AvantStay Reviews 2,213

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the facilities, highlighting their cleanliness, functionality, and the ample space provided. The locations are frequently described as perfect, offering beautiful views, convenient access to attractions, and a peaceful atmosphere. Many people appreciate the high quality of the accommodations, noting comfortable furnishings and thoughtful decorations. The staff is also commended for their excellent communication and responsiveness. However, some customers expressed dissatisfaction with certain aspects of the product. A few reviewers noted issues with the accuracy of bed configurations as advertised, while others found some furniture to be uncomfortable. There were also occasional mentions of minor cleanliness issues, such as dirty items or unkempt areas, and some experienced problems with amenities like dishwashers or hot water pressure.

What people talk about most

Facilities

People report positive experiences with facilities, highlighting the spacious and clean accommodations,... See more

Location

Reviewers highlight positive aspects of location, with many praising its convenience and proximity to... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the cleanliness of the... See more

Staff

Clients share positive opinions on staff, highlighting their exceptional responsiveness and communication.... See more

Product

Customers consistently note ambiguous experiences with the product. Many reviewers appreciated the... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

We had such a wonderful weekend staying at this ranch house with our family. The scenery was absolutely beautiful, with a fresh breeze that smelled amazing and peaceful sounds of birds chirping all ar... See more

Company replied

Rated 5 out of 5 stars

Sunset Hideaway is the perfect place to stay! We were immediately welcomed by a clean home stocked with everything you could need! There was plenty of space for everyone to feel more than comfortable.... See more

Company replied

Rated 5 out of 5 stars

First and foremost the place was very clean and put together. Each room had towels and extra blankets which was great it had everything you needed if you wanted to cook. Maybe the only thing that was... See more

Company replied

Rated 5 out of 5 stars

Avantstay is professional and extraordinary. First the communication was consistent and timely. We were provided all the information needed to enjoy the property. Made everything simple and stress... See more

Company replied


Company details

  1. Vacation Rental

About AvantStay

Written by the company

Create unforgettable experiences in spectacular spaces.

Book your next vacation now!

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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

The location was a 10

The location was a 10. We enjoyed the condo and the amenities. Well-equipped place with everything you need for your stay.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Truly wonderful experience

Truly wonderful experience - the surroundings are beautiful and the home is very serene. We were impressed by all the amenities, everything we needed was available for a comfortable and stress free stay.

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Peaceful and quiet.

From the beginning, the directions to the cabin were concise and helpful. The property is perfect for a couple or a single. Cute cabin in a quiet and peaceful setting. The other cabin on the property looks larger and could probably accommodate a larger group and has a ocean view. The little cabin has it's own little pond that supports bird life and little mammals, ie rabbits and squirrels. It was enjoyable to sit on the deck which has a propane fire pit, with a glass of wine and truly unwinding from our hectic lives. All of the amenities were in good working condition and I can't think of any negatives. The management company is also thorough with directions and other info. I will definitely book again in the future.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

The house was fantastic

The house was fantastic! It was well equipped the house instructions were very clear and thorough ! The staff was very responsive and all together it mar for a great vacation!

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Beach Still my Heart

Beach Still my Heart
Wonderful home, great location,super clean,great beds, was everything it was advertised to be. Had a wonderful week with large family. Great patio up stairs for kids to play safely and golf cart made it fun for trips to Seaside an Grayton. Also close to Blue Montain Beach access an Ice cream shop with dounuts coffee and ice cream it’s a must . Can’t wait to come back , best rental experience with Avataystay!!!

25 April 2026
Unprompted review
Rated 5 out of 5 stars

The house on 315 Oleander Street was a…

The house on 315 Oleander Street was a very nice little house that I enjoyed staying in. The decor was great. The beds were comfortable and I like the location. It’s walking distance to some very good restaurants in nighttime entertainment places.

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Great location nice place and excellent…

Great location nice place and excellent service

21 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thank you, Saul, for your kind words! We're so glad you enjoyed the great location and had a positive experience with both the property and our service. It was a pleasure hosting you, and we’d love to welcome you back anytime!

Rated 5 out of 5 stars

AvantStay Sets the Bar for Vacation Rentals

Check-in was seamless, and I loved the texting feature — it made communication so easy throughout our stay. The team checked in on us mid-stay to make sure everything was going well, and when a small issue came up, it was resolved quickly. Rapid response, great communication.
The house was exactly as described and we were well-stocked with everything we needed to hit the ground running. Nothing felt stingy — just one small suggestion: for week-long stays, two sets of bath towels and two sets of pool towels per bathroom would really elevate the experience and add that extra touch of luxury. It’s a minor detail, but it would make a meaningful difference.
Overall, a fantastic stay. A+ on communication, the app, and the text features. AvantStay will absolutely be my first stop when looking for rentals in the area again.

15 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thank you so much for your thoughtful review, Alex! We're thrilled to hear that your experience—from the seamless check-in to the ease of communication—made such a positive impression. It’s great to know our team was able to respond quickly and ensure everything stayed on track during your visit.

We also truly appreciate your feedback regarding additional towels for longer stays. That’s a helpful suggestion, and we’ll be sure to share it with our team as we continue to refine the guest experience.

It was a pleasure hosting you, and we’re honored to be your first choice for future stays in the area. We’d love to welcome you back anytime!

Rated 5 out of 5 stars

Very clean home with well-outfitted kitchen

Very clean home well stocked with mugs glasses plates bowls and good quality sauté pans which allowed us to cook for our team. Very responsive hosts. Thanks for having coffee and tea and dishwashing packets available. One of my very top Airbnb stays!

22 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thank you so much for the wonderful review, Ite! We're delighted to hear that you found the home very clean and the kitchen well-equipped for your needs—it’s great that you were able to comfortably cook for your team. We’re also glad the small touches like coffee, tea, and dishwashing supplies made a difference.

It was a pleasure hosting you, and we truly appreciate you considering this one of your top Airbnb stays. We’d love to welcome you back anytime!

Rated 5 out of 5 stars

Great place!

The process was easy! The unit was clean and well stocked! The view was spectacular! The unit was large and the beds were comfortable! It is in a quiet location away from the crowds which appealed to us. Overall, we had a great stay!

22 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thank you, Cindy, for your wonderful review! We're so glad to hear that you enjoyed the easy process, the cleanliness and comfort of the unit, and those spectacular views. It’s great that the peaceful location added to your experience as well.

We truly appreciate you staying with us and would love to welcome you back for another great stay!

Rated 2 out of 5 stars

Avantstay never sent a "field rep" to…

Avantstay never sent a "field rep" to fix our communication problems. No TV availability. No internet availability. A "backup" internet sign in the unit with a Spectrum wifi connect that produced message "connected, no internet". We had requested and we're shown property was 1st floor with poolside view. It was 2nd floor in adjacent building. We think price adjustment is necessary.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Pictures didn't do the place Justice

First and foremost the place was very clean and put together. Each room had towels and extra blankets which was great it had everything you needed if you wanted to cook. Maybe the only thing that was missing was an air fryer but that is not necessary. The pictures did represent the property so we did appreciate that and the ease of getting in and checking out was a extra bonus

20 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thank you so much for your thoughtful review, Kurt!

We’re really glad to hear the home was clean, well put together, and fully stocked with the essentials you needed for a comfortable stay. It’s great that the towels, extra blankets, and cooking supplies all helped make things easier for you.

We also appreciate your note about the air fryer—while not standard, feedback like yours is helpful as we continue to look for ways to improve the guest experience.

It’s wonderful to hear that check-in and check-out were smooth as well, and we’d be happy to host you again anytime!

Rated 5 out of 5 stars

The.house was absolutely beautiful

The.house was absolutely beautiful. Love that every bedroom had its own bathroom. Would stay again

17 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thank you so much for your kind review, Suanne!

We’re delighted to hear you found the home absolutely beautiful and that you enjoyed the convenience of each bedroom having its own bathroom—it's definitely a guest favorite.

We truly appreciate your feedback and would love to host you again anytime!

Rated 4 out of 5 stars

Great Apartment

Location is perfect. Even though we were right in the middle of everything, you didn’t hear all the noise. I loved not having a window in the bedroom, I slept so good being in the dark. I didn’t like that the ironing board was broke. I had to iron our clothes on the floor. It would have been great to have more towels. I take 2 showers a day and I had to re-use a wet dry towel. There was only 1 towel per person.

17 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thank you for sharing your feedback, Nicole. We’re so glad you enjoyed the central location and that the apartment still felt peaceful and quiet—getting a great night’s sleep makes all the difference! We appreciate you pointing out the issues with the ironing board and towel availability. That’s definitely not the experience we want for our guests, and we’ll make sure the ironing board is repaired or replaced right away. We’ll also review our towel setup to better accommodate guests who may need extras during their stay. Thank you again for your helpful comments—we truly value them and hope to host you again for an even more comfortable visit next time.

Rated 4 out of 5 stars

The house was enough room for my family…

The house was enough room for my family very clean but we had a water leak from the upstairs bathroom water was coming down on to the kitchen counter we could not use that bathroom and we had bad WiFi tv outside did not work and limited access in the house we were too far from our home we had to stay and make the best of it

17 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thank you for taking the time to share your experience. I’m glad the home had enough space for your family and that it was clean upon arrival.

I’m very sorry for the challenges you encountered during your stay. The water leak from the upstairs bathroom, along with the WiFi issues and the outdoor TV not working, is certainly not acceptable and would have made your stay less comfortable. We understand how frustrating it must have been to lose access to part of the home and still have to make the best of the situation.

Please know that we are addressing these concerns with our team to ensure repairs and improvements are made promptly. Your feedback is incredibly helpful in allowing us to improve the experience for future guests.

We truly appreciate you staying with us and for sharing your honest feedback.

Rated 3 out of 5 stars

April 17

The place was very nice but I gave it a 3 star because the dishwasher was not working and we found a pair women's dirty panties in the bathroom. They did offer to remove them and disinfect the area but we had already taken c/o it.

17 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

We appreciate you sharing your feedback, Veronica. We’re glad to hear you found the home nice, though we’re very sorry for the issues you encountered. This is certainly not the standard we aim to provide. Our team did offer to send assistance right away to address the situation, and we appreciate your understanding at the time. Your feedback has been shared with our housekeeping and maintenance teams to reinforce inspection procedures and prevent similar oversights in the future. We hope to have the opportunity to provide a smoother experience on your next stay.

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