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APC Reviews 240,740

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 61,971 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for its punctuality and efficiency, often noting that parcels arrive within the specified timeframes and in good condition. Many people highlight the helpfulness and politeness of the staff, particularly the delivery drivers, who are often described as going the extra mile to ensure a smooth delivery. However, some customers were dissatisfied with the condition of their products upon arrival, citing damaged packaging and contents, especially for fragile items. A few other people also felt that delivery instructions were not always followed, with parcels occasionally left in unsuitable locations or without a knock on the door.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting promptness and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their politeness, helpfulness, and... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and reliability.... See more

Product

Reviewers highlight ambiguous aspects of product. While some customers received their items in perfect... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers reported that their items arrived on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

APC made a delivery to me today. When the courier’s satnav directed him to the wrong street he did what most couriers often fail to do - which was to call me. Was able to direct him where he needed to... See more

Rated 5 out of 5 stars

Delivered on time by a very helpful delivery person - straight inside my door - which he didn't have to do. Not opened boxes yet, but outside packaging not damaged, so hopefully everything inside is... See more

Rated 5 out of 5 stars

The delivery arrived within the time it had been promised,and the courier was very pleasant and polite. He actually knocked on the door and handed me my parcel in person.(Not always the case! Thank yo... See more

Rated 5 out of 5 stars

Delivered to a neighbour (as I was out) which is per the notification I received. Perfect. Sharp contrast to other couriers who think a ‘delivery’ is simply throwing a parcel over my gate.


Company details

  1. Shipping Company

Written by the company

The APC is a Nationwide Parcel Service delivering parcels across the UK with speed and reliability, making it a trusted choice for both businesses and individuals. Whether you’re sending a single package or managing regular shipments, you can count on a smooth and dependable service every time. Send your next order with confidence.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

241K reviews

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Rated 2 out of 5 stars

Delivery times

I had a call in the morning at about 9:30 to say that they would be with me in an hour they arrived at about 1pm. They then only had part of my order and told me they had to go back to Northampton for the rest and they would be back in an hour. They arrived back at just after 4pm with the rest of the order. I also had a separate van turn up at 12:30 with a bathroom cabinet delivered separately as this was added to the same order and was told it be delivered at the same time. As self employed I planned to go to work when it was delivered so arranged work in the afternoon when I was told they be arriving would be in an hour (10:30 approximately).
The delivery guys were great but the information and delivery slots were very poor. In fact had 3 deliveries that day two from the same crew and one other 🙄

21 May 2026
Rated 1 out of 5 stars

Delivered to wrong address

Delivered to wrong address. Admittedly similar but totally different postcode.

Lied and said it was delivered to someone with my name - unlikely.

People of phone trying to sort it out were rude and didn’t actually sort it out.

Went and collected it myself in the end

21 May 2026

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