Bennetts Reviews 

28,058
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 7,296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the process straightforward and easy to navigate online. Many people highlight the superb value and competitive pricing, often noting minimal or even reduced renewal costs. Reviewers frequently commend the staff and customer service for being professional, helpful, polite, and efficient, making interactions pleasant and reassuring. However, some customers also noted that renewal prices could sometimes be higher than expected or found cheaper options elsewhere. People mentioned instances where their policy costs increased significantly compared to previous years or competitor quotes.

What people talk about most

Price

Reviewers express satisfaction with the pricing, often finding quotes competitive and affordable, even... See more

Service

People report positive experiences with service, often highlighting the ease of renewal and the overall... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, polite, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that staff are pleasant,... See more

User experience

Clients share positive opinions on user experience, frequently describing it as straightforward, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve always insured my bike with Bennett’s insurance for many years but I let my insurance lapse due to personal reasons and lost my protected no claims as it was out of the renewal window allowed. I... See more

Rated 5 out of 5 stars

Webpages easy to navigate. Very smooth transition from my now non existing insurer "Motorcycle Direct" Who by the way do not insure you if your motorbike is on a SORN, and you need to ride your bike... See more

Rated 5 out of 5 stars

Very easy to renew the policy. I could have gone elsewhere where I might have got a cheaper offer but it is important to consider the specifics of cover provided. Three years ago I had my motorcycle s... See more

Company replied

Rated 5 out of 5 stars

Their renewal costs are low with a very minimal renewal increase. Every year at renewal time I check a couple of random comparison sites to make sure I’m still getting a good deal and so far I am. How... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.7

All reviews

(28,058)

7,013 reviews in the last 12 months

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Rated 5 out of 5 stars

The price came down when I gave them a…

The price came down when I gave them a call very polite staff friendly service and very knowledgable *****

4 July 2026
Bennetts logo

Reply from Bennetts

Hi Mark,

We appreciate your feedback! We're delighted to hear our staff were polite, friendly, and knowledgeable, and that we could help with the price.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Simple and straight forward to use…

Simple and straight forward to use paypal an option

11 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hi Paul,

We're so pleased to hear that you found our service simple and straightforward to use, and that PayPal was a convenient option for you. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

My change of policy details was…

My change of policy details was completed very efficiently

10 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hi Chris,

We're so pleased to hear that the changes to your policy details were completed with such efficiency. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service. Agent was polite and knowledgeable.

4 July 2026
Bennetts logo

Reply from Bennetts

Hi Keith,

We appreciate your feedback! We're glad you found our service quick and efficient, and that our agent was polite and knowledgeable.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Phone was answered quickly

Phone was answered quickly. Good advice on insurance. Good price and good cover.

11 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hi Richard,

We're delighted to hear that your call was answered quickly and that you received good advice on your insurance. We're also pleased that you found our price and cover to be good.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

Hi Mr Lewis,

We appreciate your kind words about our staff. We are glad that a member of our team was very helpful to you.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

Hi Anthony,

We appreciate your feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Excellent service as usual

Excellent service as usual

4 July 2026
Bennetts logo

Reply from Bennetts

Hi Nigel,

We truly appreciate your kind words and are so pleased you had an excellent experience with us. We are glad you are pleased with our service.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Well worth a look for bike insurance

10 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hi David

We're delighted you found our bike insurance valuable. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Rachel

Rachel, on the phone was helpful and listened well.
I was was disappointed that I spent almost 5 minutes entering all my details age, account number etc only for Rachel to request all the information again so she could see me on the system.

3 July 2026
Bennetts logo

Reply from Bennetts

Hi Andy,

We appreciate you sharing your experience and are glad to hear our team member was helpful and listened well. We understand your frustration regarding having to repeat information, and we are actively looking into ways to streamline our processes to prevent this from happening in the future. Your feedback is invaluable as we work to improve our customer interactions.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great cover

Great cover, excellent price and easy to arrange the policy

4 July 2026
Bennetts logo

Reply from Bennetts

Hi Paul,

We appreciate your positive feedback! We're glad you found our cover great, the price excellent, and the policy easy to arrange.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great customer service.

Great customer service.

8 July 2026
Bennetts logo

Reply from Bennetts

Hi Gary,

We appreciate your feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great first experience with Bennetts

This is my first time insuring a motorcycle with Bennetts, and the experience has been excellent so far. The online process was simple, the price was competitive, and all the documents were sent immediately. Everything was easy to understand, and I would definitely recommend them.

4 July 2026
Bennetts logo

Reply from Bennetts

Hi Marcin,

We're delighted to hear that your first experience insuring a motorcycle with us has been excellent! It's great to know that you found the online process simple, the price competitive, and the documentation clear and prompt. We truly appreciate your recommendation.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Bennetts motor cycle insurance

Quick and easy best quote of all insurance quotes happy customer..

9 July 2026
Bennetts logo

Reply from Bennetts

Hi Kevin,

We appreciate your positive feedback! We're delighted you found our quote process quick and easy, and that we provided the best insurance quote for you.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Price was competative.

9 July 2026
Bennetts logo

Reply from Bennetts

Hi Roderick,

We're delighted to hear that you found our service to be both efficient and competitively priced. Thank you for sharing your positive experience with us!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Simple to use site and great…

Simple to use site and great competitive prices.

9 July 2026
Bennetts logo

Reply from Bennetts

Hi Daniel,

We appreciate your positive feedback. We're glad you found our site easy to use and our prices competitive.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Easy renewal nice and simple no hassle…

Easy renewal nice and simple no hassle just great.,

4 July 2026
Bennetts logo

Reply from Bennetts

Hi Alan,

We're so happy to hear that your renewal process was easy and hassle-free. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Review following insurance connexion

Straight forward online questionnaire. The company caters to the interests of motorcycling community.

4 July 2026
Bennetts logo

Reply from Bennetts

Hi Derek,

We're so glad you found our online questionnaire straightforward and appreciate you recognizing our commitment to the motorcycling community. Thank you for your kind words!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

There was no increase in my premium but…

There was no increase in my premium but actually a slight reduction. Which in these times is a pleasant surprise. I felt I haven’t been penalised for loyalty of staying with Bennetts. Thanks .

4 July 2026
Bennetts logo

Reply from Bennetts

Hi Wade ,

We are so pleased to hear about your positive experience with us and that your premium saw a reduction. We truly value your loyalty and appreciate you taking the time to share your feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

No complaints

No complaints, getting a little bit pricey now but what isn’t
Redbrookboy

4 July 2026
Bennetts logo

Reply from Bennetts

Hi Clive,

We appreciate your feedback and are glad to hear you have no complaints. We understand your concerns about pricing, as we strive to offer the best value while maintaining quality.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

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