Bennetts Reviews 

28,293
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 7,279 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and competitive pricing, often finding great value. Many highlight the helpfulness and professionalism of the staff, commending their quick, knowledgeable, and reassuring approach. Reviewers also appreciate the straightforward processes and smooth user experience, especially during renewals and policy setup. However, some customers also noted concerns regarding additional costs. People mentioned being dissatisfied with admin fees for policy changes, such as updating an address or registration, which they found excessive. A few also felt that renewal prices sometimes increased significantly or were not as competitive, requiring them to seek better deals.

What people talk about most

Price

Customers had positive experiences with price, often finding competitive and reasonable rates for their... See more

Service

Customers consistently note positive experiences with service, often highlighting the helpful and... See more

Staff

Consumers find staff to be positive, consistently describing them as helpful, friendly, and professional.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, patience, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had a few policies with Bennett's over my forty years biking on and off and have even dealt with them with my accident a few years ago and have always found them eager to help also pretty reasona... See more

Company replied

Rated 5 out of 5 stars

The whole renewal process was painless. Bennett’s informed me early to say my insurance was due for renewal in July. They emailed me with my new quote which I accepted and from there everything was... See more

Company replied

Rated 5 out of 5 stars

Their renewal costs are low with a very minimal renewal increase. Every year at renewal time I check a couple of random comparison sites to make sure I’m still getting a good deal and so far I am. How... See more

Company replied

Rated 5 out of 5 stars

Webpages easy to navigate. Very smooth transition from my now non existing insurer "Motorcycle Direct" Who by the way do not insure you if your motorbike is on a SORN, and you need to ride your bike... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.7

All reviews

(28,293)

7,251 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful

Helpful, polite and pleasant

15 July 2026
Bennetts logo

Reply from Bennetts

Hello Peter,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great service

Great service, easy to navigate, all straight forward

20 July 2026
Bennetts logo

Reply from Bennetts

Hello Stewart,

We're delighted to hear that you found our service great, easy to navigate, and straightforward. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Good people, good product

Always been good to work with and they have been very fair with pricing. I haven’t claimed and don’t want to

15 July 2026
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Reply from Bennetts

Hello Dave,

We're so pleased to hear that you've had a positive experience working with us and appreciate your kind words about our fair pricing. We hope you continue to have a smooth experience!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Easy to use site competitive price…

Easy to use site competitive price could pick the cover I wanted not be forced into unnecessary cover I'd never use.

20 July 2026
Bennetts logo

Reply from Bennetts

Hello Rick,

We're so pleased you found our site easy to use and our prices competitive, allowing you to choose the exact cover you needed. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Easy done!!

Easy forms to fill out. Lovely Customer assistant to answer my questions and great rates.

20 July 2026
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Reply from Bennetts

Hello Jake,

We appreciate your positive feedback! We're delighted you found our forms easy to complete, our customer assistant helpful, and our rates great.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

Hello,

We appreciate your feedback and are so glad you found our service quick and easy to use for your insurance needs. Thank you for your time.

If you ever have any questions or queries, you can always contact us via our webchat service where we would be happy to answer.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Only thing I can fault is that when I…

Only thing I can fault is that when I called up and said I was leaving I got a reduced price (almost £50). Why did I not get this price the first time?

14 July 2026
Bennetts logo

Reply from Bennetts

Hello Steven,

We appreciate you sharing your experience with us. We understand your frustration regarding the pricing difference. We continually review our offers to ensure competitiveness, and sometimes this means new promotions become available. We value your business and are always working to provide the best value.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

Hello John,

We appreciate your positive feedback. We're so happy that you found our prices great and the process easy.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Good customer service.

Good customer service.

21 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hello,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Very easy to deal with agent answered…

Very easy to deal with agent answered the phone quickly and found the best solution to my problem

21 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hello Andrew,

We appreciate your positive feedback! We're delighted to hear that our agent was easy to deal with, answered the phone quickly, and found the best solution for your problem.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great people to deal with

Great people to deal with, had my insurance with them for years now.

14 July 2026
Bennetts logo

Reply from Bennetts

Hello Richard,

We appreciate your positive feedback! We're delighted to hear you've had your insurance with us for years and have had great experiences with our team. Thank you!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great to deal with

Great to deal with, answered phone call promptly, sorted issue... competitive price, what more do you want??

13 July 2026
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Reply from Bennetts

Hello Jez,

We're so happy to hear that our prompt service, effective issue resolution, and competitive pricing met your expectations. Your positive feedback truly motivates us. Thank you for sharing your experience!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Having got a quote from Compare the…

Having got a quote from Compare the Market I called to confirm the details and arrange cover.
The only subsequent issue I had - I was led to believe Bike Social membership was free - but in fact it would cost £30 as it was a Comparison site introduction, maybe this is something you could review especially as it will cost me £32 shortly to put my personal plate on the bike.Given the choice it will be the plate

10 July 2026
Bennetts logo

Reply from Bennetts

Hello John,

We appreciate you taking the time to share your experience with us. We understand your disappointment regarding the Bike Social membership not being free as you initially expected, especially since you were introduced through a comparison site. We are always looking for ways to improve our offerings and the clarity of our promotions. Your feedback about the membership cost and its comparison to your personal plate expense is valuable, and we will certainly review this aspect of our service. We are committed to ensuring our customers have a clear understanding of all associated costs.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

So easy sorted

So easy sorted

13 July 2026
Bennetts logo

Reply from Bennetts

Hello Melodie,

Thanks for your review!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

No nonsense approach with difficult terminology

No nonsense approach with difficult terminology. The quote arrived quickly and as I was a previous customer I knew I would get good coverage for a fair price. I will continue insuring the Honda with yourselves.

14 July 2026
Bennetts logo

Reply from Bennetts

Hello Dave,

We are delighted to hear that you appreciate our straightforward approach and that you received a quick quote. It's wonderful to know that as a returning customer, you continue to find our coverage and pricing satisfactory. Thank you for your continued trust in us.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Brilliant service very helpful young…

Brilliant service very helpful young lady went from 3rd party to fully comp on her recommendation not alot of difference in price thumbs up bennets

14 July 2026
Bennetts logo

Reply from Bennetts

Hello Simon,

We're so pleased to hear you received brilliant service and found our team helpful. It's great that you were able to upgrade your cover with such a small price difference. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

Hello Stephen,

We appreciate your positive feedback on our service and price. We are happy you had a great experience. Thank you for your review.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Kept infbike insurance ormed

Kept informed, good renewal quote.

19 July 2026
Bennetts logo

Reply from Bennetts

Hello John,

We're glad to hear you were kept informed and received a good renewal quote. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Friendly and efficient

Everything was easy to do to renew my policy. Staff were friendly and efficient and the wait on the phone was not to long.

18 July 2026
Bennetts logo

Reply from Bennetts

Hello Giles,

We're delighted to hear that renewing your policy was easy and that our staff were friendly and efficient. It's great to know that your phone wait time was not too long.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

Hello Laszlo,

We appreciate your feedback regarding pricing and your previous insurance experience. We are always working to offer competitive options.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

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