perfect color match and curl type they are very soft and light
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Review summary
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What people talk about most
Based on these reviews
I received the wrong order initially, but the way the team handled it truly impressed me. As soon as I reached out, they responded quickly, were polite, and took full responsibility. The represent... See more
Company replied
I absolutely love bebonia the quality of the extentions is absolutely amazing. Hopefully the situation with tariffs get situated soon because I can’t love with out these extentions!!! I have been wear... See more
Company replied
Great quality. Received in a relatively short length of time. I've used plenty of straight clip in extensions in my lifetime. But I have only been able to find synthetic in my curl pattern, until I fo... See more
I’m very disappointed in their price increase . I can understand a price increase of 10 , 15 even 20 dollars . Recently Bebonia increased their extension 40.00 dollars . That’s a hefty price increase... See more
Company replied
I’m really disappointed with the Bebonia lightest blonde spiral extensions. They don’t curl up like they’re advertised to, and they’re extremely difficult to blend with natural hair. Compared to other... See more
Company replied
I was colour matched and texture matched wrong. Luckily I decided against the texture suggestion but unfortunately followed the colour suggested by Bebonia. The hair is way too dark and the only optio... See more
Company replied
Received fake looking, frizzy extensions with a very unnatural curl pattern. Customer service agreed however it was a long process to refund. Even then, they refused to refund the £60 shipping as the... See more
I received my Bebonia curly extensions and they are not what I thought. I watched each tutorial and followed each steep by step to curl the extensions and they won’t curl correctly. I’m disappointed t... See more
Company replied
Bebonia are not a good company for customer service at all that asked me for photos of the tangled wefts that i got so frustrated with i chucked them in the bin and didnt think to take a photo of them... See more
Company replied
I bought the 110g ringlet set. I washed the hair and I saw a blueish black residue coming from the hair and that should’ve been my first sign that something was not right, But I continued to wash the... See more
Company replied
Awful quality. Way too thin and not as advertised in the photos and videos. Hair color is inaccurate as well.
Company replied
I've been buying the same hair extensions from them since uff I think 2020 or 2021 same kind nothing diffrent and honestly the last two sets I've bought feel diffrent, and the one I just purchased on... See more
I was really disappointed with my extensions from this company. When they arrived, I was shocked at how extremely thin they were. My natural hair is already on the thinner side, and there is absolute... See more
I absolutely love the communication emails I receive throughout the process of ordering the hair. The websites go in depth about the hair you will recover and have very helpful pictures and videos tha... See more
I can’t say enough great things about Bebonia! Their products are absolutely top-notch — I’ve been using them for several years now, and there’s simply no other company that comes close when it... See more
Company replied
I’m in love with my spiral set it blends so well I’m mostly spiral to the crown ringlet in middle and curly on top. I’m now waiting for the new minis I hope that get minis in spiral and ringlet soon t... See more
My favorite curly hair extensions. Very natural looking and great quality. Shipping doesn't take very long either which is a plus.
Company replied
Great customer service and wonderful products , I bought a set for myself two years ago and it's soo good my mom wanted one ❤️
Company replied
I am satisfied as I received a discount and placed my order. This is my second order but I have not received the first one so I hope I am satisfied. I don’t have a past experience.
Company replied
Bebonia is very well at taking care of their customers. I had a problem and it was solved in a few days. I honestly appreciate it so much when a company is so caring! Next to that are their products v... See more
Company replied
These extensions are so nice. I got chestnut and ash blonde. The colors are rich. The curl pattern is exactly like mine. I am happy with these extensions!
Company replied
Ive bought my extensions from here before and I absolutely love them! Also very greatful for their deals!
This is my third time ordering From Bebonia and ever time I have been delighted with the customer service and the high quality of the clip in extensions.
Company replied
Beautiful quality hair and perfect curl pattern! Bebonia is the only place to buy from!
Company replied
They make beautiful curly extensions. I’m on my 2nd order. If you take good care of them, it should last you for a very long time.
Company replied
Best curly extensions on the market!! I absolutely love them!
I love my extensions! They fit great
Company replied
Soft and lovely hair.. gorgeous curls.. love them
Company replied
Fast shipping excellent customer service, and excellent product
I was very satisfied with the customer service. I am based in Germany, and my request was handled within two days, which was very fast. I needed to change my order because I accidentally placed it inc... See more
Company details
Written by the company
Bebonia™ creates luxury curly hair extensions that are easy to install, ethically sourced, and guaranteed to be your perfect match. We offer three different types of extensions: curly clip-ins, slip-ons, and drawstring ponytails. Our curly extensions come in a variety of lengths, colors, and weights.
Contact info
United States
- bebonia.com
3.7
Average
106 reviews
Replied to 66% of negative reviews
Typically replies within 1 week
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My favorite curly hair extensions
My favorite curly hair extensions. Very natural looking and great quality. Shipping doesn't take very long either which is a plus.
14 July 2025
Reply from Bebonia
We're thrilled to hear that you're loving your curly extensions and that they look and feel natural—that's exactly what we aim for! So glad to know shipping was a smooth experience too. We truly appreciate your support and hope you continue enjoying your curls!
I received my Bebonia curly extensions…
I received my Bebonia curly extensions and they are not what I thought. I watched each tutorial and followed each steep by step to curl the extensions and they won’t curl correctly. I’m disappointed that I cannot receive the ringlets that I need. I cannot curl the extensions to the correct texture.
24 June 2025
Unprompted review
Reply from Bebonia
We’re so sorry to hear the extensions didn’t work out as you hoped. We completely understand how important it is to find the right curl pattern. Please don’t hesitate to reach out to us at info@bebonia.com—our team would love to offer personalized tips or help you find a texture that’s a better match.
Beautiful quality hair and perfect curl!
Beautiful quality hair and perfect curl pattern! Bebonia is the only place to buy from!
23 June 2025
Reply from Bebonia
It truly means the world to us that Bebonia is your go-to — thank you for trusting us with your curls!
Reply from Bebonia
Thank you so much for your kind words! We're thrilled to hear you’re loving the softness of your curls. Enjoy <3
I received the wrong order initially
I received the wrong order initially, but the way the team handled it truly impressed me. As soon as I reached out, they responded quickly, were polite, and took full responsibility. The representative I spoke with was kind, understanding, and made the process of correcting the mistake completely stress-free.
They not only fixed the issue fast but made me feel valued as a customer. Mistakes happen—but great customer service like this is what earns trust and loyalty. I really appreciate how they turned the situation around.
Thank you for your professionalism and care
23 May 2025
Reply from Bebonia
Thank you so much for your kind words and for giving us the opportunity to make things right! We're truly sorry for the mix-up, but we're so glad to hear that our team was able to turn your experience around and that you felt supported and valued throughout the process. Your trust means the world to us, and it’s feedback like this that keeps us motivated to deliver the very best care to our Bebonia beauties. Thank you for your patience, your loyalty, and for being such a wonderful part of our community!
Do not use this company ,bad customer service but ok to take your hard earned money.very expensive hair extensions .
Bebonia are not a good company for customer service at all that asked me for photos of the tangled wefts that i got so frustrated with i chucked them in the bin and didnt think to take a photo of them at the time.They treat you like as if your a liar.Bel hair extensions are so much better in my opinion.I now have a better quality set if curly hair extensions that i can wear with confidence.Thanks for nothing Bebonia .
12 March 2025
Unprompted review
Reply from Bebonia
We’re truly sorry to hear about your experience and completely understand how frustrating and disappointing this must have been for you. Our intention is never to leave our customers feeling unsupported, and we truly regret that we weren’t able to meet your expectations in this instance. Our customer support team did request photos so we could better understand the issue and find the best solution for you, but we understand that you had already discarded the wefts. Without images, it’s difficult for us to assess what went wrong and offer a replacement, as we do need visual evidence to properly review quality concerns. As a gesture of goodwill, our offer of a $20 discount toward your next order still stands. If you'd like to claim this, please don’t hesitate to reach out to us at info@bebonia.com and we’ll be happy to provide the code.
I accidentally ordered the wrong shade
I accidentally ordered the wrong shade, and they so kindly canceled my order. Much appreciated!
20 May 2025
Reply from Bebonia
We're so glad we could help get things sorted quickly and smoothly for you!
Reply from Bebonia
We're thrilled to hear that you love your extensions and that they fit perfectly. Enjoy your beautiful new look!
These extensions are so nice
These extensions are so nice. I got chestnut and ash blonde. The colors are rich. The curl pattern is exactly like mine. I am happy with these extensions!
28 April 2025
Reply from Bebonia
We're thrilled to hear that you're loving your extensions in Chestnut and Ash Blonde—it's such a dream combo! Thank you for being a part of our curly community!
I am satisfied as I received a discount…
I am satisfied as I received a discount and placed my order. This is my second order but I have not received the first one so I hope I am satisfied. I don’t have a past experience.
30 April 2025
Reply from Bebonia
Thank you so much for your feedback and for placing your second order with us—we truly appreciate your trust and support! Please feel free to reach out to us at info@bebonia.com with your first order details if you have any questions.
Great customer service and wonderful…
Great customer service and wonderful products , I bought a set for myself two years ago and it's soo good my mom wanted one ❤️
29 April 2025
Reply from Bebonia
We're beyond happy to hear that you’ve loved your set so much that your mom wanted one too. Wishing you and your mom many more good hair days ahead!
I absolutely love bebonia the quality…
I absolutely love bebonia the quality of the extentions is absolutely amazing. Hopefully the situation with tariffs get situated soon because I can’t love with out these extentions!!! I have been wearing these since 2023!
24 January 2025
Reply from Bebonia
Thank you so much for your amazing review and for being such a loyal part of the Bebonia family! We completely understand how frustrating the situation with tariffs can be, and we’re hopeful for smoother days ahead too! Thank you for sticking with us since 2023 — we’re so grateful to be part of your hair journey!
Advised wrongly
I was colour matched and texture matched wrong. Luckily I decided against the texture suggestion but unfortunately followed the colour suggested by Bebonia. The hair is way too dark and the only option I was given was to send the item back and reorder. I had already paid over £100 VAT and delivery and would then have to pay for send the item back and then pay for the VAT and delivery all over again for new hair. Now my only option is to dye my own hair (which I don’t want to do as I purchased extensions to enable me to grow my own hair) or dye the extensions (which would ruin them).
1 April 2025
Unprompted review
Reply from Bebonia
Thank you for sharing your experience. We understand how disappointing it can be when a product you were excited about isn’t the perfect match. It appears that the lighting in the images provided made your hair look a bit darker, which may have affected the color match suggestion. We always include a sample weft with your order — so you can check the color, texture, and length before fully committing. Regarding the VAT and delivery fees, we completely understand how frustrating those added costs can be. Unfortunately, those charges are determined by your local customs and shipping carrier. We are happy to accept a return of your extensions as long as they meet our return criteria. We’ll also be reviewing our recommendation methods to ensure we’re providing the best possible guidance and continuing to improve. Our goal is always to make sure you feel supported and cared for throughout your hair journey, and we’re here to help however we can.
They make beautiful curly extensions
They make beautiful curly extensions. I’m on my 2nd order. If you take good care of them, it should last you for a very long time.
14 April 2025
Reply from Bebonia
Thank you so much for your wonderful review and for being a returning customer! We're so happy to hear that you're loving your curly extensions. It truly means the world to us to know they're bringing you joy and lasting beautifully with care. We're honored to be part of your hair journey!
Quality.
I have purchased from Bebonia many times so I am very confident in their product. I order from the UK so it is not cheap, however for me they are worth every penny as I cannot find the same quality elsewhere,they do however last me a long time.
7 April 2025
Reply from Bebonia
Thank you so much for your continued support and for taking the time to share your experience. It truly means the world to us to hear that you’ve found value and lasting quality in our extensions. We're honored to be part of your curly hair journey, and we're always here if you ever need anything.
I love their natural curly extensions
I love their natural curly extensions. I am trying to grow my natural hair. I can wear my dream length with the natural curly extensions while growing my hair.
4 April 2025
Reply from Bebonia
We're so happy to hear that you're loving your natural curly extensions and that they're helping you enjoy your dream length while growing your hair. Wishing you all the best on your hair journey!
No waves, flat and color stains
Definitely not the same hair from 3 years ago color washing leaves my sink with wash off black color the hair quality's and texture is flat no waves at all really disappointed
20 March 2025
Unprompted review
Reply from Bebonia
We're so sorry to hear that your recent experience didn’t match what you’ve come to expect from us, and we truly appreciate you taking the time to share your feedback. We’d love the chance to look into this further and make it right. If you're open to it, please reach out to us at info@bebonia.com with your order details so our team can assist you.
I ordered my product.They don't have…
I ordered my product.They don't have customer service phone numbers only emai. My product has never been given a tracking order. I have never been responded to after four emails sent and I have never been offered another color I have never been asked.I sent four messages and still am awaiting a response.
28 March 2025
Unprompted review
Reply from Bebonia
We’re so sorry to hear about your experience and truly appreciate you taking the time to share your feedback. This is absolutely not the level of service we aim to provide. We’re reaching out here to kindly request more information about your order so we can look into this immediately and provide the support you deserve.
these are amazing!!!
these are amazing!!!! i wear them every chance i get!!! they look like they’re growing from my head. will probably order more.
21 March 2025
Reply from Bebonia
Thank you so much for your kind words — it’s the ultimate compliment to know your extensions blend so seamlessly they look like they’re growing right from your head — that’s exactly what we aim for. Enjoy!
You don't have customer service via…
You don't have customer service via phone. I've never received my product. You always have products on backorder
22 March 2025
Reply from Bebonia
We’re so sorry to hear about the trouble. Our team has been responding, but it seems there may have been an issue with email delivery — we're so sorry you felt unheard. We can confirm your order has shipped and is on its way! We also appreciate your feedback about phone support and will pass it along to our team. If it’s easier, feel free to send us a DM on social media — we’re always happy to help however works best for you!
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