runautoparts.com.au Reviews 56

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often highlighting that they receive genuine OEM parts. Many appreciate the competitive and reasonable pricing, finding good value compared to other vendors. The delivery service is frequently commended for being fast, quick, and prompt, with items arriving on time and as described. However, some customers were dissatisfied with their order experience, citing issues with receiving incorrect or faulty parts despite providing VIN details. These individuals expressed frustration with the return process and the lack of VIN referencing for guaranteed fitment, leading to inconvenience and delays.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers praise the range of products, easy ordering,... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the fast and... See more

Price

Clients share positive opinions on price. Many customers appreciate the good and reasonable pricing, often... See more

Order

Consumers find the ordering process to be ambiguous. Many reviewers praise the ease of ordering, good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mann Fuel filter and Bosch fuel pressure sensor. Both OEM parts were identical to the originals they replaced on a 2013 Volvo XC90. Car is running silky smooth with improved power and fuel economy.... See more

Rated 5 out of 5 stars

Quality brand name parts at a reasonable price. So many online stores these days are cheap no name parts with rubbish reliability. Run has the good gear at a good price.

Rated 5 out of 5 stars

Great as always, Always get my filters and other items for my E34 here! Fast shipping and always the correct parts. My number 1 shop for all my classic BMW parts 👍

Rated 5 out of 5 stars

I’ve been shopping at RunAutoParts for some time now. They stock high-quality and OEM parts with competetive pricing and offer fast delivery.


4.3

Excellent

TrustScore 4.5 out of 5

56 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Mann Fuel filter and Bosch fuel…

Mann Fuel filter and Bosch fuel pressure sensor. Both OEM parts were identical to the originals they replaced on a 2013 Volvo XC90.
Car is running silky smooth with improved power and fuel economy. What's not to love!

19 April 2026
Unprompted review
Rated 1 out of 5 stars

The Team are unprofessional I have…

The Team are unprofessional I have already lodged a complaint with Fair Trading regarding this matter and dispute with my bank. Which I would like to add Christine from the Run Auto Parts clearly cant read emails there is a HUGE LACK OF COMMUNICATION AND UNDERSTANDING..!!!!!!!! She only knows how to escalate a situation instead of de-escalating the situation. She is is infuriating to deal with she shouldn't be in customer service if she can assist. ESPECIALLY when I addressed the issue immediately when I received the product. And there is no excuse for the delayed response !!!!!! They don't even have a contact number and they are delayed with the email responses absolutely appalling..!! For customers looking to purchase please be aware even providing your VIN number its not a guarantee it will fit and the process of return is difficult. Im still on the prepaid postage label / QR code which Christine never provided delaying my refund to be issued for this incorrect and faulty product!!!!!!!!!!!!!!!! Explained everything to her multiple times she kept going back forth and continues to disregard what ive requested for the return to be completed. Showed post office the email from Christine they mentioned there is no pre-paid billing postage I would have to pay for it. All I have to say what an incompetent business!!!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Great parts

Great parts, great service, easy to get what you need for your model of car.

13 March 2026
Unprompted review
Rated 4 out of 5 stars

Online shopping

There website should tell you available stock before purchase. Customer service was great with compensation for delivery times not met. The parts ordered were correct. Will use these guys again.

28 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered brake pads which run auto parts…

Ordered brake pads which run auto parts advised where correct for my car, they arrived and where the wrong ones, super slow to respond and made the return process harder than it needs to be, then made excuses why it wasn’t refunded sighting hasn’t been processed yet months later still waiting I won’t be buying from this company again. Very poor all round experience AVOID

1 October 2025
Unprompted review

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