Bennetts Reviews 

28,051
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 7,296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the process straightforward and easy to navigate online. Many people highlight the superb value and competitive pricing, often noting minimal or even reduced renewal costs. Reviewers frequently commend the staff and customer service for being professional, helpful, polite, and efficient, making interactions pleasant and reassuring. However, some customers also noted that renewal prices could sometimes be higher than expected or found cheaper options elsewhere. People mentioned instances where their policy costs increased significantly compared to previous years or competitor quotes.

What people talk about most

Price

Reviewers express satisfaction with the pricing, often finding quotes competitive and affordable, even... See more

Service

People report positive experiences with service, often highlighting the ease of renewal and the overall... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, polite, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that staff are pleasant,... See more

User experience

Clients share positive opinions on user experience, frequently describing it as straightforward, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve always insured my bike with Bennett’s insurance for many years but I let my insurance lapse due to personal reasons and lost my protected no claims as it was out of the renewal window allowed. I... See more

Rated 5 out of 5 stars

Webpages easy to navigate. Very smooth transition from my now non existing insurer "Motorcycle Direct" Who by the way do not insure you if your motorbike is on a SORN, and you need to ride your bike... See more

Rated 5 out of 5 stars

Very easy to renew the policy. I could have gone elsewhere where I might have got a cheaper offer but it is important to consider the specifics of cover provided. Three years ago I had my motorcycle s... See more

Company replied

Rated 5 out of 5 stars

Their renewal costs are low with a very minimal renewal increase. Every year at renewal time I check a couple of random comparison sites to make sure I’m still getting a good deal and so far I am. How... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.7

All reviews

(28,051)

6,997 reviews in the last 12 months

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Rated 1 out of 5 stars

Very helpful and prompt

Staff very helpful and was done efficiently and well

10 July 2026
Bennetts logo

Reply from Bennetts

Hi Andrew,

We are glad our staff provided helpful and efficient service. Thank you for sharing your positive experience with us.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Very good service

10 July 2026
Bennetts logo

Reply from Bennetts

Hi Steve,

Thank you for passing on your excellent feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Allways a reliable insurer with good…

Allways a reliable insurer with good prices and no extra charges for minor modifications.

5 July 2026
Bennetts logo

Reply from Bennetts

Hi Martin,

We're so pleased you find us to be a reliable insurer with good prices and no extra charges for minor modifications. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great Service!

I had a problem renewing my policy, but this issue was well and truly sorted out by Elysia, a very professional and friendly representative of Bennett’s who put everything right and made me feel I’d made the correct decision to remain with them. Great service…many thanks!

10 July 2026
Bennetts logo

Reply from Bennetts

Hi,

We're so pleased to hear that our advisor was able to resolve your policy renewal issue efficiently and professionally. It's wonderful to know that you feel confident in your decision to remain with us. Thank you for sharing your positive experience!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Having bought a Chinese Scooter

Having bought a Chinese Scooter, I didn't know how difficult it would be to try and insure it. I had tried other insurance companies before Bennetts but none could find my new Scooter. So I tried Bennetts and after some searching they found the bike, and with some additional security devices fitted to my bike, Bennetts came to the rescue. Staff where fantastic and the cost was very reasonable.

10 July 2026
Bennetts logo

Reply from Bennetts

Hi Alan,

We're so glad to hear we could assist you in insuring your scooter, especially after you experienced difficulties with other providers. It's wonderful to know that our team's efforts in locating your bike and working with you on security solutions led to such a positive outcome. We appreciate you acknowledging our staff's fantastic service and the reasonable cost. Your feedback truly means a lot to us.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Easy to navigate around the website and…

Easy to navigate around the website and save my quote

5 July 2026
Bennetts logo

Reply from Bennetts

Hi Stan,

We appreciate your positive feedback. We're glad you found our website easy to navigate and were able to save your quote. Thank you!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

Hi

We're happy to hear that joining us was a very easy process for you. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Ease of Renewal

Timely renewal notification, competitive price and renewal made easy

10 July 2026
Bennetts logo

Reply from Bennetts

Hi Keith,

We appreciate your positive feedback! We're glad you found our renewal process easy. Great to hear this.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Bennetts can be trusted should you make a claim

Very easy to renew the policy. I could have gone elsewhere where I might have got a cheaper offer but it is important to consider the specifics of cover provided. Three years ago I had my motorcycle stolen from the street and I made a claim. The processs was handled exceptionally well by Bennetts and I received a very good settlement amount, within a very short period of time

5 June 2026
Bennetts logo

Reply from Bennetts

Hi Julian,

We are so pleased to hear that renewing your policy was a straightforward process for you.. We greatly appreciate you recognising the value we place on supporting our customers, especially during challenging times like your motorcycle theft. Thank you for your continued trust in us.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Easy to sort from start to finish and a…

Easy to sort from start to finish and a great price 👍🏼

5 July 2026
Bennetts logo

Reply from Bennetts

Hi Mr Trickett,

We appreciate your positive feedback. We're pleased you found the process easy from start to finish and that our pricing was great.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great communication on renewal

Great communication on renewal, no stress everything went well. I will continue to use for all my bike Insurance.

5 July 2026
Bennetts logo

Reply from Bennetts

Hi Jamie,

We are so pleased to hear that your renewal process was stress-free and that everything went smoothly. We appreciate your continued trust in us for your bike insurance needs.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Decent price and cover

Decent price and cover

5 July 2026
Bennetts logo

Reply from Bennetts

Hi Lee,

We're happy to hear you found our pricing and coverage to be satisfactory. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Excellent support

Excellent support

27 June 2026
Bennetts logo

Reply from Bennetts

Hi,
We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Accept no substitute

It's dead easy to insure your bike with these guys, bikers who look after bikers even though I'm a scooterist, you're not just a number to them, my initial insurance was £750 third party only, but this year with my 1 year no claims it was £250 fully comp which is amazing, If you have a bike and want insurance accept no substitute

29 June 2026
Bennetts logo

Reply from Bennetts

Hi Andrew,

We are thrilled to hear how easy you found it to insure your scooter with us! It's fantastic to know that you feel valued and that your loyalty has been rewarded with such an amazing reduction in your premium. We appreciate your strong recommendation!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great service as always been with them…

Great service as always been with them for 5 yrs now

11 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hi Darren ,

We truly appreciate your loyalty over the past five years and are delighted to hear you consistently receive great service!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

The price came down when I gave them a…

The price came down when I gave them a call very polite staff friendly service and very knowledgable *****

4 July 2026
Bennetts logo

Reply from Bennetts

Hi Mark,

We appreciate your feedback! We're delighted to hear our staff were polite, friendly, and knowledgeable, and that we could help with the price.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Simple and straight forward to use…

Simple and straight forward to use paypal an option

11 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hi Paul,

We're so pleased to hear that you found our service simple and straightforward to use, and that PayPal was a convenient option for you. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

My change of policy details was…

My change of policy details was completed very efficiently

10 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hi Chris,

We're so pleased to hear that the changes to your policy details were completed with such efficiency. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Quick and efficient service

Quick and efficient service. Agent was polite and knowledgeable.

4 July 2026
Bennetts logo

Reply from Bennetts

Hi Keith,

We appreciate your feedback! We're glad you found our service quick and efficient, and that our agent was polite and knowledgeable.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Phone was answered quickly

Phone was answered quickly. Good advice on insurance. Good price and good cover.

11 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Hi Richard,

We're delighted to hear that your call was answered quickly and that you received good advice on your insurance. We're also pleased that you found our price and cover to be good.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

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