Had an error code come up on the boiler and rang out of hours for help. Left a voicemail and the next morning got a call from Lee, who arranged for an engineer to come out to fix the problem - despite... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dyllan was great today
Dyllan was great today, gave a decent eta and wasn’t far from it. Clean tidy and explained all that was done
After my service was done yesterday my…
After my service was done yesterday my boiler was leaking from the tap where you fill the boiler, had to ring a shade greener to report this. I must say I was very impressed as they got a lovely man named Dom to come out within a hour and a half. This man was so helpful and is the only one that has ever put shoe covers on his shoes. He showed my home total respect, not many work men do this. All my carpets are expensive and cream.
He got the job done in no time at all. Thankyou Dom, I wish there was more like you
Dom …
Great engineer arrived on time worked well and explained what he had done to the boiler
Dom is an asset
Boiler engineer arrived on time to service my boiler. Very nice man called Dom. Also gave me some advice.
Brilliant guy
Brilliant guy, very friendly and helpful with answering my many questions,, cheers Dom 🍻
Excellent service
Dom attended my home address and was able to identify the fault straight away. He explained fully how to operate the new panel. He was very polite throughout the repair.
Doms
Arrived on time eager to get on with the service explained what was to happen
Good service
Good service, on time when they say and Dom was very friendly and helpful while doing the service
DOM acted very professional and is a…
DOM acted very professional and is a very polite and pleasant guy. He fixed the fault which we had with our boiler and tidied up afterwards.
Boiler service
Our engineer Dom was on time, he serviced our boiler explaining what he was doing, and answering any questions we had. When he was finished he made sure that the area he was working in was left clean and tidy
After an issue with my boiler
After an issue with my boiler, I rang to report. Rebecca I spoke to could not be more helpful. Nothing was too much trouble and we was able to fix over the phone. Now a very happy customer ☺️
Great service by Engineer Dom
Dom the engineer is a credit to the company explained everything he was doing very knowledgeable. Please send Dom again when boiler is due for next service. Nice friendly chap 👍👍
Morning Dom has been a few times to…
Morning Dom has been a few times to service the boiler he fitted a new controller for my boiler and have had no issues as before that I had plenty ! He explains fully what he has done ! And cleans up after himself ! Nice friendly guy
Annual Service
Our annual service carried out on time, quickly and very efficiently by the engineer, Dom. Good to have notification of when he would be arriving
Avoid
Avoid
Had someone out as not had hot water for few days, engineer came to repair and do full service.
I came home from work to find stil got no hot water and still broken
Boiler service
Dom was friendly and chatty. Explained what was happening and why. Work carried out promptly and efficiently. Lovely guy and a pleasure to have doing the service.
Engineer visit today no hot water
Had an error today no hot water. Went through the basic checks with the team, engineer Dom dispatched same day. Great engineer, sorted the problem quickly. Explained everything and left the area clean and tidy. Did my service at same time so one less thing to worry about. One happy customer
Dom was very friendly and help with a…
Dom was very friendly and help with a lot of Information that I needed to run my boiler correctly and efficiently thankyou dom
Dom visited to service my boiler
Dom visited to service my boiler. He was punctual, courteous, respectful, polite and professional. A total ambassador for a shade greener.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








