AvantStay Reviews 2,216

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the facilities, highlighting their cleanliness, functionality, and the ample space provided. The locations are frequently described as perfect, offering beautiful views, convenient access to attractions, and a peaceful atmosphere. Many people appreciate the high quality of the accommodations, noting comfortable furnishings and thoughtful decorations. The staff is also commended for their excellent communication and responsiveness. However, some customers expressed dissatisfaction with certain aspects of the product. A few reviewers noted issues with the accuracy of bed configurations as advertised, while others found some furniture to be uncomfortable. There were also occasional mentions of minor cleanliness issues, such as dirty items or unkempt areas, and some experienced problems with amenities like dishwashers or hot water pressure.

What people talk about most

Facilities

People report positive experiences with facilities, highlighting the spacious and clean accommodations,... See more

Location

Reviewers highlight positive aspects of location, with many praising its convenience and proximity to... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the cleanliness of the... See more

Staff

Clients share positive opinions on staff, highlighting their exceptional responsiveness and communication.... See more

Product

Customers consistently note ambiguous experiences with the product. Many reviewers appreciated the... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

We had such a wonderful weekend staying at this ranch house with our family. The scenery was absolutely beautiful, with a fresh breeze that smelled amazing and peaceful sounds of birds chirping all ar... See more

Company replied

Rated 5 out of 5 stars

Sunset Hideaway is the perfect place to stay! We were immediately welcomed by a clean home stocked with everything you could need! There was plenty of space for everyone to feel more than comfortable.... See more

Company replied

Rated 5 out of 5 stars

First and foremost the place was very clean and put together. Each room had towels and extra blankets which was great it had everything you needed if you wanted to cook. Maybe the only thing that was... See more

Company replied

Rated 5 out of 5 stars

Avantstay is professional and extraordinary. First the communication was consistent and timely. We were provided all the information needed to enjoy the property. Made everything simple and stress... See more

Company replied


Company details

  1. Vacation Rental

About AvantStay

Written by the company

Create unforgettable experiences in spectacular spaces.

Book your next vacation now!

Browse Our Homes

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

House was beautiful and well equipped…

House was beautiful and well equipped with everything needed for a great family getaway. I would definitely rebook this location

10 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thank you for your wonderful review, Ariel! We’re so glad to hear you found the home beautiful and well-equipped for your family getaway. It’s great to know everything you needed was right at your fingertips.

We truly appreciate your kind words and would love to host you again anytime!

Rated 5 out of 5 stars

When First arriving

When First arriving, we noticed how clean and well kept the house was. We love the location with easy access to restaurants and the beach. We did have an issue with the one bathroom glass door we texted and got a response, but no one came to fix the issue. We look forward to booking this property again next year.

4 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thank you for sharing your experience, Joshua! We’re so glad to hear you found the home clean, well-kept, and in a great location with easy access to restaurants and the beach. It’s wonderful that you enjoyed your stay overall and are considering returning next year—that truly means a lot.

That said, we’re really sorry to hear about the issue with the bathroom glass door and that it wasn’t resolved during your stay despite your outreach. We appreciate you bringing this to our attention, and we’ll make sure it’s reviewed so we can improve our response and follow-through moving forward.

We’d love the opportunity to host you again and provide an even smoother experience next time!

Rated 5 out of 5 stars

Helpful, Reliable

Extremely helpful. I love that they will text and if you need to call there is literally no wait time and you talk to an actual human. Step by step from check in to check out for the most part. We arrived early and they were able to let us check in earlier with no extra fee. Only thing that would of been a little more helpful is how to get the wrist bands required for check in, the parking pass information, and how to get the luggage carts. The front desk wasnt so pleasant, so the agency was the go to for help.

6 April 2026
Unprompted review
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Reply from AvantStay

Thank you so much for your feedback, Kimberly! We’re really glad you found our team helpful, responsive, and easy to reach, and that early check-in worked out smoothly for you.

We also appreciate your notes about the arrival details and front desk experience—this is helpful and will be shared so we can improve the guest experience moving forward.

We’d love to host you again!

Rated 5 out of 5 stars

They made everything so easy

They made everything so easy. The app works great. Communication was wonderful. And our place was lovely.

11 April 2026
Unprompted review
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Reply from AvantStay

Thank you so much for your kind review, David! We’re thrilled to hear everything felt easy and seamless, and that you enjoyed the app, communication, and your lovely stay.

We truly appreciate you choosing us and would love to host you again anytime!

Rated 5 out of 5 stars

Easy check and beautiful house

Easy check in. Prompt response to a question. House was very clean and as described

6 April 2026
Unprompted review
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Reply from AvantStay

Thank you so much for your kind review, Ann! We’re glad to hear check-in was easy, communication was prompt, and that the home was clean and exactly as described.

We truly appreciate you staying with us and would love to host you again anytime!

Rated 5 out of 5 stars

The location and views were amazing

The location and views were amazing! No issues. Great kitchen, beds, etc.

11 April 2026
Unprompted review
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Reply from AvantStay

Thank you so much for your kind review, Andrew! We’re thrilled to hear you enjoyed the amazing location and views, and that everything from the kitchen to the beds met your expectations.

We truly appreciate you staying with us and would love to host you again anytime!

Rated 5 out of 5 stars

We had a great experience

We had a great experience. Communication was excellent. Everything was as described and clearly spelled out for us. It made this time away, restful and enjoyable for my wife and I. I 10 out of 10 recommend

11 April 2026
Unprompted review
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Reply from AvantStay

Thank you so much for your kind review, Bill! We’re really happy to hear that communication was excellent and that everything was clearly explained and matched your expectations. It’s wonderful to know your getaway was restful and enjoyable for you and your wife.

We truly appreciate your recommendation and would love to host you again anytime!

Rated 5 out of 5 stars

Beautiful and well kept home

Beautiful interior and well kept home. It had all the furnishings we needed and the host was very responsive. We would definitely stay here again

10 April 2026
Unprompted review
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Reply from AvantStay

Thank you so much for your kind review, Chris! We’re delighted to hear you enjoyed the beautiful, well-kept home and found everything you needed for a comfortable stay. It’s also great to know our responsiveness made a positive difference in your experience.

We truly appreciate you staying with us and would love to host you again anytime!

Rated 5 out of 5 stars

AvantStay was easy to work with

AvantStay was easy to work with, no unexpected surprises and they offered great communication. Our rental was as described and expected. We had a great trip and would work with them again!

4 April 2026
Unprompted review
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Reply from AvantStay

Thank you so much for your wonderful review, Tiffany! We’re so glad to hear that everything went smoothly, communication was great, and the home matched your expectations. It’s always our goal to make the experience easy and stress-free, so it means a lot to hear that reflected in your stay.

We truly appreciate your kind words and would love to host you again anytime!

Rated 5 out of 5 stars

The unit was equipped well and exactly…

The unit was equipped well and exactly as presented. We had a plumbing issue and it was resolved the next day. I will be using this unit and service in the future!
Excellent

11 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thank you so much for your kind review, Sherra! We’re glad to hear the unit was exactly as expected and well-equipped for your stay. We’re also happy our team was able to quickly resolve the plumbing issue for you—thank you for your patience.

We truly appreciate your support and look forward to hosting you again in the future!

Rated 5 out of 5 stars

House was maintained beautifully and we…

House was maintained beautifully and we had a wonderful time! :)

11 April 2026
Unprompted review
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Reply from AvantStay

Thank you so much for your kind review, Wendy! We’re really happy to hear the home was beautifully maintained and that you had such a wonderful time.

We truly appreciate you staying with us and would love to host you again anytime!

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. The location, the apartment, the parking. I can recommend it to anyone. Thanks

10 April 2026
Unprompted review
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Reply from AvantStay

Thank you so much for your wonderful review, Robert! We’re thrilled to hear everything was perfect—from the location and apartment to the parking. It means a lot to know you’d recommend us, and we truly appreciate your kind words.

We’d love to host you again anytime!

Rated 5 out of 5 stars

It’s a good place

It’s a good place. We enjoyed a lot.

8 April 2026
Unprompted review
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Reply from AvantStay

Thank you so much for your kind review, Arafeen! We’re really happy to hear you enjoyed your stay and had a great time.

We’d love to host you again anytime!

Rated 5 out of 5 stars

Great location and value for a family trip!

Great location, comfortable accomodations, quick support when needed, and easy check-in and check-out!

8 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thank you so much for your kind review, Tom! We’re really glad to hear you enjoyed the great location, comfortable accommodations, and smooth check-in and check-out process. It’s also wonderful to know our team was able to support you quickly when needed.

We truly appreciate you staying with us and would love to host you and your family again!

Rated 5 out of 5 stars

Place was fantastic for the four adults…

Place was fantastic for the four adults in our group. Clean, cold air, great kitchen space, comfy beds, and great shower water pressure in our place at Costa Del Ray. Washer and dryer was nice to have in the room also. The dryer kept shutting off and wouldn't stay running. I let the owners know. Pretty sure the vent hose that goes outside needs to be cleaned out. But rather than that, place is great.

10 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thank you so much for your thoughtful review, Jenny! We’re really glad to hear the home was a great fit for your group and that you enjoyed the clean space, comfortable beds, strong showers, and convenient in-unit washer and dryer at Costa Del Ray.

We also appreciate you letting us know about the dryer issue and sharing that helpful detail—it’s been noted and will be looked into.

We’re so happy you enjoyed your stay overall and would love to host you again anytime!

Rated 5 out of 5 stars

Beautiful home

Beautiful home! Great experience. Had a wonderful time with our family on the lake. Just pack your clothes and bring your food.

3 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thank you so much for your lovely review, L. Jackson! We’re so glad you and your family had a wonderful time at the lake and enjoyed the beautiful home. It’s great to hear everything was easy and that you were able to simply relax and enjoy your stay.

We truly appreciate your kind words and would love to host you again anytime!

Rated 5 out of 5 stars

House and grounds were fantastic!!!

House and grounds were fantastic. Communication with host was excellent. This property on Lake Norman was "all that". VERY pleased. Would rent again. Thanks!

10 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thank you so much for your fantastic review, Michael! We’re thrilled to hear you enjoyed the home, the grounds, and your time on Lake Norman. It’s especially great to know communication was excellent and that the property truly lived up to expectations.

We really appreciate your kind words and would love to host you again anytime!

Rated 5 out of 5 stars

Icing on the Cake

The home owner and local management were very helpful when needed which wasn’t much more than answering my questions. Most likely we didn’t need much contact because they had everything we needed in the house as well as the house being well kept. The pool, hot tub and gym surrounded by the beautiful mountains made for great moments during our trip. Oahu was very beautiful and having a great place to stay was icing on the cake.

4 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thank you so much for your thoughtful review, Ken! We’re delighted to hear you had such a great stay and enjoyed the pool, hot tub, gym, and those beautiful mountain views. It’s wonderful to know the home had everything you needed and that communication was smooth and helpful when needed.

We’re so glad your time in Oahu was special, and we’d love to welcome you back anytime!

Rated 5 out of 5 stars

Very nice house and had a great time

Very nice house and had a great time. Nice size pool and everyone had there own space. Close to everything, shopping and things to do. Very clean, wish they would have had like corn hole game for adults to do at the house. Would go there again.

1 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Hi Linda, thank you so much for your kind review! We’re thrilled you enjoyed the house, pool, and location. We appreciate the suggestion about adding a cornhole set — great idea, and we’ll look into adding one for future guests. We’d love to host you again!

Rated 5 out of 5 stars

A Wonderful Stay

The place was beautiful, scenic and peaceful. The guest house was clean, comfortable and very well outfitted. I am so happy I stayed here.

2 April 2026
Unprompted review
AvantStay logo

Reply from AvantStay

Thanks, Jim! We’re so happy you enjoyed the beautiful, tranquil setting and found the guest house comfortable and well appointed. You’re always welcome back.

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