Arlow Plumbing & Heating Bridgwater Reviews 412

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, reliable, and friendly, often highlighting their helpfulness and positive attitude. The service provided is frequently described as efficient, thorough, and of a very high standard, with many people appreciating the quick response times and the care taken to keep work areas clean and tidy. Reviewers also find the pricing to be reasonable and competitive, offering good value for money. Many consumers commend the excellent customer service, noting clear communication and a willingness to go above and beyond to ensure satisfaction. However, some customers reported an instance where a diagnosis was incorrect, leading to a bill for a part that did not resolve the issue.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficiency, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness and... See more

Price

Users describe positive interactions with price, consistently finding it competitive and offering good value... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arlows have looked after all our plumbing, heating and boiler needs for years now, we wouldn’t use anyone else. Always totally delighted with their work, usually preventative through annual servicing... See more

Rated 5 out of 5 stars

Steve completed our annual service today. So many plus points. 1. Booking the service exemplary- Kerry is always so friendly and helpful. 2. Email reminders are most useful. 3. Steve arrived o... See more

Rated 5 out of 5 stars

As always, a quick, efficient boiler service and radiator check. Everything spotless after work was completed. Cheerful and happy, our service engineer (plumber) was polite and presentable. Always ha... See more

Rated 5 out of 5 stars

Arlow Plumbing & Heating installed a new boiler and CH systems for me 5 years ago. They couldn't have been more helpful then, doing the work around other building work we were having done. They've ser... See more


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Gas Installation Service

Written by the company

Arlow Plumbing & Heating provide a range of Plumbing & Heating services in and around Bridgwater, Taunton and the surrounding areas of Somerset. We are Gas Safe Registered experts who pride ourselves in our attention to detail in all jobs we carry out. Just some of the services we provide include: Landlord Gas Safety Certificates, Boiler Servicing, Boiler Breakdown Assistance, Boiler Installation, Central Heating Power Flushing, Renewable energies, Full Bathroom Installations, Wet Room Installations and Underfloor Heating Installations. Get in touch today with one of our friendly team who will be happy to provide you with a free no obligation quotation.


Contact info

4.9

Excellent

TrustScore 5 out of 5

412 reviews

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Rated 5 out of 5 stars

Arlows have looked after all our…

Arlows have looked after all our plumbing, heating and boiler needs for years now, we wouldn’t use anyone else. Always totally delighted with their work, usually preventative through annual servicing and safety checks but also to sort out any issues that might crop up. Very efficient booking system (thanks Kerry, you’re fab), engineers always on time and are brilliant. Really brilliant (Steve! Top man!). Can’t fault anything about this business, not even the pricing. Fantastic company and the best in the Bridgwater area. Professional, reliable, honest and also, really lovely people.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Arlow Plumbing have been brilliant

Arlow Plumbing have been brilliant. They initially installed my boiler and as per the warranty requirements I have it serviced annually. The service is very comprehensive the engineer being there a number of hours each time and the engineer does a thoroughly good job.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Arlow Plumbing and Heating

We required a replacement fire valve and on contacting Arlow Plumbing and Heating there was a very fast and efficient response from administrator Kerry who booked us a service engineer for the same day. The heating engineer Steve, carried out the required work thoroughly and with professionalism leaving the work area immaculate and the task complete. I can't speak highly enough about the service provided by this firm and would recommend them unreservedly.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I would always recommend Arlow Plumbing as everything is very straightforward from booking the appointment to paying the bill.
All the engineers we’ve had over the years have been reliable, on time, professional and courteous, especially Steve who is always cheerful and a pleasure to have around.

21 April 2026
Unprompted review
Rated 5 out of 5 stars

Arlow were great

Arlow were great, right from the start, the lady (Kerry) was very helpful . The first engineer (Steve) arrived on time and quickly diagnosed the problems. The required parts were ordered, and a new appointment was made.
Alex the second engineer arrived and did a great job installing the new parts and checked the heating system.
Now now works really well, better than when we first moved in.
Both engineers were neat and tidy and cleaned up well before leaving.
Thanks very much.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic experience!

Absolutely fantastic experience from start to finish.

From the initial enquiry through to installation, the team were professional, responsive, and incredibly efficient. They took the time to clearly explain the new boiler system, answered all of my questions, and made sure I felt confident with everything before going ahead.

The installation itself was carried out quickly and to a very high standard, with great attention to detail and care taken in my home. Everything was left clean and tidy afterwards, which I really appreciated.

You can tell they genuinely take pride in their work and customer service, nothing felt rushed or overlooked.

I wouldn’t hesitate to recommend them to anyone looking for a reliable and trustworthy plumbing company. Thank you again to the whole team!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Arlow Plumbing and Heating. You won't regret using them.

As always, a quick, efficient boiler service and radiator check. Everything spotless after work was completed. Cheerful and happy, our service engineer (plumber) was polite and presentable. Always has time to let you know what hes doing. Even had time for a quick chat about motorcycles. See, said he was a nice person.
A credit to Arlow Plumbing and Heating.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Arlow plumbing dealt professionally…

Arlow plumbing dealt professionally with my needs. The job was completed on time, in high quality and on budget. Communication is super easy and the customer service great! I can only highly recommend them.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience all round.

I only recently came across Arlow after a relative’s recommendation. Everything about the service from initial contact to boiler installation and aftercare is excellent. It is quite obvious that everyone at Arlow really does see customer satisfaction as a top priority.
I found them competitively priced and given the quality of product/service and advice, I believe they offer very good value for money.
Recommended without any hesitation at all.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Arlow Plumbing & Heating - reliable as ever

Arlow Plumbing & Heating installed a new boiler and CH systems for me 5 years ago. They couldn't have been more helpful then, doing the work around other building work we were having done. They've serviced the boiler annually ever since, most recently in Feb this year. As always giving a prompt, reliable and friendly service.

16 February 2026
Unprompted review
Rated 5 out of 5 stars

Arlow Plumbing and Heating to the rescue once again

We have been with Arlow Plumbing and Heating for 3+ years and are more than satisfied with their work. The team at Arlow, Kerry and Steve in particular, have gone out of their way to work around our schedules and to provide help and advice with all our plumbing and heating needs from boiler services to one off repairs on bathroom faucets.

We needed someone to come out and repair a faulty faucet fast. Fortunately Steve was checking on a boiler for us at the time. He immediately contacted head office and Arlow had a plumber out the next morning. The job was done in less than an hour. Brilliant!
We have no hesitation in recommending Arlow. Reasonable prices and offers that will help save you money. Great people, efficient and friendly service, always on time. Give them a call the next time you have any plumbing or heating problems. You won’t regret it.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Second annual service on our Vaillant…

Second annual service on our Vaillant boiler. Everything thoroughly checked and explained to me, engineer (Steve) really knew his stuff and was a very organised and tidy. (so much better than the disgusting service I had on our old boiler from British Gas.) Well done Arlow.

10 February 2026
Unprompted review

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