Albert has been a real lifesaver for me! I live paycheck to paycheck and knowing that an instant deposit is available is a breath of relief for me. Whether it’s for gas, food, or bills, Albert has had... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This app continues to surprise me. It has a lot of features that I love and didn't know I needed until I had it.
Company replied
Everyone is very helpful and timely addresses whatever concerns you may have. Customer service is easy too reach and communicate with.
This is the only one of these apps I like. I always forget I have have rainy day fund saving up with Albert and it always is a blessing to have!
Company details
Written by the company
Albert is a fast-growing money app with millions of customers. We help people get smarter about money with industry leading financial products and a personal financial assistant that offers a whole new way to budget, save, and invest. Complexity and high fees have dominated the financial industry for decades. At Albert, we make financial products that are intuitive, affordable and available to all.
Contact info
, , Los Angeles, United States
- support@albert.com
- albert.com
4.5
Excellent
7K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
How fast and easy it was to setup plus…
How fast and easy it was to setup plus it has a budget feature to keep you on track
8 May 2026
So far I am loving Albert and I look…
So far I am loving Albert and I look forward to exploring all that it can offer.
8 May 2026
Albert always been good to me
8 May 2026
Love this app
8 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Don’t understand why I was only able to…
Don’t understand why I was only able to get 25 instant cash. I need 60
7 May 2026
Reply from Albert
Thank you for leaving a review. If you have any questions or need assistance with your account, please reach out to our support team. We'll be happy to help!
Still using Albert to help cover…
Still using Albert to help cover surprises. Love the investment feature as well
6 May 2026
Easy application and quick funds
5 May 2026
Woke up this morning to a charge coming…
Woke up this morning to a charge coming out of my savings account! 9.99 charge never did I give albert permission to charge any of my accounts for anything! once I opened my app I was not even logged in, so I logged in and to my surprise it presented me with membership options to continue.. What was the 9.99 charge for then? Glad I caught it this month because I was also charged last month! You need to better disclose your hidden “fees”
5 May 2026
Unprompted review
Reply from Albert
Hey - I’m Sam, a senior support specialist, and I’m hoping to connect with you regarding your concerns with these charges. Please email me at support+sam.m@albert.com so I can take a look. Thank you. –Sam
Simple to use and convenient
Simple to use and convenient. Lots of different benefits to having an Albert account
4 May 2026
I love the savings account
4 May 2026
Albert has been helping..I was…
Albert has been helping..I was wondering why though I went from a one higher borrowing amount and now I’m receiving less, other than I’m thankful all the way around..
4 May 2026
Reply from Albert
Hi Tiffany—We're happy to hear you're finding Albert helpful! I’m Sam, a senior support specialist, and I’d like to answer any questions you may have about our Instant feature. If you’re up for it, please email me at support+sam.m@albert.com. Thank you. –Sam
I keep being told to confirm my bank…
I keep being told to confirm my bank account for the 1000.0 advance and it never goes thru. -my max is 500.00🤷♀️
4 May 2026
Reply from Albert
Hi there — it looks like our support team is working with you to resolve this. If you have any other questions, you can email me directly at support+sam.m@albert.com, and I'll be happy to help. –Sam
Love this app
Love this app, it helps me with everything, all my finances thank you Albert app
3 May 2026
Albert helps whenever I need
3 May 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.