Bets.io 

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Rated 1 out of 5 stars

Worst Casino ive ever used. 3x wager requirements just to withdraw any cashout, complete scam. Withdrawals will be cancelled multiple times for random reasons theyve made up so you can lose your withd... See more

Company replied

Rated 1 out of 5 stars

Scam website - full of hidden fees and scam games. Used to play a lot here till I realised all their slots are fixed under illegal licenses. Advertise cashback and vip bonuses and they don’t honour... See more

Company replied

Rated 1 out of 5 stars

these people are big time fruad first they try for kyc they think everyone cannot complete so they can take your money my got completed in 3 weeks because they asked for too many things after that the... See more

Company replied

Rated 5 out of 5 stars

Bets.io has a wide range of betting options and providers, plus they always have some decent promos going on! They support over 500 different cryptocurrencies and have really low min deposits (which... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. also in
  3. Casino
  4. Cryptocurrency Service
  5. Gambling House
  6. Gambling Service

Written by the company

Welcome to the Bets.io crypto casino, the best gambling platform for those who prefer to bet with Bitcoin and other crypto currencies. But if you don't have a crypto - no worries, you can easily buy it directly on the website! Our users can take advantage of all the perks enabled by crypto gambling and enjoy the features that make an online casino worth joining. Daily bonuses, incredible tournaments, great variety of games and much more!


Contact info

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All reviews

(637)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

fraud

these people are big time fruad first they try for kyc they think everyone cannot complete so they can take your money my got completed in 3 weeks because they asked for too many things after that they blocked my account and are not paying my 6500$ win and just blocked my account and no reply on mail as well dont trust them

1 October 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Rocky Handsome,

We’re sorry to hear about your frustration with the verification process and the situation regarding your account.

Please note that KYC verification may require additional documents or information to ensure the security of the account and comply with applicable requirements. The time needed can vary depending on the circumstances of each case.

Regarding your account status and winnings, we would like to clarify that account restrictions may be applied while an account is under review. If you have not received a response to your emails, please contact our support team again so they can check the current status of your case and provide you with further assistance.

We take such concerns seriously and remain available to review the matter.

Best regards,
Bets.io Casino

Rated 1 out of 5 stars

I thought these guys were ok.

I thought these guys were ok.. first time i i had a problem told i put wring id on the XRP address so they still got money and did not give. I should say after many other big deposits that did work.. they have also done withdrawal with no problem.. now i use pay id and it takes the money.. cassino wont give..

Stay away from this place

30 August 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Joel Robert,

Thank you for sharing your feedback.

We are sorry to hear about the issue with your deposit. Cryptocurrency transactions require the correct payment details to be entered when making a deposit, and certain assets such as XRP may require additional identifiers for the funds to be correctly credited.

We understand your frustration, especially given your previous successful deposits and withdrawals. If you have not already done so, please contact our support team with the transaction details so that the specific payment can be reviewed and the available options can be explained.

Best regards,
Bets.io Casino

Rated 1 out of 5 stars

Scam website - AVOID

Scam website - full of hidden fees and scam games. Used to play a lot here till I realised all their slots are fixed under illegal licenses. Advertise cashback and vip bonuses and they don’t honour them.

Was a VIP here for a long time but new manager Dennis is rubbish and a waste of time, avoid this scam site.

22 August 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Customer,

Thank you for sharing your feedback.

We are sorry to hear that your recent experience did not meet your expectations. We take concerns regarding fees, games, promotions, and VIP service seriously. Our bonuses and cashback offers are subject to specific terms and eligibility requirements, and we aim to communicate these clearly to players.

We also regret that your experience with the VIP service was not satisfactory. Your feedback has been noted and will be shared with the relevant team.

If you have specific concerns regarding a transaction, promotion, or game, we encourage you to contact our support team so the matter can be reviewed individually.

Best regards,
Bets.io Casino

Rated 1 out of 5 stars

Uncredited 80 USDT Deposit and Missing…

Uncredited 80 USDT Deposit and Missing Memo Information

I am writing this review because I believe potential customers should be aware of an issue I experienced with a Bets.io cryptocurrency deposit.

I deposited 80 USDT using the TON network to the deposit address provided by Bets.io.

The important issue is that the Bets.io deposit page I was shown did not provide a memo, tag, destination tag, or comment, nor did it instruct me that I needed to enter one. I have screenshots of the actual deposit page showing the information that was provided to me.

After making the deposit, my funds were not credited. Bets.io subsequently told me that the transaction had no required tag/memo and that this was the reason the deposit was not credited. I have now been waiting for around three days.

What I find particularly concerning is that I was never given the alleged required tag in the first place.

If a memo/tag is essential for identifying customer deposits, I believe that requirement should be clearly displayed on the deposit page before a customer sends money. Customers should not be expected to know or guess an additional identifier that the deposit interface does not provide.

I was also told that the deposit may be too small to recover. I understand that recovery procedures may have costs, but 80 USDT is not insignificant to me. It is hard-earned money, and I made the deposit in good faith using the instructions provided by the website.

My question is: Why should the customer bear the entire loss when the information allegedly required to make the deposit correctly was not displayed on the deposit page?

I am not claiming that the blockchain transaction does not exist. The transaction can be verified on-chain. My concern is that Bets.io received a deposit to the address they provided, but is now saying it cannot be credited because of an identifier that their deposit page did not provide.

I hope Bets.io will properly investigate this matter, review the deposit interface shown to customers, and find a way to manually identify and credit the transaction.

I am posting this because I believe customers should have complete and accurate deposit instructions before sending cryptocurrency, and because I would like an independent platform such as Trustpilot to be aware of the situation.

16 August 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Fritzie,

Thank you for your patience while we reviewed your case.

We are pleased to confirm that the issue regarding your deposit has now been successfully resolved.

We appreciate your understanding and the time you took to bring this matter to our attention.

Best regards,
Bets.io Casino

Rated 1 out of 5 stars

I beg you

I beg you, for heaven's sake, never make a deposit on this scam site I'm just telling you about my life that I created an account on this platform. I made a deposit of 37 USDT, I placed a bet and lost 7 USDT I decided to withdraw my remaining 30 USDT. They asked me to complete a lot of verifications, and I did everything they asked.Finally, I tried to withdraw 30 USDT, but the site blocked it, claiming I had created more than one account. I swear on my life that I only have one account on the site. I've asked them for proof that I have more than one account, and to this day they are unable to send it to me. It's truly pathetic when a website scams a customer out of 30 USDT

20 July 2026
Unprompted review
Rated 1 out of 5 stars

My £1,200 withdrawal was approved only after I removed my complaints

My account was restricted for approximately 8–10 weeks, preventing me from accessing and withdrawing my money.

Initially, I was led to believe that I had done something prohibited. Bets.io later changed its explanation and said that the restriction was caused by a temporary technical problem involving one of its providers. After weeks without a proper resolution and numerous public complaints, I was then told that I had breached the Terms and Conditions.

I repeatedly asked which specific rule I had allegedly broken. I had not used any bonuses or placed bets on obscure or suspicious events. My betting activity involved normal, major football competitions such as the Champions League and other major European tournaments.

After I challenged their accusation, my account was suddenly reopened the following day.

I then requested the withdrawal of approximately £1,200 belonging to me. I was told that my withdrawal would only be processed after I removed my complaints and comments from Trustpilot, X/Twitter, Instagram and Casino Guru. I felt that I had no genuine choice because they were holding my money. Only after I removed the posts was my withdrawal approved.

In my opinion, access to a customer’s own funds should never depend on deleting legitimate public criticism.

This review describes my personal experience. I have retained emails, screenshots and copies documenting the entire sequence of events, including the different explanations, the account restriction and the messages concerning removal of my reviews. I am prepared to provide this evidence to Trustpilot or any relevant authority if requested.

29 January 2026
Unprompted review
Rated 1 out of 5 stars

Keep moving

Keep moving. Do not come to this site. It’s so rigid it’s not even funny. This site is a scam because you never win.

19 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not sign up under any circumstances

Do not sign up under any circumstances. It doesn't pay out even a single cent on any slot game; on the contrary, it steals everything you have. The deposit and withdrawal system is completely unsafe. They take days to process your payouts. So far, out of the money I've deposited, I've only managed to withdraw $20—and they made it incredibly difficult to get even that. It is not safe at all.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Very good service genuine sites quick…

Very good service genuine sites quick response deposit & widthraw good response

1 June 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Harisha Shenoy,

Thank you so much for the fantastic feedback! We are thrilled to hear that you are enjoying our service and finding the platform genuine and easy to use.

Best regards,
Bets.io casino

Rated 5 out of 5 stars

Great expirence good odds wth friendly…

Great expirence good odds wth friendly staff overall great time

16 June 2026
Unprompted review
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Reply from Bets.io

Dear Mohamed Saleh,

Thank you for your kind feedback!

We are glad to hear that you had great experience with our gameplay and friendly customer support!

Enjoy your time with us!

Best regards,
Bets.io Casino

Rated 1 out of 5 stars

like mediocre casinos

like mediocre casinos , no bonuses without wager required and when i asked for self exclusion they kept asking questions trying to give bonuses or taking too much time to answer so not even respecting responsible gaming guidelines

17 June 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear ben bitcoin,

Thank you for your feedback.

Responsible gaming is our highest priority, and requests to close accounts are processed in the required time-frame, waiting for the confirmation from the customer.

Best regards,
Bets.io casino

Rated 1 out of 5 stars

Actual scam of a casino the wagering…

Actual scam of a casino the wagering requirements are BS and you just never win on any given game it’s so rigged. Stay well clear of this casino you will only lose every penny and never withdraw winnings!

13 June 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Liam,

Thank you for your feedback.

Please note that all games offered on our platform are operated using certified Random Number Generator (RNG) systems provided by independent game developers, ensuring fair and unpredictable outcomes. Neither the casino nor our team can influence game results.

Bonus offers, including wagering requirements, are clearly stated in the promotional terms and must be completed before any associated winnings can be withdrawn. We encourage all players to review these conditions prior to participating in any promotion.

Best regards,
Bets.io Casino

Rated 1 out of 5 stars

Bets.io Confiscated My Winnings Over a Tiny Technicality

Bets.io Confiscated My Winnings Over a Tiny Technicality

I had a very disappointing experience with Bets.io and feel other players should be aware of how they handle bonus winnings.

I claimed a deposit bonus and completed the wagering requirements. During the wagering period, I placed what I believed were compliant bets of approximately $2 each. The bonus terms stated a maximum bet of 0.001 ETH. Because cryptocurrency prices fluctuate, some of my wagers apparently exceeded that ETH-denominated limit by a very small amount when converted.

After successfully completing the wagering requirements and building up a withdrawable balance, Bets.io removed all winnings from my account and informed me that I had violated the maximum bet rule. When I asked them to identify the specific wagers that violated the rule, they refused to provide any details beyond repeating that the adjustment was correct.

What frustrates me most is that:

* The casino accepted every wager in real time without warning.
* The alleged violations represented only a small portion of my overall wagering activity.
* No proportional adjustment was offered.
* The entire balance was confiscated despite the fact that I completed the wagering requirements.
* Customer support repeatedly responded with template messages stating that the decision was final.

I understand casinos need rules to prevent bonus abuse. However, applying a strict ETH-denominated betting limit during periods of cryptocurrency price volatility and then confiscating a player’s winnings after the fact feels unfair. If a wager exceeds the permitted amount, the system should reject it immediately or warn the player before allowing them to continue.

Based on my experience, I would advise anyone considering Bets.io bonuses to read the terms very carefully and be aware that even minor breaches of the maximum bet rule may result in the loss of all bonus-related winnings.

4 June 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Quang Do,

Thank you for sharing your feedback.

Please note that all bonuses are subject to specific Terms and Conditions, including maximum bet limitations that apply throughout the wagering period. These rules are clearly established to ensure fair and consistent use of promotional offers by all players.

We understand that you may disagree with this outcome; however, all players are responsible for ensuring that their gameplay remains within the bonus conditions accepted upon participation in the promotion.

Best regards,
Bets.io Casino

Rated 4 out of 5 stars

Great online platform

Great online platform. The slots are premium and they have a huge variety, originals are good too. Overall good experience if you can gamble responsibly.

13 May 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Tyler Ross,

Thank you for your kind feedback!

We are glad to hear that you are enjoying our platform, especially the variety of slots and original games. It is great to know you are having a positive overall experience.

We also appreciate your note on responsible gaming — this is something we strongly encourage for all players.

Best regards,
Bets.io Casino

Rated 4 out of 5 stars

Positive experiences for me

Gambling is fun and exciting but can also be very addictive. I’ve had a lot of positive experiences with this site. The games are good and there are many providers. Payments are easy and withdrawals are processed quickly, though one time it took over a week. However, with the support and direct contact with the VIP manager it was sorted out. Thumbs up for this Casino.

26 May 2026
Unprompted review
Bets.io logo

Reply from Bets.io

Dear Fred Marjori,

Thank you for sharing your experience.

We are glad to hear that you enjoy our games and variety of providers, and that your overall experience has been positive. We also appreciate your feedback regarding payments and withdrawals, and we are happy that our support team and VIP manager were able to assist you when needed.

We value your support and wish you continued enjoyment on our platform.

Best regards,
Bets.io Casino

Rated 1 out of 5 stars

Scam project

Scam project. Ban my account after attempt of withdrawal. I placed bets on tier 1 football. They said me verify my account and ban after it. They blocked my acc without money back even my deposit.
Use trust casino like bet365, bc game and others.

14 May 2026
Unprompted review

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