Auto Lines Australia Reviews 

196
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers had a great experience with this company. Many customers frequently praise the quick delivery and efficient service provided. People are generally satisfied with their purchases, noting that products are good, well-built, and function as expected. The overall experience, including ease of transaction and product variety, leads many to recommend the company. However, some customers also noted significant issues with delivery, including delays, items not arriving, or poor tracking information. A few other people also felt that some products arrived pre-registered to another user, were incomplete, or had compatibility problems requiring additional parts.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with some reviewers praising the quality and... See more

Delivery service

Customers had ambiguous experiences with delivery service, with many reviewers praising the quick delivery... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more

Rated 4 out of 5 stars

The process was quick and easy. Delivery times were met. Was a very positive experience.

Rated 5 out of 5 stars

Comes I great condition visiblely, I haven't used it so I can't say if it is working 100 percent, but overall delivery and appearance it looks great and seems to be functioning well


Company details

  1. Auto Electrical Service

Written by the company

"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided


Contact info

3.9

Great

TrustScore 4 out of 5

196 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.9

All reviews

(196)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scanner for Mercedes.

Website showed many in stock. Truth was none in stock. 5-7 day delay, so Express post was a waste of time.
Offered another brand and discount the express post. Website still showed many in stock.

11 September 2025
Rated 3 out of 5 stars

Item turned up

Item turned up, was as expected. Was starting to stress hard very limited communication and the recent reviews, but I got it!. Would recommend communicating with customers much quicker and maybe fix your phone.

25 July 2025
Rated 5 out of 5 stars

Prompt Delivery

Prompt Delivery
Well it arrived promptly and appears to be easy to use and so far all functions I need are there so it’s a thumbs up for me

21 July 2025
Rated 2 out of 5 stars

I went to the trouble of giving them…

I went to the trouble of giving them all to info on my vehicle and they said that this FoxWell NT710 was the one I needed and they said it would read it no problem, I received it and followed all the setup procedures outlined on the manual Register, create the account, update and chose my first free vehicle but it still did not read my vehicle so upon checking I found that it only had the protocols for 2011, 2012,2014 and 2015 Nissan files, My vehicle is a 2004 Nissan Patrol ZD30DDTi GU y61 3.0 Ltr wagon and they had all this info, to there credit I have logged a compliant and there are looking into it so the issue is as of yet not resolved, they and I have sent this problem to FoxWell to find out what is going on and come up with a fix for it or I will request a refund of my money and send me an RA. If possible I will up this review to give you guys the out come, also it stated Life Time Fee updates that's a load of rubbish if you want it to read a vehicle you have to pay for that file first and download it and that goes for every vehicle that you want to use it on

3 July 2025

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