets.io

Dear TheKinderik,

Thank you for your review, although we strongly disagree with its content. We do not consider our actions to be a scam, as they were taken strictly in accordance with our Terms and Conditions.

Please note that winnings are not confiscated without reason and only in cases of serious violations or breach of our Terms and Conditions, with which you agreed to upon registration.

In your case, we identified indicators of multi-accounting, which led to a more detailed internal investigation. As a result of it, your account was closed, the winnings were confiscated, and your deposit was returned. We use specialized tools and systems to detect fraudulent activity, and the details of our internal investigations are confidential and not subject to disclosure.

Ouir license is a legitimate and provides protection to players, provided there are no violations and the rules are followed. Our Terms and Conditions are also in place to protect the platform from fraud, abuse, and other violations.

It is also worth noting that your complaint on another reputable forum was rejected after we provided the relevant information and returned your deposit.

Kind regards,
Support Team Bets.io

Rated 1 out of 5 stars

bad support/horrible users exp

scam, i deposited sol but cant bet esport, when ask to change balance to do, they cant, i need to wager way more than 1x for withdraw. horrible slow and useless support.

15 January 2026
Unprompted review
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Reply from Bets.io

Dear grisnta!

Thank you for your review.
We’re sorry for the confusion and inconvenience.

Wagering requirements apply only when bonuses are activated. We regret that support did not meet your expectations and will use this feedback to improve. Please reach out again so we can help resolve the issue.

With respect, Support Team Bets.io!

Rated 5 out of 5 stars

I like this online casino

I like this online casino, and the VIP manager Andrew is always there to support. Support is very responsive!

29 December 2025
Unprompted review
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Reply from Bets.io

Dear Ducky!

Thank you for your kind words! We’re happy to hear you’re enjoying the casino experience and that Andrew and our support team have been helpful and responsive. We truly appreciate your feedback and wish you the best of luck!

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

Do not waste your time or money on this…

Do not waste your time or money on this scamming platform absolute rubbish fake rtp 100s bonus buys all loses

27 December 2025
Unprompted review
Bets.io logo

Reply from Bets.io

Dear george quinn!

We’re sorry to hear about your negative experience. Bets.io works exclusively with certified game providers. Bonus buy results, like all gameplay, are based purely on chance.

If something didn’t seem right on your account, our support team is always available to review the situation. We value transparency and are ready to assist with concerns you may have.

With respect, Support Team Bets.io!

Rated 4 out of 5 stars

Great site for betting on sports

Great site for betting on sports, but since ive joined ive had my share of inconveniences like ive never seen anywhere before. Cant sign into my account already for 3days. Before this i already had an running into with problems in this site where i couldnt even load the site at all. They are pretty decent company when it comes to make bets in crypto, and their support is also great. But there are a few minor issues with the site if you run into problems like me.i came to share my point of view, because when i ran into this problem i came over here to see if anyone else has also these problems with their acount. But when i saw the negative reviews over here i felt the need to share the good sides of this company as well although im having some problems in my account as well. So in this case to all the cry babys stop gambling if you cant afford it

24 December 2025
Unprompted review
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Reply from Bets.io

Dear chopin ini!

Thank you for taking the time to share such a detailed review.

We’re really sorry to hear about the technical issues you’ve faced with logging in and site access — that’s definitely not the experience we aim to provide. Our technical team is continuously working to improve platform stability, and feedback like yours helps us identify areas that need extra attention.

At the same time, we truly appreciate you highlighting the positive sides: crypto betting convenience and responsive customer support. It means a lot that even while dealing with difficulties, you chose to share an honest and fair perspective.

Thank you for your patience and for giving of your experience.

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

FRAUD!!!

Do not gamble on this site, as soon as you have won more than you deposited they will delay any withdrawal requests. They not only delay them, they reject them without any explanation.

18 December 2025
Unprompted review
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Reply from Bets.io

Dear Obe!

We’re sorry to hear about your experience and appreciate you sharing your concerns. Withdrawal requests can sometimes be delayed or declined if additional checks are required under our security and compliance procedures. These checks are in place to protect both players and the platform. We encourage you to contact our support team directly so they can review your specific case and provide clarification.

With respect, Support Team Bets.io!

Rated 1 out of 5 stars

Very disappointing - fraudsters

Very disappointing. I had a couple of small withdrawals processed but soon enough they start cancelling withdrawal requests without explanation. Typical fraudulent betting site that can’t be trusted. Steer well clear.

14 December 2025
Unprompted review
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Reply from Bets.io

Dear Andrew Dray!

We’re sorry to hear about your negative experience and understand how frustrating cancelled withdrawals can be.

Please note that withdrawal requests may be temporarily cancelled if additional verification or security checks are required. This is done to protect both players and the platform, not to withhold funds unfairly.

We do not operate as a fraudulent site, and many players successfully withdraw their winnings on a regular basis.

With respect, Support Team Bets.io!

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