The only reason for giving 4 stars instead of 5 was because of a missed delivery. I cannot see why the small package wasn’t pushed through the door first time, like it was on the second delivery. Oth... See more
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I know it is not recommended, but I put the cooling mat in the freezer for a couple of hours. This way, I can lie or sit on it, and it goes a long way toward soothing the osteoarthritis in my hips. I... See more
Phone was answered quickly, and the person I spoke to was immediately able to identify the items I needed. Goods arrived two days later. Couldn’t realistically ask for better.
Thank You Alpha Clinics! I am glad that I have found Alpha Clinics and the efficient ordering and posting service for my hearing aid accessories. Thank you so much. David Flower
Company details
Written by the company
We offer the best possible vision and hearing health care within the U.K. Bringing our renown 5* services to the comfort of your own home. We pride ourselves on giving patients the energy and motivation to do the activities they want to do.
Contact info
Clayton House, Fort Street, BB1 5DP, Blackburn, United Kingdom
- 01254661028
- info@alphaclinics.co.uk
- alphaclinics.co.uk
4.5
Excellent
391 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
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Fast efficient service.
25 July 2025
Excellent service.
My original order got lost in the post but Alphaclinics sent a replacement straight away. Excellent service. Happy to recommend and I will use them again.
29 July 2025
Prompt service
29 July 2025
Easy ordering and very prompt delivery
27 July 2025
Cheaper than specsavers
25 July 2025
the service was carried out fast and…
the service was carried out fast and received products quickly, well happy with service
26 June 2025
i quickly got what i ordered.
25 June 2025
Dont adverise something you cannot supply.
You advertised a type 4 RIC receiver for my phonak hearing aids and that is what I ordered. You sent a type 5 which uses a different kind of wax guard, so now I have a mix and match pair of hearing aids. Your excuse... run out of type 4. WHY ADVERTISE THEM THEN? Would help if you now sent me FOC a right hand type 5 RIC.....instead of offering free wax guards! Then I would have a matching pair.
28 June 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Great customer service
I accidentally over-ordered and requested a refund. This was actioned immediately.
29 June 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
The service
26 June 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Easy shopping
26 June 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
items ordered arrived promptly ,service…
items ordered arrived promptly ,service excellent
26 June 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Easy to use website and everything…
Easy to use website and everything available.
Very quick delivery.
26 June 2025
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
Reply from Alphaclinics
Thank you for your feedback! Should you require anything in the future just let us know.
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