amandahairs.com Reviews 

877
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 410 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the hair, describing it as soft, full, and natural-looking, with many expressing satisfaction with their purchases. Many reviewers appreciate that the wigs often arrive ready to wear, with good curl patterns and comfortable caps. The customer service is also highlighted by some as excellent, with quick responses and helpful assistance. However, some customers also noted significant discrepancies between the product received and what was advertised, including issues with density, length, color, and overall appearance. A few other people also felt that delivery times could be longer than expected, and some experienced poor customer service, with unhelpful responses or difficulties with returns.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing disappointment that the wigs... See more

Quality

Customers consistently note positive experiences with quality, praising the fullness, softness, and natural... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers reporting negative experiences, citing... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many expressing dissatisfaction over slow shipping... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a 300 density 28 inches the length was good the density was looking like 250 but other than that the hair is very nice it was indeed glueless and ready to wear and it feels very nice with a... See more

Rated 4 out of 5 stars

I ordered two wigs. Both were delayed. One was double drawn auburn and beautiful. The other was a horrid shade of yellow. 4 stars for the good one. 1 star for timeliness and the would have gotten 5 st... See more

Rated 5 out of 5 stars

This is only a customer service review with Emily. I had emailed to cancel order and the response was fast and she convinced me not to cancel and stated they’d get this out fast. Emily was bet ready t... See more

Rated 5 out of 5 stars

Ordered two wigs and they came in a reasonable time. Being the wigs have to be customized and etc and shipping from china it’s expected to take some time to come! I am pleased with that. However I hav... See more


4.1

Great

TrustScore 4 out of 5

877 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(877)

394 reviews in the last 12 months

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Rated 1 out of 5 stars

worst experience ever

worst experience ever trying to return a wig i bought and they completely ignored me not responding and won’t allow me to return it. it’s never been worn cut touched or anything and contacted them right away to start return process. their return policy is false and you will be scammed. very disappointed

27 February 2026
Unprompted review
Rated 1 out of 5 stars

HORRIBLE experience

HORRIBLE experience. Will never use this company again!! The customer service is terrible. Ordered a wig. Never received it. Asked company to cancel order and send refund. This request was sent almost 5 days ago. Still haven’t received my money yet. This company is fraud and very unprofessional. They are refusing to give me my money back. So basically I have no wig and they have my money. Had to get my bank involved. Be aware. You will have to literally fight to get your money back.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

This is one of the biggest scams on the…

This is one of the biggest scams on the internet, they will send you a wig that looks nothing like the pictures, then won’t respond . They first tried to keep my money without sending me anything then they didn’t respond to my refund request. I told them I will seek legal counsel on them. They will send you anything the wigs are nothing like the pictures they advertise and they have fake videos and fake pictures don’t buy from them they are money driven and don’t give refunds they ignore you. So you will have to call your bank and dispute it or report it as a fraud charge since they won’t send you a refund and send you a different product. I ordered 300 density and received a wig that looks so thin almost like 150 density is what it look liked.

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Not satisfied with wig purchase

I purchased a wig from Amandas Hair on 2/10/26. Upon receipt, I immediately noticed that the curl pattern was tighter than shown in the photo and significantly shorter than a typical 22-inch wig, appearing more like 18 inches. I reviewed the return policy and promptly emailed my concerns to the provided return contacts. It has been three days without a response. If I do not hear back soon, I will proceed to contact my bank to resolve the issue.

10 February 2026
Unprompted review
Rated 4 out of 5 stars

Finally

Finally, received my wig , it’s not exactly they way on the website.. but I love it .
Communication with seller was very poor,

20 February 2026
Unprompted review
Rated 1 out of 5 stars

I’ve ordered hair and they trying to…

I’ve ordered hair and they trying to say they never received payment spoke to my bank they gave me code to send to them to check there bank as they defo got my money and they have not made any effort to get back to me now I’m in process with my bank as fraud first time buying from this place never again

15 February 2026
Unprompted review
Rated 1 out of 5 stars

Never Received Wig!

I ordered a wig, paid for it but NEVER received it! Customer service is a joke, I never received a response to My e-mails. Tracking my ordered it says it was sent to FedEx but FedEx never received it! SCAM!!!

6 February 2026
Unprompted review
Rated 1 out of 5 stars

Purchased a ombre wig it came within…

Purchased a ombre wig it came within 15/20 days purchase 26inch it came very yellow even though I asked for photos prior sending but I was ignored..

the wig was more 16inch / 18inch the transition from the brown to the ginger which was meant to be blonde was like a ring of ginger strip.

Trying to get hold of the customer service has been appuling they offered me 20 dollers lol to keep it I just want to return as I'm well within my rights now currently being ignored so I've contacted clearpay as I paid through them.

No returns information stated on website all has to be done via email...

4 February 2026
Unprompted review
Rated 5 out of 5 stars

The hair is full

The hair is full. It is soft. It is curly it does not shed. The lace is top tier. This is my first time ordering from Amanda and she has gained a lifetime Customer as long as nothing changes. The only thing I didn’t like was the shipping it doesn’t update you on anything but everything else was perfect

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Delivery

When there was confusion on when I would receive my wig,I reached out and got Emily. Emily was great! She followed up with me through every step of the way. I received my wig in a very timely matter and was very happy with the customer service from Emily. I will order from them again.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

I love the hair it’s soft and has true…

I love the hair it’s soft and has true length
The curls are popping. The gift bag is truly worth it. Also I like the fact that Emily response to whatever issue or question. I will definitely order again.

14 February 2026
Unprompted review
Rated 4 out of 5 stars

I recently purchased a 13×4 curly wig…

I recently purchased a 13×4 curly wig from Amanda Hair and overall, I am satisfied with the quality. The hair is soft, looks natural, and was well packaged. Shipping was fairly quick, and communication was decent. The wig itself is pretty, easy to style, and holds curls well.

However, my only disappointment is that I did not receive the 300 density that I paid for. The hair is noticeably thinner than expected, which was a letdown since I specifically ordered higher density for a fuller look. Aside from that issue, the hair quality is good.

If Amanda Hair improves accuracy with order details and ensures customers receive the correct density, they would be an excellent company. I would consider ordering again, but only if this issue is corrected in the future.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

This is my 4th time ordering from…

This is my 4th time ordering from Amanda hair, My 1st wig was a 30" curly that i ordered in 2023! And to this day it looks amazing! Curls are soft and i still get complimented.... i emailed them to update my latest wig order and they did so swiftly & my wig has now been dispatched! Thank you Emily!!!! I cannot wait to recieve my latest wig :) i know it will be tea 😍

9 February 2026
Unprompted review
Rated 5 out of 5 stars

I love my wig thank

I love my wig, it’s absolutely gorgeous. But I wanted to give myself a bit of time before making this comment, because right now I feel like I’m losing a bit of hair. I think it’s normal since I curl it all the time. I think that’s where my mistake is.

Thanks you

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not purchase from this company

Do not purchase from this company! The wig I received is darker than the one I purchased and they are refusing to refund my money. They started by trying to claim it was a custom order. But, I had simply purchased one of their stock wigs. The emails have become condescending too. The customer service is very bad.

9 February 2026
Unprompted review

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