Bennetts Reviews 

28,058
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 7,296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the process straightforward and easy to navigate online. Many people highlight the superb value and competitive pricing, often noting minimal or even reduced renewal costs. Reviewers frequently commend the staff and customer service for being professional, helpful, polite, and efficient, making interactions pleasant and reassuring. However, some customers also noted that renewal prices could sometimes be higher than expected or found cheaper options elsewhere. People mentioned instances where their policy costs increased significantly compared to previous years or competitor quotes.

What people talk about most

Price

Reviewers express satisfaction with the pricing, often finding quotes competitive and affordable, even... See more

Service

People report positive experiences with service, often highlighting the ease of renewal and the overall... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, polite, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that staff are pleasant,... See more

User experience

Clients share positive opinions on user experience, frequently describing it as straightforward, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve always insured my bike with Bennett’s insurance for many years but I let my insurance lapse due to personal reasons and lost my protected no claims as it was out of the renewal window allowed. I... See more

Rated 5 out of 5 stars

Webpages easy to navigate. Very smooth transition from my now non existing insurer "Motorcycle Direct" Who by the way do not insure you if your motorbike is on a SORN, and you need to ride your bike... See more

Rated 5 out of 5 stars

Very easy to renew the policy. I could have gone elsewhere where I might have got a cheaper offer but it is important to consider the specifics of cover provided. Three years ago I had my motorcycle s... See more

Company replied

Rated 5 out of 5 stars

Their renewal costs are low with a very minimal renewal increase. Every year at renewal time I check a couple of random comparison sites to make sure I’m still getting a good deal and so far I am. How... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(28,058)

7,013 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The lady who helped me was extremely…

The lady who helped me was extremely friendly and very professional.

9 July 2026
Bennetts logo

Reply from Bennetts

Hi Russel,

We appreciate your feedback! We're glad to hear that our team member was extremely friendly and very professional. Thank you for sharing your positive experience!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

No hassle at all an actual renewal that…

No hassle at all an actual renewal that was cheaper than the year before and cheaper than the comparison sites and the automatic renewal is great 👍👍👍👍👍

9 July 2026
Bennetts logo

Reply from Bennetts

Hi Nigel,

We're delighted to hear that your renewal was hassle-free and that you found our pricing to be competitive. It's great to know that the automatic renewal is working well for you. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Nice one Bennetts

The staff gave great service ,the company gave great contact and great price . I have three bikes insured with Bennets and I wouldn't go anywhere else .

9 July 2026
Bennetts logo

Reply from Bennetts

Hi,

We're so pleased to hear about your positive experience with our service, contact, and pricing. It's wonderful to know you're happy insuring your three bikes with us!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Good company to deal with

We had some difficulty with our phones when making the payment for the policy. The lady at Bennetts was so patient with us and very helpful in resolving this issue so there was a happy ending. She really went above and beyond. The price of the policy is very good. Very happy with the service and would recommend.

8 July 2026
Bennetts logo

Reply from Bennetts

Hi Karen,

We are delighted to hear about your positive experience and that our team member was able to assist you patiently and effectively with your payment. It's wonderful to know you are happy with the service and the policy price.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 1 out of 5 stars

To expensive

To expensive, other insurers quoting half the price of Bennetts

1 July 2026
Bennetts logo

Reply from Bennetts

Hi,

We appreciate you sharing your feedback regarding our pricing. We understand your concerns about the cost of our insurance. We are always reviewing our offerings to ensure we provide competitive value.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 1 out of 5 stars

No loyalty to loyal customers

I've been with your company for over ten years OK! every year we get a slight increase in premium but nothing drastic and a quick call normally sorts out the problem and the insurance comes down on average £50 everyone's happy job done
This year that slight increase has risen from £300 to over £450 not slight but a dramatic lunge two footed tackle that VAR needs a second look
I went to MCN compare and even then you beat your quote by saying it would cost £665 unsure if your computer has taken LSD or some comparable drug but it didn't raise a smile for me so I've swapped to another company that is over £300 cheaper with the same level if not bettered cover
You wish to keep loyal customers then be loyal to them don't think stupid and inane quotes will be met with 'Oh just tick the box' reactions and if you don't want clean licensed 44 year riding experienced with one accident to their name riders on your books just send us the email with an explanation attached and people will often just turn the page to a more reliable company....first bad experience with Bennetts but why would you do this....anyway been a pleasure now adios

11 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hi,

We genuinely appreciate you sharing your detailed feedback regarding your recent renewal experience. We understand your frustration with the significant premium increase after a decade of loyalty, and we are truly sorry to see you go. We value our long-standing customers, and it is clear that we did not meet your expectations on this occasion.
We are continually reviewing our pricing and retention strategies, and your comments provide valuable insight . We wish you all the best with your new provider. While we're sorry to be losing you as a customer, we hope we'll have the opportunity to support your insurance needs again in the future.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Lots of benefits and auto renewal at a…

Lots of benefits and auto renewal at a fair price that was less than last year

8 July 2026
Bennetts logo

Reply from Bennetts

Hi Robert,

We're delighted to hear you're happy with the benefits and the fair auto-renewal price, especially that it was less than last year. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Helpful on phone

2 July 2026
Bennetts logo

Reply from Bennetts

Hi David,

We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Motorcycle Insurance with Bennetts…

Just renewed motorcycle policy with Bennetts, easy to contact and speak to by phone to discuss renewal.

8 July 2026
Bennetts logo

Reply from Bennetts

Hi Ron,

We're so pleased to hear that renewing your motorcycle policy was a smooth and easy process, and that you found it simple to get in touch with us by phone. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish

10 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hi Andrew,

We are so glad you received excellent service from start to finish. Thank you for your kind words and positive feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 1 out of 5 stars

The price was crazy and I managed to…

The price was crazy and I managed to get it £250 cheaper for the same cover

8 July 2026
Bennetts logo

Reply from Bennetts

Hi Chris,

We appreciate you sharing your feedback. We are always reviewing our pricing to ensure we remain competitive.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

👍 good job

👍 good job 👍👍👍👍

3 July 2026
Bennetts logo

Reply from Bennetts

Hi Steve,

We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Mr happy

Very very helpful and the price was a shock but very good, would recommend Bennett’s to all people with motorcycles .

3 July 2026
Bennetts logo

Reply from Bennetts

Hi Paul,

We're so pleased to hear you found our service very helpful and that you were happy with the price. Thank you for recommending us to other motorcyclists!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Excellent motorcycle insurance company

Excellent motorcycle insurance company. Understands biking and very good on context and contact

8 July 2026
Bennetts logo

Reply from Bennetts

Hi Gerry,

We're so glad to hear you find our motorcycle insurance excellent and that we understand biking. Your positive feedback about our context and contact is much appreciated!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

First class service from a very…

First class service from a very knowledgeable lady highly recommended.

8 July 2026
Bennetts logo

Reply from Bennetts

Hi Shaun,
We appreciate you taking the time to leave us a review. We're happy to hear you received such first-class service from a knowledgeable member of our team.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Very good service.

Very good service.

8 July 2026
Bennetts logo

Reply from Bennetts

Hi,
We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Very helpful and very straightforward…excellent

Very helpful and very straightforward to deal with

3 July 2026
Bennetts logo

Reply from Bennetts

Hi Nick,

We're glad to hear that you found our service helpful and straightforward. Thank you for your positive feedback; we appreciate it!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great service as usual thanks

Great service as usual thanks

3 July 2026
Bennetts logo

Reply from Bennetts

Hi Gary,

We appreciate you taking the time to leave us such a wonderful review. We are so glad you are pleased with the service you received from us.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Ive had no problems with bennits since…

Ive had no problems with bennits since I first started did a few compitions. Lucky im a good rider had know trouble with them thanks gor the years I've been with you

3 July 2026
Bennetts logo

Reply from Bennetts

Hi Josephine,

We're so pleased to hear you've had such a positive experience with us over the years. It's wonderful to know you've had no issues. Thank you for your kind words!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

Hi Gordon,

We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look