Albert has been a real lifesaver for me! I live paycheck to paycheck and knowing that an instant deposit is available is a breath of relief for me. Whether it’s for gas, food, or bills, Albert has had... See more
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Review summary
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This app continues to surprise me. It has a lot of features that I love and didn't know I needed until I had it.
Company replied
Everyone is very helpful and timely addresses whatever concerns you may have. Customer service is easy too reach and communicate with.
This is the only one of these apps I like. I always forget I have have rainy day fund saving up with Albert and it always is a blessing to have!
Company details
Written by the company
Albert is a fast-growing money app with millions of customers. We help people get smarter about money with industry leading financial products and a personal financial assistant that offers a whole new way to budget, save, and invest. Complexity and high fees have dominated the financial industry for decades. At Albert, we make financial products that are intuitive, affordable and available to all.
Contact info
, , Los Angeles, United States
- support@albert.com
- albert.com
4.5
Excellent
7K reviews
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Very useful app
Very useful app. Cash advance limit is higher than other comparable apps and even after paying back my advance a little late, I was still able to take out another one without being penalized.
27 April 2026
We all need a bridge between our bills…
We all need a bridge between our bills & next pay period. You never know what can happen, life is unpredictable and I’m glad we have financial assistance from your amazing app.
27 April 2026
Albert helps when I’m short on cash
26 April 2026
Super fast and easy!
Super fast and easy!! Love having this as a back up for those quick unexpected situations
25 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Albert
We appreciate you sharing this. It means a lot to know Albert stands out as a top experience for you.
This company is a SCAM they have taken…
This company is a SCAM they have taken multiple different amounts of money from my account that I did not authorize. I was literally robbed by Albert. Stay away!
25 April 2026
Unprompted review
Reply from Albert
Hey there — I'm Sam, a senior support specialist here at Albert. I understand you have concerns regarding charges you've seen. I've had my colleague reach out to you over email. Please feel free to respond there, or email me directly at support+sam.m@albert.com for additional help. Thank you. –Sam
Great app to use when in need of money
25 April 2026
I have used this app for a while now…
I have used this app for a while now and it’s been great. Sometimes slow for repayment but other than that it’s great.
24 April 2026
Reply from Albert
Thank you for your feedback. It's great to hear that your overall experience with Albert has been a good one—we appreciate you!
Get the help you need when you need it…
Get the help you need when you need it the most , thank you Albert
24 April 2026
Love this app!!
24 April 2026
Reply from Albert
We're glad to hear that any issue you were running into has since been resolved. We appreciate your review and your continued support as one of our customers!
I’ve been with Albert for about 5 years…
I’ve been with Albert for about 5 years now, easiest and most convenient app to use when you’re in a pickle.
23 April 2026
Fraudulent behavior
Last month I deactivated my account with Albert because I no longer needed to use a cash advance app, this month I got a subscription charge from them. Even when I explained that I had deactivated my account they refused to refund me.
21 April 2026
Unprompted review
Predatory Company.
If you’re having trouble with money and going to Albert for help, I’d advise you to stay away. I’m a college student and needed a couple bucks to help get gas for the week. Albert was able to float me $35 which helped. What they didn’t tell me was the fact they charged me $19.99 to do so. I took a cash advance on Friday, and on Tuesday, woke up to this charge on my account. I messaged support, and their response was that I already had an active account, saying I was charged since December (I was not) and refused to issue me a refund for this subscription. I never gave them permission to auto-subscribe for this. They’re sneaky and prey on those already struggling. Take it from me and just stay away from companies like this.
21 April 2026
Unprompted review
Reply from Albert
Since starting Albert, we’ve expanded the features we offer, and we require a monthly fee to support certain features. We understand not everyone may want to use Genius and the feedback regarding your experience is important to us. I’m Sam, a senior support specialist at Albert, and I’d love to address any outstanding concerns you have. Please email me at support+sam.m@albert.com so we can connect. Thank you. –Sam
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