Very helpful and organised agent (Natasha).. she went beyond to assist my booking.. easy to talk to and attentive to our needs.. the booking process seems so smooth up to the final itenerary..she give... See more
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Company details
- Travel Agency
- also in
- Tour Operator
Written by the company
Bayfinch Holidays UK is an established online travel company specialising in creating personalised holidays tailored to your plans, preferences and budget. With over three years of experience, we have built our reputation around personal service, attention to detail and reliable support from the moment you make an enquiry until you return home. Our dedicated team of experienced travel professionals takes care of the details, from arranging flights and accommodation to transfers, excursions and other travel requirements. We take the time to understand what you’re looking for and work closely with you to create a holiday that’s right for you. Whether you’re looking for a relaxing beach escape, a city break, a family holiday, a multi-destination adventure or something completely bespoke, we’re here to make the planning process straightforward and stress-free. With hundreds of Trustpilot reviews from travellers who have trusted us with their holidays, we’re proud of the reputation we have built and the trust our customers continue to place in Bayfinch Holidays. Your holiday, carefully planned. Your journey, personally looked after.
Contact info
10 MONTACUTE ROAD, SM4 6RL, MORDEN, United Kingdom
- 0204 520 4046
- info@bayfinchholidays.co.uk
- bayfinchholidays.co.uk
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Replied to 100% of negative reviews
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Helpful
Gregg has been looking into our trip to Vietnam and Cambodia. He has been very helpful and informative. He certainly knows his topic and has been very clear and concise and has been happy to change things as requested. Thank you Gregg.
Dylan was great with any questions I…
Dylan was great with any questions I had and also worked hard to get me a good deal, he responded quickly to my messages. Can’t complain about anything with the service he provided.
Would definitely use this company again
JESSICA
We have just booked a holiday with Bayfinch and a special mention must go to Jessica who has been amazing
Very courteous helpful and informative. Thank you so much jessica.
Holiday bookings
The advisor (Paul) was extremely helpful in searching for a holiday for us. He understood our requirements and matched the hotels and destinations accordingly.
Jessica has made the whole process go…
Jessica has made the whole process go smoothly and her customer service has been great!
Dylan was very helpful replying almost…
Dylan was very helpful replying almost immediately to any questions I had regarding a holiday. Top class 😊
I was looking at holidays in Japan
I was looking at holidays in Japan. I was shown a few great options. I couldn't have asked for better. Thanks a million Dylan. Looking forward to dealing with you again.
The speed of response and the detail…
The speed of response and the detail that was provided to help make an informed holiday choice was great.
Extremely helpful and followed up my enquiry in a timeous manner that was not pushy. Greatly appreciated
Dylan was outstanding
Dylan was outstanding. He helped me choose my holiday and took me through everything step by step. He was patient, friendly, and made the whole process easy to understand. His excellent customer service gave me confidence in my booking. Thank you, Dylan, for all your help!
Fabulous Customer Service
I would like to take a couple of minutes and Praise Bayfinch holidays for their excellent customer service. I’m currently looking for a holiday to Vietnam for 2028,
I would just like to Compliment the Advisor Natasha for her time and dedication in arranging a trip for myself and my husband, the Hotels and locations were outstanding I have been on trip advisor looking at all the Hotels Natasha Recommended and they all had Excellent Customer Reviews, I would in the future have no Hesitation in booking through Bayfinch Holidays for my next Vacation Thank You.
Greg was very helpful with long…
Greg was very helpful with our long list of questions and nothing was any trouble.
Which was very helpful.
We would have taken the holiday but car trouble have had to have that spare cash we had.
Very competent
Very competent
Greg was super helpful gave me some good prices and a great itinerary as a solo traveller for my holiday
I highly recommend and will use when my time is right to book
Iv just booked my 5th or 6th holiday…
Iv just booked my 5th or 6th holiday with bayfinch incredible team iv never had no problems they just take problems away 🫡🫡 wen it comes to booking holidays so look no further then bayfinch 10 out of 10 🤝🤝
Fabulous holiday
Well
Honestly I don't know where to start One word FABULOUS!
It was very well organised,throughout team so helpful 👏 Japan also South Korea are very safe place everything is manageable through mobile and spot on so reliable 😀
Only what we saw throughout our time was so hectic I would definitely go for longer next time because it's worse it
So much to see and experiences most quality ✨️ thanks team to make it happen 🙏
Gregg was very polite and gave me the…
Gregg was very polite and gave me the perfect holiday at a good price. Lots of information given very easy to look into each property and suggested activities
Excellent service from Mark
Mark was very knowledgeable and patient and answered all our questions. We are really pleased and looking forward to our holiday.
Very helpful and informative advice…
Very helpful and informative advice from Greg.
Many thanks
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