Bargain Car Rentals Australia Reviews 

55,664
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 11,467 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly friendly and professional staff for making the entire car rental process exceptionally smooth, fast, and completely straightforward. People also deeply appreciate the very competitive daily rates, great overall value, and the surprisingly wide selection of reliable vehicles available for their holidays. Some reviewers were not happy with the vehicle condition, mentioning unexpected mechanical problems, sluggish engine performance, or poorly cleaned interior surfaces. Consumers occasionally experienced frustrating delays with airport shuttle services or had to wait significantly longer than expected for desk assistance upon arrival.

What people talk about most

Service

People report positive experiences with service, highlighting the friendly staff and efficient vehicle... See more

Staff

Customers consistently note positive experiences with staff, describing them as friendly, helpful, and... See more

Product

Consumers find product experiences to be mixed, with many praising the clean condition, reasonable prices,... See more

Price

Reviewers mention positive feedback about price, highlighting reasonable and competitive daily rates. Many... See more

Quality

Users describe ambiguous interactions with quality, as experiences vary significantly. Many reviewers report... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beware of taking out an insurance package online. Don't.!! Wait till you're actually picking the car up. This experience ended up being the MOST EXPENSIVE car rental EVER in all my years of renting. I... See more

Rated 4 out of 5 stars

We had a good experience with the personnel at Darwin Airport pick up regarding picking up and dropping off the vehicle. We were concerned about a message that came up when we started the vehicle rela... See more

Rated 5 out of 5 stars

Bargain Car Rentals were fantastic to deal with from start to finish. The online booking process was quick and easy, and arranging the car hire was hassle-free. Pick-up from Gold Coast Airport wa... See more

Company replied

Rated 5 out of 5 stars

Easy online booking process, simple, stress free pick up & return. Good choice & variety of vehicles. Friendly staff @ pick up at airport. Reasonable & comparable daily rates. Easy to understand term... See more

Company replied


Company details

  1. Car Rental Agency

About Bargain Car Rentals Australia

Written by the company

New Cars, Bargain Prices!

You're only ever one #Bargain away! Start your next adventure with Bargain Car Rentals!

We're Bargain Car Rentals, an Australian-owned and operated company with locations all around the country. We specialise in local, interstate and international travel, and always have New Cars at Bargain Prices. We offer a large range of vehicles to suit any need, from small cars, large moving trucks, or 25 seater buses.

Contact info


4.3

Excellent

TrustScore 4.5 out of 5

56K reviews

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4.3

All reviews

(55,664)

10,698 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. The car was in good condition and clean

12 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so glad you found our staff helpful and were pleased with the condition of the car. Thank you for sharing your positive feedback with us!

Rated 4 out of 5 stars

Staff and people friendly and helped us…

Staff and people friendly and helped us out. The car, however, was a bit of a letdown. An MG with close to 100,000kms. Spongy brakes, soft transmission and a lot of dings and windscreen chips. Should have been gotten rid of earlier. Supposed to get a KIA Seltos (or similar!) The MG is not similar to a KIA. Much lower quality. It did the job though so I guess it was OK.

30 July 2026
Rated 1 out of 5 stars

Very Disappointing Customer Experience – Unfair Damage Claim and Rude Treatment

I was very disappointed with my experience when returning the car, as your staff blamed me for damage that was already there before my rental.
The staff were rude and dismissive, and even asked me to leave while I had my 8-month-old baby in my arms.
I found the way I was treated completely unacceptable and unprofessional.
The evidence I provided does not support the claim that I caused the damage.
After this experience, I will never use your company again or recommend it to others.

6 August 2026
Rated 5 out of 5 stars

A car rental like no other !

Excellent service from airport pick-up, check in, and return.
Car was immaculate.

6 August 2026
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Reply from Bargain Car Rentals Australia

We're so pleased to hear that your experience, from airport pick-up to check-in and return, was excellent, and that you found the car immaculate. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Whole transaction went smoothly from…

Whole transaction went smoothly from booking online to getting dropped back to the airport.

6 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear that your entire experience, from booking online to your airport drop-off, went smoothly! Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

Smooth customer experience

Smooth customer experience

6 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

Thanks so much for the kind words! We’ll happily share this with the team, they’ll love knowing they made your day a little easier.

Rated 5 out of 5 stars
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We truly appreciate you taking the time to share your positive experience. It's wonderful to hear that our team provided such helpful assistance.

Rated 5 out of 5 stars

Easy and hassle free

Easy, hassle free experience

11 August 2026
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Reply from Bargain Car Rentals Australia

We're so glad to hear that you had an easy and hassle-free experience with us. Your positive feedback is greatly appreciated!

Rated 5 out of 5 stars

So easy to deal with

So easy to deal with. My driver from the airport was so personable and lovely, and check-in was super quick.
The price was bang on, and the car was immaculate.
Will absolutely use these guys again.

12 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear you found dealing with us easy and that your driver was personable and lovely! It's wonderful that check-in was quick, the price was great, and the car was immaculate. We look forward to welcoming you back again!

Rated 5 out of 5 stars

Pricing good.

Pricing good.
Car was small but ran well.
Picked car up in Carins returned to Townsville.
One thing that would be useful is a Driver info sheet setting out key features of the car eg blinkers on Lhs of steering column ,how to disable speed warning,petrol unlocking lever etc

13 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're pleased to hear you found our pricing good and the car ran well for your journey. We appreciate your valuable feedback regarding a driver information sheet; it's a great suggestion for improving the customer experience.

Rated 5 out of 5 stars

We had an excellent experience with…

We had an excellent experience with Bargain Car Rentals, we had to extend our agreement several times and no time was this an issue for the team. We would always use Bargain Car Rentals. The car was reliable clean and perfect for our needs.

13 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so pleased to hear you had an excellent experience with us! It's wonderful that extending your agreement was never an issue and that you found our car reliable, clean, and perfect for your needs. We truly appreciate your loyalty.

Rated 5 out of 5 stars

Thanks for a great experience in the…

Thanks for a great experience in the Top End. Very friendly and confident staff.

13 August 2026
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Reply from Bargain Car Rentals Australia

We're so pleased to hear you had a great experience and found our staff friendly and confident. Thank you for your positive feedback!

Rated 4 out of 5 stars

The car was clean and previous minor…

The car was clean and previous minor damage was clearly recorded. Booking, picking up and returning were all quick and easy.
The negative was that when I telephoned shortly after pick up to report that I believed that I had left my hat in the pick up office, I was told that your office would enquire with the pick up office. I never had any reply which was disappointing.

30 July 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

Thank you for your feedback. We're glad to hear that the car was clean and that the booking, pickup, and return processes were quick and easy. We sincerely apologise that you did not receive a reply regarding your hat. Our staff usually only get in contact if the item is found, and we're sorry if that fact wasn't communicated properly.

Rated 5 out of 5 stars

The hiring process was so easy

The hiring process was so easy, not like other car hire company. And the consultant at Townsville airport was very helpful. Customer service on point. 👍🏾

12 August 2026
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Reply from Bargain Car Rentals Australia

We're so glad to hear that our hiring process was easy for you and that our consultant at Townsville Airport was very helpful! It's wonderful that you found our customer service to your liking.

Rated 5 out of 5 stars

Great service

Great service, easy pick up and drop off with no dramas...shuttle service available

6 August 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We're so glad you experienced great service and found the pick-up and drop-off process easy and drama-free. It's wonderful to know our shuttle service was helpful!

Rated 4 out of 5 stars

Staff were friendly and courteous and Car OKAY

Staff were friendly and courteous. The pickup from Coolangatta Gold Coast Airport was slow but not an issue for us as several flights arrived at the same or similar time. Driver was helpful. We had used Bargain Rentals before.
The car was okay, but the remote didn't work after 3 days of our rental, just used the key for the period from 25/7-6/8/26.
The Wipers needed changing.
The reversing camera was foggy and somewhat unclear.
Car ran well and was economical.
The vehicle has several scratches and markings which staff had identified and reported. At 71,000 km, not surprising.
Service from staff was good, and the process and price was very good. Did what we needed.

23 July 2026
Bargain Car Rentals Australia logo

Reply from Bargain Car Rentals Australia

We appreciate you sharing your recent rental experience with us. We are glad our staff provided friendly and courteous service, and that the pick-up, despite being slow due to multiple flight arrivals, was not a significant issue. It's also good to know the car ran well and was economical for your needs.

We have noted your feedback regarding the remote not working after a few days, the wipers needing replacement, and the foggy reversing camera. We are always looking for ways to improve our fleet and services, and your comments are invaluable in this process. We are pleased that the overall process and price met your expectations, and we look forward to serving you again.

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