Beko UK Reviews 

45,579
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 10,783 reviews, reviewers had a great experience with this company. Customers consistently praise the quality and reliability of products, often highlighting their longevity and good value. Many appreciate the straightforward operation, quiet performance, and useful features, supported by helpful staff for a positive service experience. However, some customers noted product design issues, including difficult controls, dim display panels, or disappointing internal storage. A few also experienced appliances breaking down shortly after purchase or receiving faulty units, leading to frustrating and lengthy processes when seeking resolution or customer service.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing satisfaction, noting good value,... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the performance and... See more

User experience

Consumers find the user experience to be positive, with many reporting that products are easy to use and... See more

Service

Clients share ambiguous opinions on service, with some reviewers reporting positive experiences, such as... See more

Staff

Reviewers mention positive feedback about staff, with many customers praising the politeness, helpfulness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love my new Beko, I think it is excellent value for money, compared to more expensive ones I have bought. I love the way you can change the temperature but still leave it for on the same length of t... See more

Rated 4 out of 5 stars

Looks well built, unable to see temperature unless you put a thermometer in the freezer, although you can see on the door the temperature you set it at. Inside measurements were disappointing, our old... See more

Rated 4 out of 5 stars

This was a replacement for my old Beko washing machine which I had for 8 years. I like the machine its much quieter than the old one but I don't like having to amend the temperature and spin speed fr... See more

Rated 4 out of 5 stars

Really like the 50/50 model the drawers in the freezer are excellent. Could do with full length shelf inside fridge door not just the bottom one for more storage. The outside doors you leave finger... See more


Company details

  1. Wholesaler Household Appliances
  2. Appliance Store
  3. Electrical Appliance Wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

46K reviews

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4.2

All reviews

(45,579)

10,554 reviews in the last 12 months

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Rated 5 out of 5 stars

Beko Fridge

Purchase of Beko under counter, frost free fridge was a direct replacement for a nine year old one that ‘died’. We also have the matching freezer and always choose Beko appliances for quality.

6 July 2026
Rated 1 out of 5 stars

Do not buy a Beko product!!

I bought a washer, it arrived faulty. Ages on calls. Video calls. Explaining the issues. Wait a week for engineer to come out and come to the same conclusion I had a week earlier on phone with CS. I have to wait another week for a return visit. Told to call and explain my situation to see if a priority fix can be made (i'm a wheelchair user that is housebound with no family or close friends to help & already without a machine for 3 weeks at this point) I call & am told a new washer would not be with me before the engineer visit so I have to wait. But I can make a claim for compensation on live chat. I use live chat, they pass me elsewhere. I then spend another 40 mins being passed around multiple departments & finally get through to concessions line. Told they will offer me £30 as a goodwill gesture if I wait for the repair & then call back to get the £30. I am left 2 weeks so far with a brand new washer that has been delivered faulty and i've paid full price, for what will be a refurbished machine. Why?? £30 wouldn't even cover my launderette fees if I could get to one! An absolute joke.

13 July 2026
Unprompted review
Rated 2 out of 5 stars

Curry delivery was excellent, beko dishwasher bad

Curry delivery was excellent, fitted new freestanding slimline dishwasher, connected it up, switched it on the dishwasher proceeded to blow the fuse in the isolation switch, and blew the trip in the supply to the kitchen, after checking all my electrics in the kitchen we found out the brand new beko dishwasher was faulty. It had to be taken out and returned, and we had to order another one and wait 5 more days.

19 June 2026
Rated 4 out of 5 stars

Ordering

There is room for improvement ordered on my selected then informed it was being delivered on another date not convenient so got the new date I wanted . Then everything went smoothly.

6 July 2026
Rated 1 out of 5 stars

Shocking customer service - avoid!

Absolutely appalling customer service. Our fridge freezer broke after just 7 months, and trying to get it repaired under warranty has been a nightmare.

Beko made us wait 5½ weeks without a working fridge freezer and it took 3 engineer visits to before it was finally repaired. This has all happened during temperatures of over 30°C, making the situation even more unacceptable.

The company has refused to replace the appliance, insisting it has to be repaired, despite the excessive delay and inconvenience. Being without a fridge freezer (an essential appliance) for that long is simply not acceptable, especially as its less than a year old.

To make matters worse, we lost the entire contents of our fridge freezer. Beko’s response was to offer a £30 voucher, which is nowhere near enough to cover the value of the food we lost through no fault of our own.

The experience also had a significant impact on my work. I was forced to work from home on three separate occasions to accommodate engineer visits, despite my employer requiring full-time attendance in the office.

I would strongly advise anyone considering this brand to look elsewhere. Based on my experience, I would avoid this Beko at all costs.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Beko Dishwasher

Had to replace Beko Dishwasher so purchased new one. It is super and actually better than the one it replaced which had sprung a leak. Have to hand it to them the wash cycles are shorter and the clean results great. I would definitely recommend.

8 June 2026
Rated 5 out of 5 stars

2nd Beko washing machine I've had

2nd Beko washing machine I've had. The first one lasted 10 years so very good service. Beko again was first choice for its replacement.
Only negative is aesthetic- the protruding door. Other than that all good and excellent selection of wash & spon programs.

22 July 2026
Rated 5 out of 5 stars

I'm very happy with my new fridge…

I'm very happy with my new fridge freezer. We chose black and it looks very smart. It's frost free and has the new harvest fresh salad drawer. Plenty of room in both fridge and freezer. It was easy to order and delivery was excellent

6 July 2026
Rated 5 out of 5 stars

Beko Fridge Freezer

Beko Fridge Freezer
We purchased a double oven and was very pleased with it so we had no hesitation to purchase a Beko Fridge Freezer. so far we are very pleased with the product, good design and it does all that we require. We purchase from a trusted local dealer.

18 June 2026

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