AiroLuggage Reviews 

I booked in a last minute delivery on a Wednesday from Australia to the United Kingdom under the Classic delivery which takes 2-5 business days. John was very helpful in the booking process as I was getting my luggage sent to me and I didn't have my luggage with me to complete the full process myself. He made sure I had all the necessary documentation to print within an hour of my booking with full instructions so I could get my brother to attach it to my luggage for pick up on next day (Thursday morning). Pick up was on time during the timeframe selected. I was provided with a tracking link so I could keep track of my luggage. Surprisingly the link advised that I would receive my luggage early on Tuesday. On Tuesday however I noticed that there was a delay in transit so I followed up with John and he made sure to check what was going on. He kept me updated on the progress of my luggage. There were a few delays based on a Tuesday delivery and a bit of confusing messages on the tracking details link however it was not at the fault of Airoluggage unfortunately my luggage had missed some connections and got delayed with a public holiday in one of the countries it travelled through. Eventually my luggage arrived in London the following Friday, which was actually not delayed based on the option of delivery I had selected in the first place. Best of all my suitcase was actually well in tact and all my belongings had made it safely. I would highly recommend Airoluggage of anyone looking to send their luggage internationally or even domestically in the UK. The service provided is personal and helpful and the pricing for the service is very competitive. I had a 28kg piece of luggage sent and I did a fair bit of research and couldn't find any other service that provided as a good of a price than Airoluggage. I would definitely use their services again.

Several personal calls demonstrating attention to detail and care with personalised efficiency. Quick and reliable service I intend to use the service again next month. Excellent service thank you

Excellent customer service. Delevery my luggage on time. Thank you.

The service was excellent and value for money. I ordered bags to be picked up from Manchester and they arrived swiftly the next day. Fantastic service

I was travelling to Spain with my 2 year old. This service made it much easier. It all went smoothly- my luggage was waiting for me when I arrived at the apartment and arrived home 2 days after me. I would definitely use this company again!

Needed suitcases sending in uk over a bank holiday

They were picked up on the Friday afternoon and at our destination the following morning before we were.

I’d recommend these 100%

Saved me a lot of stress and £££

Just had an important and precious piece of lost luggage brought home to the UK from South Africa. John was always accessible and easy to talk to. Airoluggage was also considerably cheaper than other companies we searched. Well done airoluggage. We shall look for you next time we need assistance with luggage and or cargo transport.

Although we live in Australia, Airoluggage made the task of transferring our bags in the UK easy. The service has been very good.
Murray

We sent 2 ski bags 2 Austria. Everything went like clockwork and when I couldn't figure out how to print the labels, the team at Airoluggage was happy to help. I would use them again!

I would recommend: Being a first time user I was naturally a bit anxious to ensure my skis arrived on time, otherwise I've had to hire. They collected and delivered on time. No fuss. Great service thanks !

I like this company, I sent my luggage to Lithuania, fast collection, quick delivery, good communication, any problems, going to use this service again.

I have used Airoluggage twice now, and each time I have been very happy with the service provided. I have a long journey from where I live to the airport and not having to take my bags to the airport, and then skipping the baggage collection when I arrive on holiday is a godsend! I always recommend this company to my friends and family as the customer service is great and the prices are very competitive.

I have used Airoluggage several times to send bags in both directions between the UK and continental Europe. The service has been consistently high quality and personal at a good price. Any issues have been dealt with efficiently and quickly.

I used this service for the first time a couple of weeks ago for a return trip and would highly recommend it to anyone! It was so easy and stress free, simple to organise and John was contactable at all times to answer any queries I had. Luggage was picked up and arrived both ends of my trip at the time frame stated. Fantastic service and made my trip complete hassle free! Def be using this again for my future trips!

Super service from AiroLuggage: One way journey? Yes, full car on the way back and an extra passenger and luggage. No problem! Travelling home in July going in June, need the labels before I travel? No problem! In a house not a hotel! No Problem! I need to book 2 cases! No problem!! So my two suitcases were checked in, and luggage labels ready to print, months before I needed to travel - how brilliant is that!!!

I used the services from AiroLuggage on my trip to Spain, outstanding service. Would highly recommend using this service again, door to door delivery service.

It’s the second time we use AiroLuggage and couldn’t recommend enough! They are super quick to respond and have such competitive rates. The luggage arrived within the times they provided and all arrived in good condition. Highly recommended, super professional company!