Autoscratch Reviews 

1,605
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the efficiency and professionalism from start to finish. The staff are frequently described as friendly, polite, and knowledgeable, often going above and beyond expectations. Many reviewers are impressed with the high quality of the repairs, noting that their cars look brand new and the damage is completely invisible. People appreciate the convenience of the service, with technicians arriving on time and completing work at their homes or workplaces. The pricing is consistently mentioned as fair, reasonable, and competitive, often being cheaper than anticipated for the quality of the product.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the excellent and efficient work... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Quality

Consumers find quality to be positive, with many reviewers describing the repairs as excellent and of a high... See more

Product

Users describe positive interactions with the product, consistently reporting that their cars look like new... See more

Price

People report positive experiences with price, consistently finding them fair, reasonable, and competitive.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had Tom visit us this afternoon for an underneath scrape on our car. He was very polite, turned up exactly on time, gave an estimate on how long the job would take and gave clear instructions on w... See more

Rated 5 out of 5 stars

Craig in Liverpool was fantastic with repainting my little Fiesta. After a stressful weekend competed by a beautiful scratch all over the left passenger side and above the tyre (worth of being dis... See more

Rated 5 out of 5 stars

Craig arrived on time and made eveyrhing possible in terms of the small space outside our home to ensure he was going to get the job done. The job itself is fantastic due to a difficult colour match... See more

Rated 5 out of 5 stars

Great service from start to finish. Craig arrived on time. Friendly, efficient, and professional. Perfect job. All scratches are done and gone. Looks like new again. A very good and fair price, job... See more


5.0

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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5.0

All reviews

(1,605)

176 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely spot on

Absolutely superb work carried out on my Toyota Yaris by Craig, on time and at a good price. The colour match on the damaged front panel was spot on. I would highly recommend auto scratch to anyone.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Work by Craig

I scratched my car and contacted AutoScratch after reading positive reviews. I knew this was the service I wanted to use. After sending photos of the damage, I received a quote straight away and was able to secure a time slot that suited me.

Craig came out this morning and did a fantastic job. My car looks brand new again, just as it should. He even buffed out a few marks on the other side of the vehicle, which was a nice extra touch.

The price was very reasonable, and I couldn't fault the service in any way. Craig was friendly, professional, and respectful throughout.

I would highly recommend AutoScratch and will definitely use their services again in the future.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Came on Monday even though I only contacted them that weekend. Prompt service. Car repairer was polite and did a really good job. Also, cheapest quote by far.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Great job

Craig arrived on time, did a great job and even helped buff out a few marks on my bumper. Prices were very reasonable and quick to reply via whatsapp. 5/5. Would recommend and use services again

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service and repair

Excellent Service and repair

Craig contacted me to ask if ok he arrived early did a excellent repair on our Mercedes looked like new would recommend Autoscratch and Craig for the service they provided and very competitively priced repair

8 June 2026
Unprompted review
Rated 4 out of 5 stars

My car looks brand new

My car looks brand new! I can’t thank Craig and Terry enough for their hard work. I would definitely recommend this company.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Craig was brilliant :)

After an initial hiccup on a previous visit by someone else, Craig drove a lot of miles to come and fix my car, he arrived on time as promised and gave me the faith that my car would be restored back to her old self and he did exactly that. He was very personable and I could tell he is very skilled at his job and put a lot of care into it. Thanks again Craig :)

5 June 2026
Unprompted review
Rated 5 out of 5 stars

I had Craig out back in April to fix up…

I had Craig out back in April to fix up my old car before it was due to be returned and I can’t thank him enough!!! I had a really deep scratch on the side of my car and also a really bad one underneath the front bumper which after he had fixed the car literally looked brand new.
I originally only booked in for the two scratches on the car but a few days after booking in had noticed a few more minor scratches I was worried over with the car going back to which Craig also agreed to fix for me!
I honestly can’t recommend him enough service right to your doorstep and left with my 4 year old car looking brand new!
A few of my neighbours had even noticed how good the work was and had reached out to me for his contact details.
Thank you so much again !

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Craig is brilliant

Craig is brilliant. A completely knowledgeable chap who achieves the best results. Unfortunately I’m prone to scratches so I’ll be back without hesitation. Cheers to you and your family.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Great job. No hassle.

Craig did a great job on our cars, including repairs to scuffs that we hadn’t even noticed ourselves. Apart from the repair work, he was friendly, easy to deal with and respectful to ours and our neighbours’ properties.

15 May 2026
Unprompted review

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