Auto Reisen 🚗 Reviews 13,099

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the quality of the vehicles. Many highlight the helpful and friendly staff, along with the ease of the pick-up and drop-off processes. People appreciate the transparency, noting the absence of hidden fees and the inclusion of full insurance at affordable rates. However, some customers also noted occasional issues, such as a car having a slightly smaller trunk than desired or a minor problem with tire pressure. A few people mentioned isolated incidents with staff, describing them as lazy or unfriendly, or experiencing delays with paperwork and key collection.

What people talk about most

Service

Reviewers consistently express satisfaction with the service. Customers frequently highlight the fast,... See more

Price

People report positive experiences with price, consistently finding them competitive and attractive.... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Product

Customers consistently note positive experiences with the product. Reviewers frequently praise the... See more

Quality

Clients share positive opinions on quality, consistently praising the good condition of the cars, which are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall, 5*, however, pay a little attention to the air pressure in your tyres. The front tyre was a little low. But I was still able to drive for a week. I apologise, I have no experience with car ma... See more

Rated 5 out of 5 stars

Fast and efficient service, vehicles are well equipped and the type required. Prices very competitive. A relative who also hired with them at the same time as me, had a flat battery problem and the ca... See more

Rated 5 out of 5 stars

Use Autoreisen every time we travel to Lanzarote and can honestly say we never have any issues. Great customer service excellent prices and good quality cars. I had to cancel and rebook after the airl... See more

Rated 5 out of 5 stars

Top Service! You know a company's worth when you have a problem and they solve it, which they did! My husband got severe back problems, couldn't drive anymore and they swiftly helped us with ao the... See more


Company details

  1. Car Rental Agency

Information provided by various external sources

LOS EMAIL DE RESERVAS: reservas@autoreisen.es bookings@autoreisen.es buchungs@autoreisen.es


Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

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Rated 5 out of 5 stars

It was easy to book a car, no hidden costs

It was easy to book a car, the price was reasonable (no hidden costs), and the pickup was quick (I received a different, similar model, but unfortunately, it had a slightly smaller trunk, which was important for me with four suitcases). The return of the car was quick and hassle-free. I will definitely use them again.

21 April 2026
Rated 5 out of 5 stars

Great service

Great service, quality cars and very competitive pricing . My entire family use you guys when visiting Tenerife. Tip level all round

22 March 2026
Rated 1 out of 5 stars

Not very nice

Try to rent a car from Tenerife south Airport between 25th April and 1st May. First email, no seat arena available. Another booking for seat ibiza next day. Second email, no cars available. I think they should tell me on the first email, no cars available. Spent my time for nothing....

22 April 2026
Unprompted review
Rated 5 out of 5 stars

We use Autoreisen 3times a year and…

We use Autoreisen 3times a year and they are an excellent car rental company. We had a Dacia again this time, it was clean in tip top condition and really good to drive. We highly recommend Autoreisen and will continue to use them.
I.G.

20 April 2026
Rated 5 out of 5 stars

Highly Recommend

By far the easiest transaction in renting a car i have experienced, from collecting the car at Lanzarote airport, no queueing, helpful staff and got the car in a timely fashion after a 4 hour flight. Car was very nice and clean. Also seamless returning the car, easy drop off of car and continue on my journey. Would highly recommend

16 April 2026
Rated 5 out of 5 stars

Great car rental, great service.

Easy, well priced economical rental cars.
A duff battery at 1am put a stop to my travels and there's nobody answering calls at that time in the morning.
Midday the same day a duff battery had been diagnosed and my car replaced. Thanks Pedro.

18 April 2026
Unprompted review

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