AMJ Watches Reviews 

7,515
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 274 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery times and note that their online orders always arrive safely the very next day in secure packaging. Buyers also deeply appreciate the highly competitive pricing, helpful communication from the friendly staff, and the overall superior quality of the items received. However, some people mentioned experiencing unexpected delivery delays or occasional temporary stock availability issues after successfully completing their online purchases. A few reviewers also noted occasional problems with bracelet sizing adjustments, missing promotional items, or frustrating experiences with external courier services.

What people talk about most

Product

Customers had positive experiences with product, noting that items arrived quickly and were well-packaged.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that packages frequently arrive next day and... See more

Service

Consumers find service to be positive, highlighting professional handling and fast deliveries. Reviewers... See more

Price

Customers consistently note positive experiences with price, often highlighting great deals, fair costs, and... See more

Order

Users describe positive interactions with order, highlighting a seamless process from the initial purchase to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Watch delivered on time, although their carrier,UPS, just left it at the door!!! Expensive item to go missing??? Requested the bracelets be altered, bit too tight and the pin adjustment system of no... See more

Rated 5 out of 5 stars

I ordered from AMJ and the service was excellent from start to finish. The watch I purchased was on special offer and was priced lower than anywhere else I could find. It arrived within 48 hours of or... See more

Rated 5 out of 5 stars

I ordered a watch from AMJ, I'd given my wrist measurement with the order so when it arrived it fitted perfectly and the spare links supplied in the box. Delivery was next working day as promised. I'... See more

Rated 5 out of 5 stars

I recently placed an order with AMJ for a limited edition time piece that had a hefty discount. Shortly after placing the order, AMJ contacted me and told me there was a stocking issue which meant... See more


Company details

  1. Watch Store
  2. Jewelry Store

Written by the company

Andrew Michaels Jewellers, also known as AMJ Watches was established in 1976. We are a high street jewellers with many years of experience within the luxury market. We offer Free Shipping and 0% APR finance on many high end brands. Which include Ball, Bell & Ross, Breitling, Bremont, Chopard, Citizen, Doxa, Garmin, Grand Seiko, Gucci, Hamilton, Junghans, Longines, Oris, Rado, Seiko, Tag Heuer, Tissot, Tudor, U-Boat.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(7,515)

270 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service. I had a query as one of the watches appeared out of stock. I was responded to promptly, which allowed me to purchase the watch! Can’t wait to get it! Highly recommend!

2 January 2026
Rated 1 out of 5 stars

Terrible orderd almost a week ago very…

Terrible orderd almost a week ago very disapointed . Order from beaverbrooks came day after

27 December 2025
AMJ Watches logo

Reply from AMJ Watches

Hello,

You ordered a watch advertised with 7-10 days delivery, Over the festive holidays.... Two very good reasons why it hasn't arrived yet.

Rated 5 out of 5 stars

All good

All good, purchase easy communication good , item arrived on day and time advised and it was as described.

19 December 2025
Rated 5 out of 5 stars

Excellent

Good prices and really quick delivery.
I’ve purchased twice now and both times the service was excellent.

19 December 2025
Rated 5 out of 5 stars

Breitling SuperOcean heritage purchase

I ordered from AMJ and the service was excellent from start to finish. The watch I purchased was on special offer and was priced lower than anywhere else I could find. It arrived within 48 hours of ordering and was very well packaged. I unboxed the watch straight away and registered it almost immediately for the 5-year warranty. The complimentary watch winder arrived around five days later, which was a great added bonus. Overall, I am extremely happy with my purchase and would highly recommend AMJ.

11 December 2025
Rated 1 out of 5 stars

I ordered a watch as a Christmas…

I ordered a watch as a Christmas present. The watch was over £1000. The website said the item was in stock and available for next day delivery.

I later received an email informing me that the watch I had ordered won’t be in stock for 3 months.

I asked for a refund which will apparently be provided in 3-5 days.

What was more irritating about the process was that even after I was informed the watch was not in stock, it still displayed as available for next day delivery online.

To be clear, the refund was only issued after I called up and requested it.

18 December 2025
Unprompted review
AMJ Watches logo

Reply from AMJ Watches

Hello, thank you for your feedback and we’re sorry for the disappointment caused.

We can confirm that refunds are issued by us immediately once requested. Unfortunately, the remaining delay is due to standard bank processing times, which are outside of our control and typically take 3–5 working days to appear back in the customer’s account.

We completely understand how frustrating this can be, especially when an item was intended as a gift, and we sincerely apologise for the inconvenience caused. If you would like us to confirm the exact date the refund was processed, please feel free to contact our customer service team directly and we will be happy to assist.

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