amandahairs.com Reviews 

871
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 410 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the hair, describing it as soft, full, and natural-looking, with many expressing satisfaction with their purchases. Many reviewers appreciate that the wigs often arrive ready to wear, with good curl patterns and comfortable caps. The customer service is also highlighted by some as excellent, with quick responses and helpful assistance. However, some customers also noted significant discrepancies between the product received and what was advertised, including issues with density, length, color, and overall appearance. A few other people also felt that delivery times could be longer than expected, and some experienced poor customer service, with unhelpful responses or difficulties with returns.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing disappointment that the wigs... See more

Quality

Customers consistently note positive experiences with quality, praising the fullness, softness, and natural... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers reporting negative experiences, citing... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many expressing dissatisfaction over slow shipping... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a 300 density 28 inches the length was good the density was looking like 250 but other than that the hair is very nice it was indeed glueless and ready to wear and it feels very nice with a... See more

Rated 4 out of 5 stars

I ordered two wigs. Both were delayed. One was double drawn auburn and beautiful. The other was a horrid shade of yellow. 4 stars for the good one. 1 star for timeliness and the would have gotten 5 st... See more

Rated 5 out of 5 stars

This is only a customer service review with Emily. I had emailed to cancel order and the response was fast and she convinced me not to cancel and stated they’d get this out fast. Emily was bet ready t... See more

Rated 5 out of 5 stars

Ordered two wigs and they came in a reasonable time. Being the wigs have to be customized and etc and shipping from china it’s expected to take some time to come! I am pleased with that. However I hav... See more


4.0

Great

TrustScore 4 out of 5

871 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(871)

393 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Understanding

Easy and quick service. I was worried because I ordered the wrong density but was able to swap it before it was shipped.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

One stop shop for great products & service

Wonderful experience this actually my 2nd time purchasing. My contact's name is Alisa. She's very responsive. The customer service is A1. The hair quality is superb. I highly recommend Amanda Hairs to anyone looking for great customer service & affordable great quality hair!!!

11 March 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my wig from…

I absolutely love my wig from AmandaHairs! The quality is amazing and it looks so natural. It’s soft, easy to style, and very comfortable to wear. I’ve gotten so many compliments every time I wear it. Definitely one of the best wigs I’ve purchased. Highly recommend AmandaHairs if you’re looking for beautiful, high-quality wigs!

10 March 2026
Unprompted review
Rated 4 out of 5 stars

I ordered two wigs 1 great the other horrid

I ordered two wigs. Both were delayed. One was double drawn auburn and beautiful. The other was a horrid shade of yellow. 4 stars for the good one. 1 star for timeliness and the would have gotten 5 stars but they stopped communicating. Then the 300 bucks ugly wig now they are not answering emails

2 March 2026
Unprompted review
Rated 1 out of 5 stars

worst experience ever

worst experience ever trying to return a wig i bought and they completely ignored me not responding and won’t allow me to return it. it’s never been worn cut touched or anything and contacted them right away to start return process. their return policy is false and you will be scammed. very disappointed

27 February 2026
Unprompted review
Rated 1 out of 5 stars

HORRIBLE experience

HORRIBLE experience. Will never use this company again!! The customer service is terrible. Ordered a wig. Never received it. Asked company to cancel order and send refund. This request was sent almost 5 days ago. Still haven’t received my money yet. This company is fraud and very unprofessional. They are refusing to give me my money back. So basically I have no wig and they have my money. Had to get my bank involved. Be aware. You will have to literally fight to get your money back.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

This is one of the biggest scams on the…

This is one of the biggest scams on the internet, they will send you a wig that looks nothing like the pictures, then won’t respond . They first tried to keep my money without sending me anything then they didn’t respond to my refund request. I told them I will seek legal counsel on them. They will send you anything the wigs are nothing like the pictures they advertise and they have fake videos and fake pictures don’t buy from them they are money driven and don’t give refunds they ignore you. So you will have to call your bank and dispute it or report it as a fraud charge since they won’t send you a refund and send you a different product. I ordered 300 density and received a wig that looks so thin almost like 150 density is what it look liked.

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Not satisfied with wig purchase

I purchased a wig from Amandas Hair on 2/10/26. Upon receipt, I immediately noticed that the curl pattern was tighter than shown in the photo and significantly shorter than a typical 22-inch wig, appearing more like 18 inches. I reviewed the return policy and promptly emailed my concerns to the provided return contacts. It has been three days without a response. If I do not hear back soon, I will proceed to contact my bank to resolve the issue.

10 February 2026
Unprompted review

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