Excellent experience. Needed to travel to Canada on short notice to support family, and AllCleared helped me through the process faster than I had feared, and with minimal action required on my par... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
AllCleared made the U.S. waiver process so much easier for me. The paperwork and requirements felt overwhelming on my own, but their team guided me clearly and kept me updated. I feel relieved knowing... See more
Company replied
The promptness of my emails to them is outstanding. I deal with Grace Case Manager at Vancouver office… she responded thoroughly today of my concerns and answered all my questions .. I feel comforta... See more
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AllCleared is amazing in helping you obtain a pardon and US Waiver and helps you through the entire process explainining all details. I highly recommend it to anyone who wants a fresh new start at t... See more
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Company details
About AllCleared
Written by the company
We are a team of pardon and waiver experts. Since 1989, we have helped over 150,000 clients start fresh.
At AllCleared, we advocate for our clients, process their documents, and navigate complex systems to grant travel waivers and expunge, seal, or suspend records.
We formed AllCleared -- originally named 'Pardon Services Canada' -- in 1989 because we believe people should be defined by where they’re going, not where they’ve been.
Our long-standing leadership status has helped us establish invaluable and unique relationships with police agencies, the Parole Board of Canada, the Canadian Centre for Police Information (CPIC), Canadian Immigration & Citizenship (CIC), the Department of Homeland Security, and courthouses across North America.
Second chances start at AllCleared, where our advocates work together to reclaim the rights of Americans and Canadians whose mistakes earlier in life should no longer define or burden them.
Contact info
1268-1111 West Hastings Street, V6E 2J3, Vancouver, Canada
- 1(866)972-7366
- hello@allcleared.com
- allcleared.com
4.7
Excellent
423 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everything checked out perfectly from…
Everything checked out perfectly from start to finish. Communication was excellent, the process was smooth, and everything was exactly as described. Very professional, reliable, and easy to work with. No issues, no surprises — completely all clear. I would absolutely recommend them to anyone looking for a trustworthy and high-quality experience. Thank you again!
10 December 2025
Unprompted review
Allcleared has made the process much…
Allcleared has made the process much easier for me. I’m glad I contacted them. Would recommend!
3 May 2026
Unprompted review
Allcleared was fantastic they always…
Allcleared was fantastic they always answered the phone anytime I needed and answered my questions. I would highly recommend them to get the job done quickly and accurately and in the time frame they said! Thanks again for your service
Ralph
16 August 2025
Unprompted review
Reply from AllCleared
Hi Ralph,
Thank you for your kind words. We’re glad to hear our team was consistently available to answer your questions and support you throughout the process. It’s great to know everything was completed accurately and within the expected timeframe. We truly appreciate your recommendation.
Warm regards,
The Case Management Team
Done and done
I never argue with success. They did the job and that is the best I can ask
16 April 2026
Unprompted review
Reply from AllCleared
Hi Kim,
Thank you for your feedback. We’re glad to hear you were satisfied with the outcome and that our team was able to deliver as expected.
All the best,
The Case Management Team
Guy on the phone was really helpful and…
Guy on the phone was really helpful and straightforward. Thanks for the info
10 April 2026
Reply from AllCleared
Hi Jackson,
Thank you for your feedback! We’re glad to hear our team was helpful and able to provide clear, straightforward information.
All the best,
The Case Management Team
I find that the behavior of case…
I am extremely disappointed with my experience with AllCleared Solutions. The behavior of their case management team has been consistently unprofessional and, at times, outright disrespectful.
When reaching out for assistance or clarification, I have been met with a tone that feels more like being scolded than supported. The way some staff communicate is unnecessarily harsh—comparable to dealing with a military drill instructor rather than a service provider that is supposed to guide and assist clients.
What is most concerning is the emotional impact. Every time I call, I feel increased stress and anxiety instead of reassurance. As a client trying to navigate complex matters, I expect clear, respectful communication. Instead, I often receive dismissive or vague responses, particularly when asking reasonable, well-researched questions. Being told “no” without proper explanation or being given incomplete answers only adds to the frustration.
A company in this line of work should prioritize professionalism, empathy, and transparency. Unfortunately, my experience has been the opposite.
I hope this feedback is taken seriously and leads to meaningful improvements in how clients are treated.
28 February 2026
Unprompted review
Reply from AllCleared
Hi there,
Thank you for your feedback. We take concerns about communication seriously, as our team is expected to maintain a professional and respectful approach at all times. At the same time, our role involves providing clear, accurate guidance based on established requirements, which can sometimes involve setting firm expectations or delivering information that may not align with what a client is hoping to hear.
We strive to ensure all responses are complete and based on the facts of each file, and we do not intend for this to come across as dismissive or discourteous. We will review your comments internally, but we remain confident in the professionalism and experience of our case management team.
If you would like to discuss your file further, we are available to review any specific concerns directly.
Sincerely,
The Case Management Team
Very helpful
All Cleared will consistently and professionally assist and guide you and I am very happy with how much they have helped and continue to help me in obtaining my waiver.
19 March 2026
Unprompted review
Reply from AllCleared
Hi Peter,
Thank you for your kind words. We’re glad to hear our team has been able to consistently support and guide you throughout your waiver process. It means a lot to know you feel well assisted every step of the way.
Sincerely,
The Case Management Team
Great service
They made it easy to get the info I needed snd were up front about the costs
3 March 2026
Reply from AllCleared
Hi Robert,
Thank you for your feedback. We’re glad to hear our team was able to make the process easy and provide clear information, including being upfront about the costs involved.
All the best,
The Case Management Team
Reply from AllCleared
Hi Rodne,
Thank you for your feedback. We do not offer credit monitoring services, so it’s possible there may be a mix-up with another company. If you were trying to reach AllCleared regarding record suspensions, U.S. waivers, or travel admissibility, our team would be happy to assist.
Kind regards,
The Case Management Team
They helped me get my first waver it…
They helped me get my first waver it was a struggle but we got it done
13 February 2026
Unprompted review
Reply from AllCleared
Hi Ashley,
Thank you for your feedback. We’re glad to hear you were able to secure your first waiver, even though the process had its challenges. We appreciate your trust and are pleased we were able to help you reach the finish line.
All the best,
The Case Management Team
3 successful US Waivers now!!
I have used AllCleared for over 15 years now. They have assisted me every 5 years to obtain my US Waiver and have always made the process as smooth as it can be. It has been 3 successful 5-year waivers each time. Thank you AllCleared team!
12 January 2026
Unprompted review
Reply from AllCleared
Hi Joe,
Thank you for your continued trust over the years. We’re glad to hear the process has consistently been smooth and that each of your 5-year U.S. waivers has been successful. Your long-standing support truly means a lot to our team.
Sincerely,
The Case Management Team
This company will be honest with you
This company will be honest with you. I researched a number of lawyers and many will sugar coat the process. All Cleared will give you a clear idea of the procedure and what to expect.
24 December 2025
Unprompted review
Reply from AllCleared
Hi Stuart,
Thank you for your thoughtful feedback. We’re glad to hear you appreciated our straightforward and transparent approach. Being clear and honest about the process is important to us, and we’re pleased it helped you feel confident in your decision.
Sincerely,
The Case Management Team
Great service
12 December 2025
Unprompted review
Reply from AllCleared
Hi Maaya,
Thank you for your feedback! We’re glad to hear you had a great experience.
All the best,
The Case Management Team
Reply from AllCleared
Hi Seth,
Thank you for your feedback! We’re glad to hear our team was responsive and that you had an amazing experience.
Warm regards,
The Case Management Team
proffessionals with the knowledge make…
proffessionals with the knowledge make it a effortless experience.
19 December 2025
Unprompted review
Reply from AllCleared
Hi Cole,
Thank you for your feedback! We’re glad to hear you had a great experience and that our team was timely and professional throughout the process.
Kind regards,
The Case Management Team
Made preparing for our cruise easier.
Made preparing for our cruise easier.
16 December 2025
Unprompted review
Reply from AllCleared
Hi Erica,
Thank you for your feedback! We’re glad to hear our support helped make preparing for your cruise easier.
All the best,
The Case Management Team
AllCleared U.S Waiver
AllCleared made the U.S. waiver process so much easier for me. The paperwork and requirements felt overwhelming on my own, but their team guided me clearly and kept me updated. I feel relieved knowing I didn’t have to figure it all out alone. Highly recommend their services for anyone dealing with this process.
24 May 2025
Unprompted review
Reply from AllCleared
Hi Frank,
Thank you for sharing your experience. We’re glad to hear our team was able to make the U.S. waiver process clearer and less overwhelming, and that the ongoing guidance and updates helped put you at ease. We truly appreciate your recommendation.
Warm regards,
The Case Management Team
Reply from AllCleared
Hi Anton,
Thank you for your feedback! We’re glad to hear you had a great experience and appreciate your recommendation.
Kind regards,
The Case Management Team
AllCleared is the right choice
AllCleared helped me when I needed them the most. I did my research before I decided how I was going to get my reentry taken care of, and I went with AllCleared. They made a complex issue easy for me, always answered questions, and were very timely. I have, and will recommend them to individuals in similar situations.
12 December 2024
Unprompted review
Reply from AllCleared
Hi Jeremie,
Thank you for sharing your experience in such detail. We’re glad to hear our team was able to step in when you needed support most and help make a complex process feel manageable. We truly appreciate your trust and your recommendation.
Sincerely,
The Case Management Team
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