Beko UK Reviews 

45,758
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 10,668 reviews, reviewers had a great experience with this company. Customers frequently highlight the excellent quality and reliability of the products, with many noting their appliances are long-lasting and well-made. People appreciate the positive user experience, finding products efficient, quiet, and easy to use. The staff also receives praise for being helpful, knowledgeable, and polite, contributing to a smooth overall interaction. However, some customers also noted issues with product functionality and durability, with appliances failing prematurely or not maintaining correct temperatures. A few other people also felt that service was poor, experiencing difficulties with repairs, unhelpful staff interactions, or long waits for resolutions.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many praising the reliability and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the efficiency, quiet operation, and... See more

User experience

Reviewers mention positive feedback about user experience, with many finding products easy to use, quick to... See more

Service

Reviewers highlight ambiguous aspects of service, with many expressing significant dissatisfaction due to... See more

Staff

People report positive experiences with staff, highlighting the politeness and helpfulness of delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Loved the fact that freezer and fridge still the same size to replace older models after 18 years . They fit exactly into space , not sticking out like the popular American varieties. Only knocked p... See more

Rated 4 out of 5 stars

We have only had the dryer for a few weeks so it’s hard to give a full review, hence four stars. We bought the dryer from a community charity place which charge less due to bumps or scuffs on the out... See more

Rated 4 out of 5 stars

The fridge freezer is working well although there is a little ice buildup even on the warmest setting. It is just big enough for a couple but for serious cooks or a family, it just wouldn't be big eno... See more

Rated 4 out of 5 stars

There didn’t seem to be any information about the cleaning toggle at the back of the fridge and how it needed to be removed . I phoned a customer helpline and the lady helpfully talked me through how... See more


Company details

  1. Wholesaler Household Appliances
  2. Appliance Store
  3. Electrical Appliance Wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

46K reviews

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4.2

All reviews

(45,758)

9,868 reviews in the last 12 months

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Rated 5 out of 5 stars

60/40 fridge freezer gives a lot of…

60/40 fridge freezer gives me a lot of space in the fridge. The shelves are nicely spread. The ff doesn’t make much sound. The freezer has three drawers in which is ideal. All have the same size. I do not like the led light in it. It is a bit too bright for me. I like the height as I can still put a microwave on top. The ff is not heavy and I could easily alter the position. I hope that the ff will last a while by looking after it well. I just got it a month ago.

28 July 2026
Rated 1 out of 5 stars

Friendly repairman but still got a broken machine

Whilst the repair man was friendly enough and diagnosed the problem on his first visit, when he come the second time to repair it he arrived with a broken part. This led to a wasted day off work as he had to come again the following week. When he arrived the third time, the part he ordered was incorrect so the broken part in the machine still isn’t fixed and yet another wasted day off work waiting in for the repair

6 July 2026
Rated 1 out of 5 stars

Absolutely disgusted at the customer…

Absolutely disgusted at the customer service I have received that has led me to rearrange my work 4 TIMES! And still no resolution. Now not answering the phone. After 4 appointments my machine is still not fixed, a machine that is only 9 months old.
Further to this I have had a failed to show appointment today and now been sent an email saying the parts are out of stock and so a repair will be booked when it is back? No time scale, no help, no offer of reimbursement. I have been made a fool of, a compete mockery. And will now be expected to rearrange or miss my work for yet another appointment.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Everything went right.

A Beko 9kg washing machine was delivered mid June 26, by AO. The delivery went smoothly and very efficiently by the delivery team.
The first month of use has proved totally satisfactory. With its induction drive motor, its operation has been so remarkably quiet, even at a 1400 rpm spin speed the machine is steady with just a slight hum.
This new purchase is particularly pleasing, as it replaces a 24 year old Miele, which had been perfect though now starting to fail. AO collected it for recycling. So a super deal all found, from AO initially, from Beko’s new superb machine, and a great insurance deal from D&G to protect my investment.
It’s great when it all goes right.

14 July 2026
Rated 5 out of 5 stars

Replacing my old Beko for a newer model

My old Beko washing machine was almost 9 years old. It still worked great washing wise, but it become really noisy and vibrated my whole block of flats when the spin mode came on - the neighbours would know when it was on and the shop windows below me would shake like mad.

So I decided to use AO.com to purchase a new one and chose the Beko BM3WT3941W Washing Machine. I am so glad I did as the whole experience was so simple.

I've just tested the new machine and it shakes/ vibrates a lot less than my old one, plus this one is silent. The clothes feel like they come out drier than the other after spinning them too. I am so happy with my purchase. Hopefully this one lasts just as long as the last one did.

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Great little dishwasher

its a nice and compact ,takes up very little room in the kitchen. Its easy to use and it does an excellent job.
It is economical for both water and electric.

14 July 2026
Rated 5 out of 5 stars

Very reasonable fridge/freezer and…

Very reasonable fridge/freezer and lovely the space in the fridge. I went from a 60/40 as I struggled with too little fridge space and this 70/30 is great. Good salad drawer and so far everything fits perfectly. The freezer drawers are quite lightweight so I have to be careful not to pull them out too far but very happy.

14 July 2026
Rated 4 out of 5 stars

The fridge freezer is working well…

The fridge freezer is working well although there is a little ice buildup even on the warmest setting. It is just big enough for a couple but for serious cooks or a family, it just wouldn't be big enough. Having said that, integrated appliances do tend to be smaller.

6 July 2026

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