APC made a delivery to me today. When the courier’s satnav directed him to the wrong street he did what most couriers often fail to do - which was to call me. Was able to direct him where he needed to... See more

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The APC is a Nationwide Parcel Service delivering parcels across the UK with speed and reliability, making it a trusted choice for both businesses and individuals. Whether you’re sending a single package or managing regular shipments, you can count on a smooth and dependable service every time. Send your next order with confidence.
Contact info
United Kingdom
- apc.co.uk
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Quick Delivery
Quick Delivery, package safely arrived, driver was cheery and polite thankyou ☺️
Brilliant service delivered on a…
Brilliant service delivered on a Saturday unlike parcel force who say they will and even take money from you and never deliver on a Saturday.
APC ALWAYS CHOOSE THEM FIRST 🙏
Delivery person came within the time…
Delivery person came within the time slot notified to me, was friendly and courteous.
My plant box was smashed open and…
My plant box was smashed open and broken and taped up. Plant was in terrible condition, despite being marked as fragile!
Delivered on time and with care but get…
Delivered on time and with care but get a bit fed up of being asked to review every time
Delivery times
I had a call in the morning at about 9:30 to say that they would be with me in an hour they arrived at about 1pm. They then only had part of my order and told me they had to go back to Northampton for the rest and they would be back in an hour. They arrived back at just after 4pm with the rest of the order. I also had a separate van turn up at 12:30 with a bathroom cabinet delivered separately as this was added to the same order and was told it be delivered at the same time. As self employed I planned to go to work when it was delivered so arranged work in the afternoon when I was told they be arriving would be in an hour (10:30 approximately).
The delivery guys were great but the information and delivery slots were very poor. In fact had 3 deliveries that day two from the same crew and one other 🙄
Delivered to wrong address
Delivered to wrong address. Admittedly similar but totally different postcode.
Lied and said it was delivered to someone with my name - unlikely.
People of phone trying to sort it out were rude and didn’t actually sort it out.
Went and collected it myself in the end
Polite Frendly driver
Delivery on time pleasant delivery man
Great communication and delivery
Always delivered when they say
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