AiroLuggage Reviews 

Excellent service! We shipped fragile items and they all arrived perfectly. Would definitely use your company again. Thank you!

DHL arrived to collect my suitcase. 2hrs early but it was ready for collection. Arrived the following morning 8hrs earlier than expected. Excellent service and very professional. Paid quiet a bit more than other company I have used but it was worth it listening to my family when they opened the suitcase. Will use them again in future.

They use dhl, I discovered it the day of the pick up so better call dhl directly and save money. I had 4 bags to ship, two arrive on time (after 2 days with standard shipping) 2 are still missing as I write and it’s been one week now. One of the bag got stuck at the custom as they said I put liquids in it, but I didn’t do that. Now after attempting to retrieve this bag and the other one I still don’t know why they are not being delivered. I leave for a working trip tonight, imagine my deep frustration. I want a refund for all the trouble, also because it’s me contacting dhl the push for an answer.

Used the service for luggage delivery from manchester to tralee ireland, arrived in 2 days all good, super service guys keep it up

Would NEVER use the company again. It cost me a fortune to get my luggage shipped with them and it took 3 weeks to get to me....plus I had to do ALL the running back and forth to the airport and make all the calls while the owner JOHN sat back in Scotland and did nothing. Plus each piece that arrived was destroyed......and the £ return for the destroyed luggage from Air Luggage was a joke......PLEASE DONT USE THIS COMPANY. Its cheaper to go to DHL or FEDEX and do it yourself.

Suitcase scheduled for Brindisi from the UK, five days. Landed in hotel two days early. Thanks, Great work and return to UK was a day early which was a nice surprise.
Definitely use Airoluggage again this March

Good value, and when I had an issue with the delivery address they were quick to respond.

A really great customer service experience from start to finish. They definitely went the extra mile for me but I’ve a feeling that’s just how they are. I’d definitely use this company again and recommend it to anyone looking for this kind of service.

I got my case sent from Brussels to Glasgow and it arrived in double-quick time. Texts received to keep me in close contact and I checked the tracking on the website just to satisfy my curiosity...great to see my case arrive a day earlier than my flight! Thank you so much Airoluggage, will use you guys again when I go to Poland in a few months! :)

Absolute fantastic service! Personal service, I could not recommend AiroLuggage and John enough. Fast and Hassle-free delivery all the way to Ethiopia! We will definitely be recommending it to my family and using it again in the future if needed!

Great experience - so quick an easy

No stress in getting my luggage to its destination, with updates along the way, would recommend any day

Cant fault their service. I've used them twice now and will continue to use them in the future.

I ordered a suitcase to be sent from Glasgow to Iceland! Fast quick service! Would definitely use again as I work overseas John was at hand to answer any questions or queries I had straight away.

Absolutely brilliant service. Boxes and cases picked up from London on Tuesday at the time agreed, arrived in Amsterdam on Thursday early. Very good customer service and positive experience all round.

Really excellent level of customer service. We needed our luggage to be delivered on a specific day and they were really helpful in securing this for us. Then when my flight was delayed John from Aeroluggage got in touch with DHL for me to ensure an afternoon delivery. Stress free way of moving country :)

I have written my fist review last week before I had the chance to open the parcels
The company were good in timing but the were of keen to deliver this safely.
I have put a sign of FRAGILE on all boxes but when I opened the boxes many things were broken

At first I had doughts regarding this company's credibility since I've never used them or had such a request,but after giving it a try and booking luggage online through there website which was shipping from overseas to the US, my perception changed dramatically. I was amazed how straight forward and quick i received my shipment just as promised. I would definitely use this service again and recommend anyone to use AiroLuggage for future services. Thanks again for painless, smooth sailing transaction.

Thanks for the service you provided to me! A few days ago I talked with one of your colleagues. She helped me, she was absolutely amazing, customer centric and reliable. Above all she gave me a very reasonable price. My packages deliverer earlier than it was expected. Good job you Airoluggage! .

As senior citizens we were finding it hard work dealing with our luggage when on holiday so we decided to try sending it by carrier. That was definitely one of our best decisions. AiroLuggage collected our cases from home and delivered it to our hotel in Rome then brought it home after our holiday. They let us know when they were collecting it and when it would be delivered and kept us updated on its progress. This meant we bypassed luggage dropoff queues and waiting at carouselles making going through airports a dawdle. It's more expensive than paying airline luggage charges but for the difference it's well worth it so we'll be using this service on all future holidays. Thanks to John Catterson for his prompt responses to our queries