Appliance Parts 4 All Com Inc Reviews 

390
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 168 reviews, reviewers had a great experience with this company. Customers frequently mention that ordering online is straightforward, while praising the remarkably fast delivery times that get their appliances running again in no time. Shoppers are especially pleased to find exact OEM replacements at very competitive prices compared to other available options. People often note the helpful service and accurate product descriptions that make repairs easy. Some reviewers were not happy with receiving the wrong items or discovering that parts were damaged during transit. A few other people also felt that receiving incorrect items, facing high restocking fees, or experiencing issues with damaged parts was frustrating.

What people talk about most

Product

People report positive experiences with product, noting that replacement items arrive promptly and fit... See more

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting super fast shipping and prompt... See more

Order

Reviewers share mixed feedback about their ordering experiences, highlighting both smooth transactions and... See more

Price

Users describe satisfaction with price, consistently reporting competitive costs and great value compared to... See more

Service

Customers consistently note positive experiences with service, praising the professional and prompt... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Received pump in a couple of days. Unfortunately transport company damaged in transit. Contents could have used better protection inside of the box.

Rated 5 out of 5 stars

Our dryer would not turn off or stop running unless unplugged. I ordered the part on a Thursday; it was shipped Friday, received Saturday, and we were doing laundry again for the weekend. Great pri... See more

Rated 5 out of 5 stars

I needed a replacement power board for my old refrigerator and honestly did not expect to find it anywhere. After searching around I was relieved to see that this place not only had it available but... See more

Rated 5 out of 5 stars

I had an excellent experience with my recent appliance repair. After reaching out about my Viking stove, the technician arrived quickly, was knowledgeable, and fixed the issue efficiently. They were u... See more


Company details

  1. Appliance Store
  2. Appliance Parts Supplier
  3. Electronics Store

Written by the company

Applianceparts4all.com is an online store that offers a wide variety of parts for household appliances such as refrigerators, ovens, washers, dryers, and more. This appliance parts company is committed to providing customers with high-quality products at affordable prices and has a vast inventory of parts from major brands. We sell genuine OEM appliance Parts for all major brands!


Contact info

4.2

Great

TrustScore 4 out of 5

390 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.2

All reviews

(390)

178 reviews in the last 12 months

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Rated 1 out of 5 stars

If I could give no stars I would

If I could give no stars I would. They sent me the wrong part after validating with their website and confirming correct. After paying 36 dollars for 2 day shipping which took a full week to arrive, I had to pay for return shipping and a 12% restock fee after it takes them 7-10 days to verify receipt of a part unopened. As other reviewers have noted, a very poor return policy, and very poor customer service. I would spend my money at more reputable sellers, this place is a boarder-line scam opperation

30 May 2026
Unprompted review
Appliance Parts 4 All Com Inc logo

Reply from Appliance Parts 4 All Com Inc

Hi Marc,

I am incredibly sorry for the frustration this situation has caused. You trusted our website compatibility check, paid for expedited shipping, and ended up waiting a week for the wrong part, that is absolutely not the seamless experience we aim to provide. I completely understand why you are upset.

We want to make this right. When a mistake happens on our end regarding part compatibility, our policy is to ensure our customers aren't left holding the bag for return shipping or restocking fees. I would love the opportunity to look into your order personally, and find out exactly what went wrong with the website verification so we can fix it for future buyers.

Please reach out to us directly at customerservice@applianceparts4all.com/800-939-0722 with your order number so I can personally expedite your refund and help you find the correct part for your appliance.

Thank you for holding us accountable, and I hope we can earn back your trust.

Best,
Kim

Rated 5 out of 5 stars

Excellent experience

Website is easy to navigate. Item arrived quickly and was packaged well. No damage to the box at all during transport by delivery service. Item was exactly as described.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Expensive part failed after one year.

I paid $82 for an LG range rotary switch part EBF62174906, expecting a genuine OEM replacement, and just a little over a year later it completely failed. The burner would not turn off properly, creating a serious safety hazard that could burn food or even start a house fire. The company would not offer any discount or support afterward. I would never buy anything from this company again, and I would not recommend them to anyone.

18 May 2026
Unprompted review
Appliance Parts 4 All Com Inc logo

Reply from Appliance Parts 4 All Com Inc

Hello Carlo, We are very sorry to hear that your experience didn't meet your expectations. We take these matters seriously and would love the opportunity to make this right for you.

Please reach out to us directly at customerservice@applianceparts4all.com or call us at 800-939-0722 so we can look into your order and find a resolution. We look forward to hearing from you.

Best,
Kim

Rated 5 out of 5 stars

Best price on the Internet

Best price on the Internet! Many companies carried this part, but Appliance parts 4 all had the best Price, shipping was incredibly fast, and a representative called me prior to shipping to verify the difference between shipping/billing address. Much appreciated! This is the only site I will use for parts from now on.

18 May 2026
Unprompted review
Appliance Parts 4 All Com Inc logo

Reply from Appliance Parts 4 All Com Inc

Hi Kathy, We’re thrilled to be your new "go-to" site for parts.

We take great pride in offering the best prices on the internet, but we’re even happier to hear that our proactive customer service made a difference for you. Verifying those shipping details is just one of the ways we try to ensure everything goes smoothly and stays secure for our customers.

We truly appreciate your support and look forward to serving you again next time!

Best,
Kim

Rated 5 out of 5 stars

Great communication

Great communication, fast turnaround. A+!!

19 May 2026
Unprompted review
Appliance Parts 4 All Com Inc logo

Reply from Appliance Parts 4 All Com Inc

Hi Chris, Thank you so much for the fantastic feedback! We are thrilled to hear that you enjoyed our communication and the fast turnaround time. Providing a quick and seamless experience is always our top priority.

We truly appreciate your support and look forward to helping you again whenever you need parts in the future!

Best,
Kim

Rated 1 out of 5 stars

Do yourself a favor and avoid this vendor

Do yourself a favor, please avoid this vendor, Sent a damaged part. Very hard to get your money pack. Customer service uses fraudulent tack ticks to delay or respond to refund requests.

9 May 2026
Unprompted review
Appliance Parts 4 All Com Inc logo

Reply from Appliance Parts 4 All Com Inc

Hi Farris, We sincerely apologize for the frustration regarding your damaged part and the delay in your refund. Please be assured that we are actively monitoring the status of your claim with Samsung to ensure this is resolved correctly.

We would like to settle this for you as quickly as possible. We suggest reaching out to our support team directly at customerservice@applianceparts4all.com or calling us at 800-939-0722.

Our team is ready to provide you with a direct update on the claim status. We find that we can often resolve these issues much faster through direct communication while the claim is still in progress. We look forward to hearing from you and making this right.

Best regards,
Kim

Rated 1 out of 5 stars

The return process is deliberately…

The return process is deliberately complex and time-consuming.

A $33 purchase required extensive back-and-forth communication, including more than 10 emails and multiple photo submissions, simply to receive a return authorization. The time investment alone exceeded two hours.

Additional fees and return shipping costs further diminish the overall experience.

This level of friction is not consistent with a professional or customer-oriented business. I would advise considering alternative vendors.

2 May 2026
Unprompted review
Appliance Parts 4 All Com Inc logo

Reply from Appliance Parts 4 All Com Inc

Hi Igor,

Thank you for sharing your feedback. I’m sorry to hear that you found our return process frustrating; we certainly don't intend to make things difficult, though I understand how the back-and-forth can feel time-consuming.

To provide some context, we do require specific photos as a standard part of our return process. This is a necessary step to protect our customers, it allows us to verify if an incorrect part was sent (which requires a formal discrepancy claim) or to ensure that a part hasn't sustained any damage before it is shipped back. These records are vital for us to maintain quality control and resolve issues with our warehouse or carriers effectively.

Regarding the fees, we aim to keep our part prices competitive, though return shipping and restocking costs are standard across the appliance parts industry to cover logistics and processing.

We value your business and your time, and we will use your comments to look for ways to streamline our verification steps. Thank you for your patience as we worked through this with you.

Best regards,
Kim

Rated 1 out of 5 stars

Appliance Parts 4 All buyer beware

The website explained that the oem replacement part number was replaced with the part number in their description of the part. I ordered the lower dishwasher rack along with the upper rack. the upper rack fit, the lower rack was smaller than the track in the dishwasher and fell out off track. After an arduous set of conversations and emails with their customer service he told that I should sell on E-Bay instead of returning it because the shipping would be more than the shipping return charges. This is wrong but because they false advertised i felt they should pay for the shipping return. Regardless i was able to acquire and RMA from them and shipped back at my own cost of 54.00. After they received it I got an email from them saying they denied the return for damage but sent me pictures from a different customer. They sent me a picture of my label and then a picture of a close up of a broken wheel. No picture of a broken shipping box and told me to go after the carrier for a refund. Their product was not used by me, I tried it and put back in the bubble wrap, and back in the same box shipped to me. I believe they are committing fraud on my return and have not given me any other path to collect my refund. they are keeping the part i shipped back.

Complaint Submitted Against ApplianceParts4all | Better Business Bureau

17 March 2026
Unprompted review
Appliance Parts 4 All Com Inc logo

Reply from Appliance Parts 4 All Com Inc

Hi Dave,

Thank you for reaching out. We take feedback regarding our return process very seriously and would like to address the points you’ve raised.

First, I want to sincerely apologize for any frustration caused by the suggestions regarding third-party resale. While our team sometimes highlights the high cost of return shipping for bulky items like dishwasher racks to help customers make an informed financial decision, we understand that this was not the solution you were looking for.

Regarding your return, we want to clarify that our returns team documents the condition of every part upon arrival. The photos provided are taken specifically of the item extracted from the box associated with your return label. We do not use "stock" photos or images from other customers; the intent is to provide transparency regarding the condition in which the carrier delivered the package to our facility.

If the shipping box showed no external damage but the part inside-such as a wheel-was broken, it typically indicates a handling issue during transit. This is why we recommend filing a claim with the carrier (FedEx/UPS), as they are responsible for the item's safety once it leaves your hands.

Furthermore, we do not "keep" parts for which a return is denied. When a return is rejected due to transit damage, the item remains at our warehouse for a limited time, and we are more than happy to ship the part back to you so you can use it for your carrier claim or personal use.

Please contact us directly at customerservice@applianceparts4all.com so we can double-check your file and provide the full set of receiving photos to assist you with a carrier claim.

Best regards,
Kim

Rated 1 out of 5 stars

Never again

Online ordering was easy and expected delivery was 2-5 days. It has been two weeks and still no part. They failed to indicate it was a backordered part.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Ordered this turntable motor online and…

Ordered this turntable motor online and it arrived quickly, well-packaged and in perfect condition. Installation was simple and the plate is spinning smoothly again. Fits perfectly genuine GE quality. My microwave is working like new.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Great selection of genuine parts

Great selection of genuine parts! Super easy to order over the phone . Ordered my refrigerator door handle kit and came within a few days , exactly as expected! Definitely going to only get my appliance parts from here!

17 January 2026
Unprompted review
Rated 4 out of 5 stars

Customer service is really good

Customer service is really good. They are quick to respond and help with order issues. Our order was damaged upon delivery and the helped quickly send another order out. Also was very helpful with getting shipment information and tracking when it wasn't updated timely.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Fast, accurate and Reasonable!

Fast, accurate and above all Reasonable! I searched for a part for my upright freezer. Part 297309000 Frigidaire Evaporator Fan Motor with Wire Harness. While many others offered non factory replacements "Appliance Parts 4 all" offered the Factory Original at a very good price. I admit I was price shopping but I did not want to get a Generic fan motor to save 25 dollars, given all the bad reviews on the Generic motors. Other parts sellers that offered the original part where close to Twice the price. The shipping was very fast and they kept me updated as to when it would arrive. You can not do better than buying from Appliance Parts 4 all.

21 February 2026
Unprompted review
Rated 2 out of 5 stars

Lack of help when encountering an issue

I ordered a bottom rack for our dishwasher for a total of $120. When it came I realized I ordered the wrong part. It is very hard to figure out what part you need because it is a replacement part and their web site provides no detail or specs. Beware - they will not help you ship anything back. The cheapest shipping I found was - $120! I tried every shipping method available, even checking freight (they would not take it due to the size and weight requirements for freight). FedEx suggested the company issue me a shipping label, which I would have been happy to pay for. But they won't do it. Their suggestion is for me to try and sell it on eBay. Sadly I have already spent way too much of my time hauling the huge box all over town so it is going to the dump. I like to support smaller businesses but I'd suggest you your parts on Amazon. I certainly will from now on. At least they will pay for return shipping. I give it two stars because the part came quickly. Just make sure you call them to order anything and don't expect to have to return it.

19 February 2026
Unprompted review
Appliance Parts 4 All Com Inc logo

Reply from Appliance Parts 4 All Com Inc

Hi Alison,

Thank you for noting that your part arrived quickly. We are sorry to hear that the item you selected was not the correct fit for your dishwasher.

To clarify for other customers, appliance parts are highly specific to model and serial numbers, rather than visual specs. Because return shipping for oversized items like dishwasher racks can be expensive, we provide a dedicated customer support line specifically to verify compatibility before an order is placed. We always encourage customers to call us first so we can guarantee the right fit and save them the trouble of a return.

Regarding the return shipping, as a specialized parts distributor, we do not cover shipping costs for "buyer-ordered-wrong" scenarios, as these costs are set by the carriers (FedEx/UPS) based on the size of the box. While we understand the frustration of those high carrier rates, we strive to keep our part prices competitive by not folding those massive shipping risks into our everyday low prices.

Should you need further assistance from us, please do not hesitate to contact us at customerservice@applianceparts4all.com

Best regards,
Kim

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