Beko UK Reviews 

45,811
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 10,668 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent quality and reliability of the products, with many noting their appliances are long-lasting and well-made. People appreciate the positive user experience, finding products efficient, quiet, and easy to use. The staff also receives praise for being helpful, knowledgeable, and polite, contributing to a smooth overall interaction. However, some customers also noted issues with product functionality and durability, with appliances failing prematurely or not maintaining correct temperatures. A few other people also felt that service was poor, experiencing difficulties with repairs, unhelpful staff interactions, or long waits for resolutions.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many praising the reliability and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the efficiency, quiet operation, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding products easy to use, quick to... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing significant dissatisfaction due to... See more

Staff

People report positive experiences with staff, highlighting the politeness and helpfulness of delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Loved the fact that freezer and fridge still the same size to replace older models after 18 years . They fit exactly into space , not sticking out like the popular American varieties. Only knocked p... See more

Rated 4 out of 5 stars

We have only had the dryer for a few weeks so it’s hard to give a full review, hence four stars. We bought the dryer from a community charity place which charge less due to bumps or scuffs on the out... See more

Rated 4 out of 5 stars

The fridge freezer is working well although there is a little ice buildup even on the warmest setting. It is just big enough for a couple but for serious cooks or a family, it just wouldn't be big eno... See more

Rated 4 out of 5 stars

There didn’t seem to be any information about the cleaning toggle at the back of the fridge and how it needed to be removed . I phoned a customer helpline and the lady helpfully talked me through how... See more


Company details

  1. Wholesaler Household Appliances
  2. Appliance Store
  3. Electrical Appliance Wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

46K reviews

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4.2

All reviews

(45,811)

9,921 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the fridge freezer one thing…

Love the fridge freezer one thing missing extra shelf in fridge been on on Beko sites doesn’t recognise serial number lost can’t get extra shelf help? Freezer drawers great big fit loads no hidden slopes in them fridge light at top so light at every door opening can place items were you want no hides light

14 July 2026
Rated 5 out of 5 stars

Easy to use

Several beko appliances and they are easy to use and seem very efficient and reliable

14 July 2026
Rated 1 out of 5 stars

I have been waiting for a month

I have been waiting for a month, even though I informed them that I have no other refrigerator during this hot weather. Can you imagine your child asking for cold water or any kind of drink, but there isn't any in the house? Their service is very poor. As a customer, I am not at all satisfied with Beko. I don't think I will buy Beko products again.

14 July 2026
Rated 2 out of 5 stars

Beko fridge freezer didn't work

Beko fridge freezer didn't work, couldn't keep temperature as needed. Engineer booked who said 2 parts needed, but parts not available for 2 +weeks so we exchanged for another make/model which works beautifully. Will not get Beko again.

6 July 2026
Rated 5 out of 5 stars

Really pleased

Really pleased. Only had a couple of weeks but so far this is a great dishwasher and so quiet. Washes really well and there are plenty of cycles to choose from including a quick wash and a half wash. Much better than my previous Hoover model

14 July 2026

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