Banner for APC
APC logo
Visit website

APC Reviews 240,570

•
TrustScore 4.5 out of 5

4.6

Shipping Company
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 61,971 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for its punctuality and efficiency, often noting that parcels arrive within the specified timeframes and in good condition. Many people highlight the helpfulness and politeness of the staff, particularly the delivery drivers, who are often described as going the extra mile to ensure a smooth delivery. However, some customers were dissatisfied with the condition of their products upon arrival, citing damaged packaging and contents, especially for fragile items. A few other people also felt that delivery instructions were not always followed, with parcels occasionally left in unsuitable locations or without a knock on the door.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting promptness and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their politeness, helpfulness, and... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and reliability.... See more

Product

Reviewers highlight ambiguous aspects of product. While some customers received their items in perfect... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers reported that their items arrived on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

APC made a delivery to me today. When the courier’s satnav directed him to the wrong street he did what most couriers often fail to do - which was to call me. Was able to direct him where he needed to... See more

Rated 5 out of 5 stars

Delivered on time by a very helpful delivery person - straight inside my door - which he didn't have to do. Not opened boxes yet, but outside packaging not damaged, so hopefully everything inside is... See more

Rated 5 out of 5 stars

The delivery arrived within the time it had been promised,and the courier was very pleasant and polite. He actually knocked on the door and handed me my parcel in person.(Not always the case! Thank yo... See more

Rated 5 out of 5 stars

Delivered to a neighbour (as I was out) which is per the notification I received. Perfect. Sharp contrast to other couriers who think a ‘delivery’ is simply throwing a parcel over my gate.

Company details

  1. Shipping Company

Written by the company

The APC is a Nationwide Parcel Service delivering parcels across the UK with speed and reliability, making it a trusted choice for both businesses and individuals. Whether you’re sending a single package or managing regular shipments, you can count on a smooth and dependable service every time. Send your next order with confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

241K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Good all round experience

Good all round experience. 2 hour timeslot advised which is very helpful, easy to track and see how many more deliveries until yours and arrived on time in good condition, quick too as only posted the night before, keep it up a good service...

23 May 2026
Rated 5 out of 5 stars

The gentleman was early also I have a…

The gentleman was early also I have a long up hill drive . Many do not come up it , he did & brought the parcel to the door. May sound like nothing but when you are crippled it's very much appreciated 👍 ,he also asked if I could manage parcel . You have a very polite & considerate person working for you .

23 May 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look