Autoscratch Reviews 1,578

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional skill in repairing vehicle damage. Many people highlight the convenience of the service, as technicians arrive on time and perform repairs at the customer's location, saving them a trip to a body shop. The quality of the work is frequently described as outstanding, with cars looking brand new and scratches becoming completely invisible, often exceeding expectations. Reviewers also appreciate the fair and reasonable pricing, which is often more affordable than alternative options. However, some people mentioned an instance where a technician suggested an unconventional repair method for a deep scuff, which raised concerns about the quality of the proposed solution and the overall professionalism.

What people talk about most

Service

Customers consistently note positive experiences with service, often highlighting the professionalism,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Quality

Users consistently express high satisfaction with the quality of work, often stating that repairs make their... See more

Price

Consumers find price to be positive, with many reviewers noting that quotes were cheaper than anticipated and... See more

Product

People report positive experiences with product, with many customers expressing delight that their items look... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After an initial hiccup on a previous visit by someone else, Craig drove a lot of miles to come and fix my car, he arrived on time as promised and gave me the faith that my car would be restored back... See more

Rated 5 out of 5 stars

Craig came this morning to repair my car after being involved in tiny accident, wing was scratched, he arrived on time and set to work, he did an excellent job, couldn't tell anything had happened... See more

Rated 5 out of 5 stars

I had my car repaired today by Terry. Extremely professional and very polite. He has done an amazing job on my Mercedes rear bumper scuff. I have always been apprehensive about allowing anyone to c... See more

Rated 5 out of 5 stars

We had Tom visit us this afternoon for an underneath scrape on our car. He was very polite, turned up exactly on time, gave an estimate on how long the job would take and gave clear instructions on w... See more


5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

My car looks brand new

My car looks brand new! I can’t thank Craig and Terry enough for their hard work. I would definitely recommend this company.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Craig was brilliant :)

After an initial hiccup on a previous visit by someone else, Craig drove a lot of miles to come and fix my car, he arrived on time as promised and gave me the faith that my car would be restored back to her old self and he did exactly that. He was very personable and I could tell he is very skilled at his job and put a lot of care into it. Thanks again Craig :)

5 June 2026
Unprompted review
Rated 5 out of 5 stars

I had Craig out back in April to fix up…

I had Craig out back in April to fix up my old car before it was due to be returned and I can’t thank him enough!!! I had a really deep scratch on the side of my car and also a really bad one underneath the front bumper which after he had fixed the car literally looked brand new.
I originally only booked in for the two scratches on the car but a few days after booking in had noticed a few more minor scratches I was worried over with the car going back to which Craig also agreed to fix for me!
I honestly can’t recommend him enough service right to your doorstep and left with my 4 year old car looking brand new!
A few of my neighbours had even noticed how good the work was and had reached out to me for his contact details.
Thank you so much again !

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Craig is brilliant

Craig is brilliant. A completely knowledgeable chap who achieves the best results. Unfortunately I’m prone to scratches so I’ll be back without hesitation. Cheers to you and your family.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great job. No hassle.

Craig did a great job on our cars, including repairs to scuffs that we hadn’t even noticed ourselves. Apart from the repair work, he was friendly, easy to deal with and respectful to ours and our neighbours’ properties.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Work

Absolutely amazing service from Craig today. Three panels (some with relatively deep scratches) all repaired to a high standard. Even with bad weather Craig did a spot on job. Great customer service, arriving when he said and getting the job done within hours. Reasonably priced too! Thanks so much Craig.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased with end results!

Booked Autoscratch to repair two separate scuffs on my car (one from a HGV colliding alongside my rear bumper and one from scuffing the front bumper on a post. Craig arrived as planned and on time and got straight to work. All he needed was a power supply and half a bucket of hot water and I was able to just leave him to it. 1.5 hours later and you’d never know the damage was there to begin with! I’d highly recommend AutoScratch. I got a few quotes from local repairers and AutoScratch were by far the cheapest. Thanks Craig

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Great job

Craig is such a nice guy. And the work carried out is spot on. It's a really smooth finish and a perfect colour match. Thank you.

22 April 2026
Unprompted review

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