My new sofa arrived today and I'm honestly so impressed. The delivery was smooth, the packaging was secure, and it came in perfect condition. The moment I sat down, I knew it was exactly what I wanted... See more
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ChillMe is a UK-based furniture brand specialising in modern sofas, corner sofas, and sofa beds designed for everyday living. Our collections combine contemporary design with practical features such as storage, sleeping functions, and adjustable comfort — making them ideal for real homes, not just showrooms. We focus on creating stylish, comfortable furniture that fits seamlessly into UK lifestyles — whether you’re furnishing a compact flat or a large family living room. With a wide range of fabrics, colours, and configurations available, every sofa can be tailored to suit your space and personal style. At ChillMe, comfort and durability come first. Our sofas are built using quality materials and designed for daily use, offering long-lasting support, easy functionality, and reliable performance. From corner sofa beds with storage to modern electric reclining designs, we aim to deliver furniture that works as beautifully as it looks. We pride ourselves on a personal, customer-focused approach. As a growing UK brand, we work closely with our customers to provide clear communication, flexible options, and a smooth delivery experience from order to installation. With UK-wide delivery and a carefully curated range of modern designs, ChillMe helps you create a comfortable, stylish living space that truly feels like home.
Contact info
United Kingdom
- help@chillme.uk
- chillme.uk
Hasn’t replied to negative reviews
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I love my new sofa
I love my new sofa. Looks great in my apartment and the service was incredible. Liaised with a real person over Whatsapp to sort the whole delivery. And the guy who delivered it was so nice and helpful. I got the Il Divo. Love it!
Avoid Avoid Avoid
Avoid Avoid Avoid ! SCAMMERS !! BEWARE!
Do NOT ORDER from this company they deliver faulty broken scraped ripped sofas and then when you send pictures and complain they have the audacity to say they want to sent someone to come and inspect it at your house 🤣🤦🏽♀️🤬 they havnt fixed replaced or refunded ive been chasing for weeks Started proceedings to get my money back !! PLEASE DONT BUY FROM THEM
!!
Very nice
Very nice, I liked it. Delivered on time and assembled. Great customer service. Everything as expected
This company is getting it right...
This company is getting it right! Friendly and communicative customer service from start to finish which really eased my initial anxiety at buying from an online store. Delivery was much easier than expected, and the driver put my sofa together quickly while we had a chat. An absolute pleasure to hear the enthusiasm he has about his company, especially as he was still out delivering at 7pm on a Saturday over the bank holiday weekend. Great quality sofa too, the only company who had what i wanted at a reasonable price. Highly recommend you give them a try.

Reply from Chillme
Very good quality and the personal very…
Very good quality and the personal very helpful I highly recommend for everyone

Reply from Chillme
New sofa delivery
New sofa delivery, brought into my flat, and assembled in minutes. Great service from the driver.

Reply from Chillme
Absolutely delighted with my new sofa…
Absolutely delighted with my new sofa bed! The quality is exceptional—stylish, comfortable, and perfect as both a sofa and a bed.
The delivery driver was fantastic: punctual, professional, and very careful. He assembled everything quickly and neatly, making the whole process effortless. Truly a 5-star experience!

Reply from Chillme
Easy to order via website
Easy to order via website. The sofa bed is well made. Strong and a beautiful colour.
I am really pleased with it. So comfortable to sit on.
Delivery driver was nice and friendly. Set up sofa with ease.

Reply from Chillme
Great sofa
Sofa arrived today and looks great! Very good service start to finish too with great customer service.

Reply from Chillme
Quick assembly
Quick assembly, driver is very nice and chatty. Hassle free experience. If you are thinking of buying a sofa! This is perfect!

Reply from Chillme
Great customer service from…
Great customer service from dariuz,professional and qucikly did the job he had to do very polite and very respectful

Reply from Chillme
Really pleased with this sofa overall
Really pleased with this sofa overall. The fabric feels high-quality and durable, with a nice texture. It’s comfortable and practical, especially with the bed and storage feature. What also stood out was the customer service — you can tell it’s a smaller team, and communication felt personal, responsive, and genuinely helpful throughout the process.

Reply from Chillme
Just had my dallas corner sofa bed…
Just had my dallas corner sofa bed delivered. The delivery was great, It was assembled quickly and professionally and the sofa is amazing. This thing is very solidly built and looks great. Would highly recommend.

Reply from Chillme
Dallas corner beautiful sofa delivery…
Dallas corner beautiful sofa delivery was efficient and the delivery guy was really nice and helpful ordering through Amazon

Reply from Chillme
Order made and delivered within a week
Order made and delivered within a week. Great communication, great customer service overall great experience!!! My new sofa too!

Reply from Chillme
We got a sofa delivered today and the…
We got a sofa delivered today and the delivery driver Dariusz was of excellent help and he was very friendly and helpful I would recommend for anyone to buy sofas from this place.

Reply from Chillme
Sofa delivered and assembled
Sofa delivered and assembled. Delivery was great as well and quick. Recommended.

Reply from Chillme
very good experience when the sofa…
very good experience when the sofa arrived. I am happy with the sofa, it is very comfortable and looks very nice.

Reply from Chillme
Fantastic sofa
Fantastic sofa, beautiful material, I loved the way it looked, when I came across it on Amazon, wanted to see other options, so I found their website and ordered from them directly. Way more choices of colours and fabrics to suit any taste. It took just under 3 weeks for delivery, but communication was great and the whole experience was worth the wait. Overall very pleased with my purchase, Dariusz was 100% on it, assembling it for me, would highly recommend!🌟🌟🌟🌟🌟

Reply from Chillme
Delighted with my purchase from…
Delighted with my purchase from Chillme.Not only was the delivery lightning-fast, but the communication with both the seller and delivery personnel was impeccable. They delivered exactly as promised, and the sofa itself is not only comfortable but also spotless. Couldn't be happier with my experiencexxx

Reply from Chillme
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