Autohero Italia Reviews 11,343

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Love the information that is gennaio on the car, how many owners, if in accident, warranty. Only things i have good credit but since I just moved to europe from USA autohere uses only 1 bank for finan... See more

Rated 5 out of 5 stars

My experience with AUTOHERO as a foreigner has been absolutely satisfactory. From the moment I first contacted them, they were very receptive and willing to help me with the calls and necessary docume... See more

Rated 5 out of 5 stars

Autohero is reliable,trusted. I must say I am highly satisfied with the car I bought.The car came in perfect shape as seen/shown on their website and even when a mechanical fault was discovered afte... See more

Rated 5 out of 5 stars

Autohero's service is great, the Autohero staff is very helpfull and take their time to help you with whatever questions you have about the car, the ways of working or the administration. The informat... See more

Company details

  1. Car Dealer

About Autohero Italia

Written by the company

Autohero - Comprare auto: Finalmente facile

Su Autohero puoi ordinare la tua auto mentre sei comodamente seduto sul divano. Scegli tra la nostra ampia selezione di auto di tutte le marche e modelli. Ogni auto viene ispezionata, ricondizionata e ha una garanzia di 1 anno. Hai trovato l'auto dei tuoi sogni? Ti consegneremo l'auto e, grazie alla garanzia di rimborso di 21 giorni, avrai tutto il tempo per capire come funziona e se risponde alle tue esigenze.

Questo può essere l'acquisto dell'auto dei tuoi sogni!.
Trova subito la tua auto su Autohero.

Siamo Autohero!

Written by the company

Il nostro obiettivo è quello di rendere l'acquisto di un'auto usata assolutamente sicuro e trasparente.
Scegli online l'auto perfetta che si adatti ai tuoi gusti tra più di 6000 auto usate. Su Autohero sai esattamente cosa stai scegliendo. Ogni auto viene ispezionata e preparata dai nostri esperti: se ci sono ancora tracce di utilizzo, te le evidenziamo in modo trasparente nelle immagini del veicolo, così potrai dare un'occhiata da vicino alla tua nuova auto online. Con il pagamento alla consegna, pagherai solo quando ti avremo consegnato l'auto. Inoltre, Autohero ti offre una garanzia di rimborso di 21 giorni: invece di un breve test drive, potrai mettere alla prova la tua auto. Saremo lieti di aiutarti a trovare l'auto perfetta e ti forniremo una garanzia di 1 anno, in modo che tu possa iniziare a guidare la tua nuova auto usata senza alcuna preoccupazione. Sicuro e trasparente: questo è l'acquisto di un'auto usata su Autohero.

I tuoi vantaggi con Autohero:

1 anno di garanzia | Ispezionata e ricondizionata | Diritto di recesso di 21 giorni

1 anno di garanzia | Ispezionata e ricondizionata | Diritto di recesso di 21 giorni
Ecco cosa puoi aspettarti da Autohero: auto usate testate, consegna a domicilio, garanzia di rimborso di 21 giorni, garanzia di 1 anno su ogni auto e pagamento solo alla consegna del veicolo. In alternativa, saremo lieti di offrirti un'estensione della garanzia, opzioni di finanziamento, permute per la tua vecchia auto e un servizio di immatricolazione. Vuoi saperne di più? Con piacere! Visita il sito autohero.com per tutte le informazioni e molto altro ancora.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Autohero's service is great!

Autohero's service is great, the Autohero staff is very helpfull and take their time to help you with whatever questions you have about the car, the ways of working or the administration. The information on the site is clear too.

19 February 2025
Rated 5 out of 5 stars

Everything was online

Everything was online, I selected the car got the loan and car is here in a week and paid the remaining amount after I received the car, although the website was clear none of the operators didn't speak English

7 November 2024
Rated 5 out of 5 stars

smooth delivery

smooth delivery, on time. The person that delivered my car, made sure to bring it close to my home, assisted me and was supportive.

11 September 2024
Unprompted review
Rated 4 out of 5 stars

Online Purchase from Autohero Worked As Advertised

On the whole, it was a positive experience and home delivery made it possible for me to select from a wider range of vehicles than those available in my small Sicilian town.

Initially, I was leery about buying a car online, but the 21-day test drive provision convinced me. The delivery of the car was about a week later than expected. According to the tracking, it left the Autohero site on August 20 but did not arrive at my home in Sicily until August 27.

Another misconception or miscommunication was that the person who delivered the car would be able to point out all of its features. This did not happen, which was disappointing as the car is a hybrid and I wanted to better understand how that feature worked. Basically, the delivery driver told me he was only a driver and did not know about the car.

Though only a week in my possession, I have been pleased with both the product and the customer support.

27 August 2024
Unprompted review
Rated 5 out of 5 stars

I am a very happy customer

I live in a remote spot in the foothills of the Sibillini. Going "hunting" for any product is time-consuming, frustrating and costly. With Autohero I was able to enter search criteria and come up with a shortlist of possibilities from the comfort of my own home. Youtube reviews of the vehicles were enormously helpful. Also, of course, the option to reject the vehicle within 21 days is crucial to an online purchase. Finally my chosen vehicle was delivered to my home on the date and exact time promised.

There was one small problem with the vehicle and Autohero advised me to go to a dealership and they would cover the cost. At the dealership they discovered another problem, so I had that repaired too. On receiving the appropriate documentation Autohero paid the bills immediately.

So far, I am happy with the vehicle and will not be returning it and am certainly very happy with Autohero.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Great prices versus local sales

Love the information that is gennaio on the car, how many owners, if in accident, warranty. Only things i have good credit but since I just moved to europe from USA autohere uses only 1 bank for finances, had to pay in full. In all I would recomend aoutohero.

5 February 2024
Rated 5 out of 5 stars

Autohero, un nuovo ed efficiente modo di acquistare un auto usata

Thanks to Autohero I was able to purchase a beautiful Honda Civic really easily and painless. Because I am living in US, purchasing a car in Italy isn't an easy process, likely I came across to the Autohero website. Once I found the car I liked through their website, I contacted them and.... that was it. They basically took care of all the bureaucracy and paperwork for me and few weeks later the car was delivered to my friend house who checked it out and drove tested. The car was in great conditions, exactly as described and shown on the website. Eventually, I used it for my vacation driving almost 10000Km in less than three months. During the process I interacted with several operators and all of them were kind, extremely knowledge and professional. I have to admit, I was quite surprised to find this car purchasing system in Italy which, many would saying, isn't the most electronically advanced country, so a big kudo to Autohero for taking Italy to the XXI century! I heartily recommend it. Give it a try I am sure you will also like no bs, or though negotiation with dealers.

31 March 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look