Box of cooled comestibles delivered on time and to the correct address. Due to our location there can be confusion between adjacent dwellings and we are grateful to the personable delivery driver who... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The APC is a Nationwide Parcel Service delivering parcels across the UK with speed and reliability, making it a trusted choice for both businesses and individuals. Whether you’re sending a single package or managing regular shipments, you can count on a smooth and dependable service every time. Send your next order with confidence.
Contact info
United Kingdom
- apc.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company to use for delivery with…
Great company to use for delivery with tracking. I always feel better when parcels go through this company because I get peace of mind and updated information and the freight comes on time.
Not delivered to my address
Not delivered to my address. No instructions were left to ‘leave in porch’ either. Photo is not of my property.
Plenty of updates
Plenty of updates, continuity of delivery man, who is always so pleasant...andalways in the allotted time slot...thank you
Did not receive anything!!
Full marks to the driver!
The driver waited patiently for us to answer the door (we have a note on our doorbell to say ring again if no reply because it takes us a while to reach the door).
Most delivery drivers ignore that request, but not this one!
Delivered outside - no ring or knock
Delivered outside door fine. Would it take a lot to ring the bell at least right in front to let customer know of delivery. It would prevent the common theft of parcels occurring regularly. As it happens my CCTV picked up the delivery. It doesn't make me have trust or faith in the courier. Even if not willing to wait at least ring the bell before walking off. If that's all the delivery driver does and not ring or knock then I wouldn't use this service in future. He had time to take a photo of the parcel left on the floor outside but not enough time to ring the bell or knock.
Delicate package delivered on time with…
Delicate package delivered on time with great comms.
Good location and easy to park
Delivered on time and in good condition.
Okay
Ok
Delivery was fine. Came on time when they said they were coming but the box was very damaged which was a shame as it was from the Cornish company and that was part of the gift packing.
Quick &polite delivery
Very pleased with the service and the…
Very pleased with the service and the courier was very friendly and courteous.
Good communication and delivery arrived…
Good communication and delivery arrived on time but unfortunately the package was open and the item inside was scruffed/damaged
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
