Airports Taxi Transfers Reviews 

There was a problem , in that we arrived in arrivals very much earlier than expected. This was solved promptly and we were kept well informed by phone. Return journey was faultless. We got a WhatsApp message that the driver was on the way. Both drivers were efficient and helpful.

Really easy to book, driver was waiting at airport on arrival. George was really nice and provided booster seats for our daughters. Lady who picked us up for our return flight was lovely, arrived on time and got us to airport quickly.

This is a terrible company to deal with. When you make a booking they require you to prepay which is fine if they were a reputable company. They are supposed to monitor your flight. Our flight was delayed by 2 1/2 hours and we called to let them know. Then when we got to destination no one was there. Again many back and forth calls for 45 minutes and nobody showed though the person was still going to show - Ha. We decided to just take a taxi and dispute our charge. They stated to AE that policy says you must call within 60 minutes of scheduled arrival time or it will be called a no-show which is not refundable. Am I supposed to stay awake on the plane and call them from the plane.
I will NEVER use them again and I am in the travel industry. I will also make sure that my customers do not use them

Great driver, very friendly. Good communication advising on live location pre arrival and keeping us updated. Highly recommend.

We were getting a bit worried about getting a taxi back to the airport due to going separately to family and most local Spanish taxi firms not taking bookings. However, super easy with airport taxi transfers - smooth booking process, fair price, glad to have it organised in advance too, with confirmation emails and details sent, as well as contact details should the driver have not arrived. But he did, bang on time and was so lovely. We were gutted we had run out of euros to tip, sorry and thank you!

First time arranging own airport transfers, easy booking process.
Confirmation of booking where to meet at airport very simple to understand.
Both drivers to and from airport exactly where they said they would be, waiting ready for us. Both drivers very professional and polite. Would deffinately use again and deffinately recommend.

Very polite, nice, helpful drivers and good cars. We forgot our caps in the car and the brought it one day later to our hotel reception. Great Service :)

The busses were ok, but the bus that picked us up from the airport needs asap a visit to the garage. The brakes were very bad and making terrible sound that was metal on metal what means that the brakes are very worse. I told the driver to visit the garage, but he told me he had no time to. The driver was very kind and helpfull, the second bus was ok and the driver also very helpfull. Good service and they were both on time.

The service was very good, driver was on time.

Not the first time this company let me down but I gave them the benefit of the doubt. Last time the car never showed up to collect me, my wife and two small kids in Dublin because the driver was in a car crash - no alternative provided. Exactly same thing this time in France - They told me the driver was in a car crash - They told me to get a taxi and they'd refund the taxi cost. The taxi cost was twice what I paid for the trip. Avoid at all cost

Excellent communication once booked and also on the day.

Used to pick us up from cruise terminal zeebrugge off Royal Caribbean ship into Bruges centre for 4hrs and was faultless operator on time and great drop off/pick up location. And for 4 people cheapest way to get into Bruges.

Fantastic service.
Both drivers very professional and on time.
No problems would thoroughly recommend.
Thank you so much
Paul & Lorraine Rimmer

If I could give them zero stars I would.

The service received was abysmal. We were waiting for a driver at Malaga airport for 1 hour 20 minutes. We tried calling the “emergency number” over 12 times with no response. We also sent numerous messages to the WhatsApp number, again without a response.

We then called the number you are given to call in the event you are unable to get through on the “emergency line”. Someone in the UK tried calling the Spanish emergency number but was also unable to get through.

The only “help” we were given was being told to wait a hour and to then get a normal airport taxi, which of course we had to pay an additional fee for.

Safe to say, would never use again.

The driver was great! I got picked up on time and he even had suggestions for places for me to visit while I was there.

Excellent service! Booked transfers in Turkey and was very impressed with the process overall, the ease of booking and the quality of service we received! Will use this site again.

Easy to book online. I ended up booking four rides while in Tokyo after the first went down well. Great communication and reasonably priced.

Booked a return trip from Faro Airport for 7 passengers and paid in advance. Driver picked us up but drove at least 30km over the speed limit, drove dangerously and was on his phone the entire journey texting. The company then told the driver that we hadn't paid in advance and tried to charge us again. Our return trip which was booked and paid for in advance for a week later didn't show up and I did not get a response from any of the emergency numbers provided either via text or phone call. We ended up having to pay for an Uber which cost us more money and stress. Still no response from the company at all about my complaints or experience.

Cancelled our booking without notice and never answered the phone

We booked and paid in advance for an airport transfer for my family, including two elderly relatives (72 and 78 years old) and a disabled family member.

Our flight was delayed and we called the emergency number listed in their terms well in advance (18:46h). We got an automated message saying the office was closed and to call another number. That number redirected us to a third one, where they confirmed the booking again after we gave them the flight details.

When we landed (23:30h), we were told the booking had been cancelled and to call another number for a new one. Nobody ever answered that number.

Their own terms state an emergency phone line and a maximum 1-hour waiting time. Neither was honoured. We had to pay for a taxi ourselves late at night.

The phone number on the invoice doesn’t answer either. There’s no way to reach this company when something goes wrong — the only thing they were quick to do was confirm the €180 payment.

If you’re travelling with elderly relatives or anyone needing special assistance and relying on this service as a guarantee, be aware this can happen. We won’t be booking with them again.

This company scammed our family with a classic bait and switch. We had an early morning flight arrival in Accra with our two young children so we paid a premium to have a dedicated driver who would meet us in the arrival hall - with a comfortable vehicle guaranteed to fit us and our luggage. When we arrived we waited 30 minutes, which happens, but we were met by someone who wasn't our dedicated driver. That's fine too, but after a walk to a car park, we discovered it was nothing more than a Bolt/Uber. The driver spent another 5-10 minutes trying to jam in our luggage because the car was not appropriate or what we ordered. If it wasn't so early in the morning, and we weren't with our children, or led on a walk to a car park with all our luggage in an unfamaliar place, we'd have refused. Spare yourself the expense and poor service and book elsewhere. Being scammed to kick off a holiday wasn't very nice and people should expect better.