A Shade Greener Boilers Reviews 

448
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company, highlighting exceptional standards across all interactions. Customers frequently praise the helpful, polite, and professional staff for diagnosing and resolving boiler issues with remarkable speed. People deeply appreciate the consistently efficient customer service and prompt engineer visits that ensure complete peace of mind. Some reviewers were happy with the clear communication, friendly attitude, and detailed explanations provided during urgent callouts. Clients also noted that support agents and technicians consistently went above and beyond to arrange fast and reliable repairs. Consumers emphasize that dealing with the office team is always reassuring, making stressful situations much easier to manage.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that communication is helpful and friendly.... See more

Service

Users describe positive interactions with service, highlighting fast and efficient support from both office... See more

Customer service

Consumers find customer service to be exceptionally helpful and reliable. Reviewers frequently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an error code come up on the boiler and rang out of hours for help. Left a voicemail and the next morning got a call from Lee, who arranged for an engineer to come out to fix the problem - despite... See more

Rated 5 out of 5 stars

Rave Review for Rob Outstanding boiler service Rob was absolutely fantastic from start to finish. He arrived on time, parked sensibly without blocking anyone, and got straight to work. Polite, har... See more

Rated 5 out of 5 stars

Woke up this morning to my Shade Greener boiler not working. I've had it 13yrs now and this is the first time it's ever happened. Rang A Shade Greener and go through to someone straight away. Spoke to... See more

Rated 5 out of 5 stars

I was asked to check the fuse and on calling back, Scott was able to locate a technician who should be with me before noon today. He is an angel. Thank you, Scott. Engineer Rob came as arranged and... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

448 reviews

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No recent history of asking for reviews

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4.7

All reviews

(448)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing service

I contacted the company as I had an appointment on the day my service was due, the lady contacted Dom the engineer who agreed he will come to me early so I can still attend my appointment in plenty of time to which he did and arrived in such a happy friendly manner. Absolutely exceptional service throughout the visit.

3 May 2024
Unprompted review
Rated 5 out of 5 stars

Had boiler fault over bank holiday…

Had boiler fault over bank holiday weekend contacted maintenance on Tuesday and arranged for engineer to come on Wednesday. Engineer,Dom ,arrived at time he said he would,diagnosed fault quickly and rectified also carried out annual service which was booked in for next month saving us all time. Was very impressed by Dom and service department.

8 May 2024
Unprompted review
Rated 5 out of 5 stars

What a job.

Dom the gas engineer had to traverse 2 full flights of stairs into the attic. As he took off the boiler cover he could smell gas. So having to sort the gas smell and service the boiler as well as run up and down stairs many times he must have been exhausted at the end of the job, poor guy.

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Don has serviced our boiler several…

Don has serviced our boiler several times and have never had problems between visits.
Today he set up a new thermostat for us and spent time explaining how to use it .
Dom is always very friendly and we are both happy and confident that our boiler will not let us down due to this excellent service

29 April 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with the service

The engineer DOM did the annual service on our boiler a couple of days ago. We found Dom to be very personable and friendly. He was very polite and is a credit to the company in our view.

23 April 2024
Unprompted review
Rated 5 out of 5 stars

Great boiler service by Dom.

Great boiler service by Dom.

Dom sent a text early morning as shown on his tablet unfortunately my network didn't pull this through, not his fault. Dom explains the whole service stage by stage answering any questions I had about this and other parts of the system comprehensively. He was very informative

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Very prompt and effective help by phone!

We did not have to wait very long for the phone to be answered. Jodie immediate reassured us that she could help us to get our central heating working again and she did so… very calmly and clearly. We are very, very grateful for her help!

5 April 2024
Unprompted review

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