Bennetts Reviews 

28,058
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 7,296 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, finding the process straightforward and easy to navigate online. Many people highlight the superb value and competitive pricing, often noting minimal or even reduced renewal costs. Reviewers frequently commend the staff and customer service for being professional, helpful, polite, and efficient, making interactions pleasant and reassuring. However, some customers also noted that renewal prices could sometimes be higher than expected or found cheaper options elsewhere. People mentioned instances where their policy costs increased significantly compared to previous years or competitor quotes.

What people talk about most

Price

Reviewers express satisfaction with the pricing, often finding quotes competitive and affordable, even... See more

Service

People report positive experiences with service, often highlighting the ease of renewal and the overall... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, polite, and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting that staff are pleasant,... See more

User experience

Clients share positive opinions on user experience, frequently describing it as straightforward, easy, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve always insured my bike with Bennett’s insurance for many years but I let my insurance lapse due to personal reasons and lost my protected no claims as it was out of the renewal window allowed. I... See more

Company replied

Rated 5 out of 5 stars

Webpages easy to navigate. Very smooth transition from my now non existing insurer "Motorcycle Direct" Who by the way do not insure you if your motorbike is on a SORN, and you need to ride your bike... See more

Company replied

Rated 5 out of 5 stars

Very easy to renew the policy. I could have gone elsewhere where I might have got a cheaper offer but it is important to consider the specifics of cover provided. Three years ago I had my motorcycle s... See more

Company replied

Rated 5 out of 5 stars

Their renewal costs are low with a very minimal renewal increase. Every year at renewal time I check a couple of random comparison sites to make sure I’m still getting a good deal and so far I am. How... See more

Company replied


Company details

  1. Insurance Broker
  2. Insurance Agency
  3. Insurance Company
  4. Motorcycle Insurance Agency

About Bennetts

Written by the company

Established in 1930, Bennetts helps provide the premium level of cover riders expect from a leading UK insurance company. We find motorcyclists the best price from our panel of insurers on classic and modern machinery with insurance policies that include an expert 24-hour claims service, 90 days European cover, the ability to ride other bikes and allow the most common modifications included as standard.

For riders that insure directly with us, they can also enjoy free membership to BikeSocial; the unique discounts, experiences, competitions and advice platform. Anyone buying Bennetts motorcycle insurance through an insurance comparison website can also access BikeSocial for the price of £60 for 12-months access.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28K reviews

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4.7

All reviews

(28,058)

7,013 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Never had a problem

Never had a problem, never had to speak to anyone at your end over pricing,and auto renewal gives me peace of mind. Thank you.

3 July 2026
Bennetts logo

Reply from Bennetts

We're so pleased to hear that you've had a consistently positive experience with us and that our auto-renewal service provides you with peace of mind. Thank you for your kind words!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great experience with Bennets

Great experience with Bennets. The call centre was quick and helpful. I needed to add a bike to my current cover and they sorted it quickly and easily. Very competatively priced.

13 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

We're so pleased to hear about your positive experience with us. It's great to know that our call centre was quick and helpful, and that adding a bike to your cover was sorted quickly and easily. We're also happy you found our pricing competitive.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Their renewal costs are low with a very…

Their renewal costs are low with a very minimal renewal increase. Every year at renewal time I check a couple of random comparison sites to make sure I’m still getting a good deal and so far I am. However as we know the true test of an insurer is having to use the company in connection with any claim and how helpful, supportive and fair they are. Hopefully I won’t need to test those aspects.

11 July 2026
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Reply from Bennetts

We are so pleased to hear that our renewal costs and minimal increases are meeting your expectations. It's great to know that our pricing remains competitive for you year after year. We certainly hope you won't need to test our claims process, but please be assured that if the need ever arises, we are here to provide helpful, supportive, and fair assistance. Thank you for your positive feedback; we truly appreciate it.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

We are so pleased to hear you had a great, hassle-free experience with us. Thank you for your continued positive feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

We're happy to hear that you had a good experience with us. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Quick decision and polite staff.

Quick decision, polite staff

6 July 2026
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Reply from Bennetts

We're so pleased to hear that you had a positive experience and found our staff to be polite. Thank you for your kind feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Renewal made so easy and without any…

Renewal made so easy and without any fuss

6 July 2026
Bennetts logo

Reply from Bennetts

We're glad to hear that your renewal was easy and without any fuss. Thank you for your positive feedback; we appreciate it greatly.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Easy to sort cover needed

Actually being able to get through to someone on the phone which is a novelty these days.
Helpful guy on the phone.
Got the cover I needed at a good price.

6 July 2026
Bennetts logo

Reply from Bennetts

We're so pleased you were able to connect with our team easily and found them helpful. We're delighted we could provide the cover you needed at a great price.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

A very low and competitive price

A very low and competitive price.
Friendly and efficient staff and patient phone operators with my many questions.

6 July 2026
Bennetts logo

Reply from Bennetts

We appreciate your positive feedback! We're delighted to hear you found our prices competitive and our staff friendly, efficient, and patient with your questions.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great to deal with and competitive…

Great to deal with and competitive prices.

6 July 2026
Bennetts logo

Reply from Bennetts

We appreciate your positive feedback. We're glad you found our service great to deal with and our prices competitive. We value your review.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

We appreciate your positive feedback. We are glad you had a great experience with a member of our team.

If you ever have any questions or queries, you can always contact us via our webchat service where we would be happy to answer.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars
Bennetts logo

Reply from Bennetts

We appreciate your kind words about our service. We're delighted to hear you had a very good experience with us. If you ever have any questions or queries, please don't hesitate to reach out.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

We're delighted to hear that you found our process easy and our staff polite. We appreciate your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Straight foward and easy to follow very…

Straight foward and easy to follow very good price

9 July 2026
Bennetts logo

Reply from Bennetts

We appreciate your positive feedback! We're delighted you found our process straightforward, easy to understand, and our pricing very good.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars
Bennetts logo

Reply from Bennetts

We're happy to hear you found our product simple and cost-effective. We appreciate your positive feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Great customer service with competitive…

Great customer service with competitive prices, one of my top choices for my bike insurance. Well done Bennetts!!!

21 May 2026
Bennetts logo

Reply from Bennetts

We're so pleased to hear you've experienced great customer service and competitive prices, and that we're one of your top choices for bike insurance. Thank you for your positive feedback!

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 2 out of 5 stars

Policy amendment fee…

Overall no real complaint about Bennetts insurance. The only issue I have is the £32 admin fee attached to policy amendments. Considering 90% of the work is carried out by the customer via online form filling, this fee is basically piracy.. if you take out Bennetts insurance.. be sure you dont need to amend your policy.

13 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

Thank you for your review and for your positive comments about your overall experience with Bennetts Insurance.

We appreciate all customer feedback and understand that aspects of managing a policy can sometimes be frustrating. Your comments have been noted and will be shared with the relevant teams.

Thank you again for your support and for choosing Bennetts

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Excellent

Got 3 bikes insured at a good price 👍

10 July 2026
Bennetts logo

Reply from Bennetts

We're happy to hear we could provide a good price for your three bike insurance policies! Thank you for your positive feedback.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 5 out of 5 stars

Easy process

Easy process. Good value.

5 July 2026
Bennetts logo

Reply from Bennetts

Thank you for your fantastic review.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

Rated 4 out of 5 stars

Used you before years ago

12 July 2026
Unprompted review
Bennetts logo

Reply from Bennetts

We appreciate you returning to us and thank you for your review.

If you ever have any questions or queries, you can always contact us via our webchat service at https://www.bennetts.co.uk/ where we would be happy to answer.

Thank you, Anthony.

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