Alphaclinics logo
Visit website

Alphaclinics Reviews 

391
•
TrustScore 4.5 out of 5

4.5

Audiologist
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 119 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptionally fast delivery service, noting that orders consistently arrive on time and in perfect condition. People also appreciate the straightforward online ordering process, highly reasonable prices, and the efficient support team available. However, some customers also noted serious issues with delayed or entirely missing packages, alongside unresponsive communication when seeking help. Some reviewers were not happy with receiving incorrect items, missing components, or specialized products that did not function properly. Others experienced frustrating wait times when attempting to resolve stock shortages or secure proper order replacements.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt delivery times, useful... See more

Order

People report positive experiences with order, highlighting the straightforward online ordering process,... See more

Product

Clients share ambiguous opinions on product experiences, as many consumers praise the excellent quality,... See more

Service

Customers had positive experiences with service, frequently praising the prompt delivery, efficient ordering... See more

Quality

Customers consistently note ambiguous experiences with quality, as opinions regarding the products are deeply... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I know it is not recommended, but I put the cooling mat in the freezer for a couple of hours. This way, I can lie or sit on it, and it goes a long way toward soothing the osteoarthritis in my hips. I... See more

Rated 5 out of 5 stars

Thank You Alpha Clinics! I am glad that I have found Alpha Clinics and the efficient ordering and posting service for my hearing aid accessories. Thank you so much. David Flower

Rated 5 out of 5 stars

Phone was answered quickly, and the person I spoke to was immediately able to identify the items I needed. Goods arrived two days later. Couldn’t realistically ask for better.

Rated 5 out of 5 stars

A convenient way for my husband to deal with after op problems. I found what was needed on your website and ordered in bulk together with disposable bags.

Company details

  1. Audiologist

Written by the company

We offer the best possible vision and hearing health care within the U.K. Bringing our renown 5* services to the comfort of your own home. ​ We pride ourselves on giving patients the energy and motivation to do the activities they want to do.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

391 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(391)

119 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Good company to deal with.

I am an 85 year old sceptic so when I was looking for a tv streamer I did a lot of research and this company was the the best price and British, this is a very good company to deal with, the item I bought was obviously made by a different company and in my opinion well over priced for what it is but Alpha Clinics was the best price of all. Fast delivery and very easy to order.

7 November 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look