Excellent pillow. So pleased with it. Neck pain much improved as a result. Very supportive and would definitely like another. Have deducted one star because of the length of time it took for the pillo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Customer services were brilliant in sorting out a convenient delivery, which was very quick too. I'm beginning to be more comfortable using the pillow...had a neck problem at the time , but eventuall... See more
Company replied
Unfortunately, memory foam pillow was not for me, pillow of good quality, however, just not suitable for me. When I got in touch regarding this it was a great experience, great comms. Sorted everyt... See more
Company replied
I ordered the pillow to help support my aching neck . The pillow arrived within 36 hours, what service! The pillows were very soft but quite heavy. Unfortunately I think they were a little too so... See more
Company replied
Company details
Written by the company
The multi-award winning Aeyla exists to help you break the sleep-stress cycle, with natural solutions for everyday life. When we're stressed, we struggle to sleep. When we can't sleep, days can feel more stressful. And so goes the sleep-stress cycle. There’s lots that can keep us up at night - only 20% of adults say the quality of their sleep is very good or excellent. And in the past month, nearly half of us will lie awake at night due to stress. If we don’t get the hours sleep we need, our stress levels increase. 21% of adults reported feeling more stressed on less sleep. But there’s not a ‘golden bullet’ or a secret hack to breaking it. It’s small changes to your routine that can help get you back on track. That’s where we come in.
Contact info
Bartle House, 9 Oxford Court, M2 3WQ, Manchester, United Kingdom
- support@aeyla.co.uk
- aeyla.co.uk
4.1
Great
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 67% of negative reviews
Typically replies within 1 week
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Go on give it a go
Genuinely sceptical at first but I decided to take the plunge and really glad I did, lovely plump pillow that supports the weight of my head throughout the night and plumps back up again when I change position, just wondering if I actually need a pillow case as it’s quite tight with a pillow case on and it’s easily washable so I might give it a go without a case. Overall very pleased with my new pillow.
18 June 2026
Unprompted review
Reply from Aeyla
Hi Tina,
Thank you for your thoughtful feedback. We’re delighted to hear you’re enjoying the comfort and support of your new pillow. Regarding pillowcases, we do recommend using one to help keep the pillow fresh and protected. Just as a reminder, only the outer cover is washable, and the pillow itself should not be washed.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
The best pillow I have ever slept on.
The best pillow I have ever slept on.
I’m 72 and have never had such a good nights sleep.
Would defiantly recommend.
2 June 2026
Unprompted review
Reply from Aeyla
Hi Pat,
Thank you so much for your lovely review. We’re absolutely delighted to hear you’re enjoying such a good night’s sleep and that the pillow is the best you’ve ever slept on. Your recommendation means a great deal to us.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
Unbelievable pillows.
Unbelievable pillows. We are pensioners. I have arthritis. My wife has spondylitis in her upper spine. As a result we now sleep in separate rooms in order not to disturb each other due to tossing and turning and sleepless uncomfortable nights. We saw the advert. We saw the claims being made by Aeyla about better nights sleep. We gulped when we saw the price. But we took the plunge. Oh my goodness...... we have both never slept better in our whole lives. No more waking up and turning the pillow. Bashing it and pummelling it to reshape it. All that stopped. These pillows are sumptuous. We have absolutely no regrets. We totally recommend them. We both sleep in double beds so we actually decided to buy a second pair, to make our beds look balanced. Our advice....? Don't hesitate. Order now. You will never regret it.
28 May 2026
Unprompted review
Reply from Aeyla
Hi Stephen,
Thank you so much for your incredible review. We’re absolutely delighted to hear that both you and your wife are sleeping so much better and enjoying such a positive difference in comfort. It’s wonderful to know the pillows have exceeded your expectations and become such a worthwhile investment.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
Ordering was very simple
Ordering was very simple. Delivery quick
Good price.
1 June 2026
Unprompted review
Reply from Aeyla
Hi Alexandra,
Thank you for your feedback. We’re pleased to hear the ordering process was straightforward and that your delivery arrived quickly. We appreciate your support.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
I don't like the pillows
The pillows are not for us.
Tried 3 times with email to company to return. They don't respond. Not great customer service. They don't fulfill their promise. Sales gimmick. Having to raise a charge back thruster bank
1 June 2026
Unprompted review
Reply from Aeyla
Hi,
We're so sorry to hear that you haven't received a response to your previous emails and understand how frustrating this must be.
Could you please email us at support@aeyla.co.uk with your order number and the email address used for the purchase? I'll personally look into the issue and make sure it's investigated as quickly as possible.
Rest assured, we're here to help and will do our best to resolve this for you.
We appreciate the opportunity to make this right and look forward to hearing from you soon.
Kind regards,
April, Aeyla Customer Support Lead
Aeyla Dual Pillow
Excellent medium to soft pillow which definitely improves your sleep👍
15 June 2026
Unprompted review
Reply from Aeyla
Hi Barry,
Thank you for your feedback. We’re glad to hear you find the pillow comfortable and that it’s helping improve your sleep. That’s exactly what we aim for.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
Happy
Purchased two Dual Pillows in July last year. Having bought loads of pillows over the years to try and help with neck pain. The dual pillows were a godsend and neck pain was very much reduced. Issue at first was the pillows were too big for standard pillow cases. Bought extra large pillow cases and pillows fit perfectly. I purchased two more dual pillows in May 26. On delivery of these pillows felt they were a lot thinner than the first two purchased. Emailed Aeyla Customer Services to let them know and response was almost immediately and issue was resolved. Couldn’t fault their sincerity and concern that I receive the best sleeping experience. Very happy.
22 May 2026
Unprompted review
Reply from Aeyla
Hi Devine,
Thank you so much for your detailed and thoughtful review. We’re really pleased to hear how much the Dual Pillows have helped reduce your neck pain and improve your sleep over time. We also appreciate your feedback regarding the difference in feel and are glad our customer service team were able to resolve this quickly and supportively. That means a lot to us.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
All good .sleeping better .
15 June 2026
Unprompted review
Reply from Aeyla
Hi Priscilla,
Thank you for your feedback. We’re really pleased to hear you’re sleeping better and happy with your pillows, that’s great to know.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
I brought pillow for my sister who has…
I brought pillow for my sister who has had a really bad neck which has improved so much since using Aeyla pillow, I have had one for over a year & it is fantastic beat pillow I have ever had.
6 June 2026
Unprompted review
Reply from Aeyla
Hi Lynn,
Thank you so much for your lovely feedback. We’re really pleased to hear the pillow has made such a positive difference for your sister’s neck and that you’ve also enjoyed yours for over a year, that’s wonderful to hear.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
Fantastic customer service and product
Fantastic customer service, efficient and very prompt !
Their pillow is soo comfortable and very good quality , worth every penny !
I will not hesitate in recommending this company !
Well done Aeyla 👏🏼 👍🏼
13 June 2026
Unprompted review
Reply from Aeyla
Hi M.,
Thank you for your fantastic feedback. We’re delighted to hear you’re so happy with the pillow, service, and quality, and we really appreciate your kind recommendation, that means a lot to us.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
Finally found a pillow that does what…
Finally found a pillow that does what it says
15 May 2026
Unprompted review
Reply from Aeyla
Hi Ann,
Thank you for your lovely feedback. We’re really pleased to hear you’ve finally found a pillow that works so well for you, that’s exactly what we hope for.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
Excellent customer service
The customer service of this company, we found to be second to none. Through no fault of their own we needed to flag something up. The courtesy and understanding were heartening, without us asking a replacement has been sent. The quality of the goods is excellent and the staff are a treat to do business with. Would recommend.
12 June 2026
Unprompted review
Reply from Aeyla
Hi Carolyn,
Thank you for your kind feedback. We’re really pleased to hear our customer service team were able to support you so well and that you’re happy with the quality of the product and our response, that means a lot to us.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
Just the Best!
I was curious about the hype around these pillows. I have neck & shoulder pain but two nights on the new Dual Pillow and I’ve slept for the first time in years! Amazing. Soft and cloud like but sturdy enough to spring back into shape quickly. Highly recommend. Quick delivery and a bargain after money spent on so many failed pillows. Thank you Aeyla.
10 June 2026
Unprompted review
Reply from Aeyla
Hi Emily,
Thank you so much for your wonderful review. We’re absolutely delighted to hear the pillow has helped transform your sleep and that you’re so impressed with both the product and service, that really means a lot.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
Totally transformed my sleep
Incredible items, service, delivery updates, after service ,
Beyond impressed after trying to find the correct pillow for years. Just ordered more for remaining bedroom so guests can benefit from a great night sleep too.
Could not recommend highly enough ☁️💤
11 June 2026
Unprompted review
Reply from Aeyla
Hi Christina,
Thank you for your amazing feedback. We’re thrilled to hear the pillows have made such a positive difference and that you’re even sharing them with guests so others can enjoy better sleep too, that’s fantastic.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
I have had chronic shoulder/upper back…
I have had chronic shoulder/upper back and neck pain for some time - this new pillow has relieved the neck pain and lessened the shoulder pain - I feel it will continue to improve but it’s only been a week so far and the relief for my neck has been amazing!
12 June 2026
Unprompted review
Reply from Aeyla
Hi Sally, Thank you so much for sharing this, it truly means the world to us!
We're so glad to hear the pillow has already made such a difference for your neck pain after just one week. Knowing it's bringing you some much-needed relief is exactly why we do what we do.
We hope it continues to work wonders for your shoulder and upper back too, please don't hesitate to reach out if there's anything we can do to support you along the way. Wishing you continued comfort! 😊
Regards,
Aeyla Support Team
Great improvement. Sleeping much better
Took a while to get used to it but now sleeping much better and no pain in my neck in the mornings.
1 May 2026
Unprompted review
Reply from Aeyla
Hi FranA,
Thank you for your feedback. We’re really pleased to hear you’re now sleeping much better and waking without neck pain after adjusting to the pillow, that’s exactly what we aim for.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
Game changing pillow
Don't Faff about buying pillow after pillow after pillow
Stop right here this is the one
A total game changer it feels like your sleeping on a cloud yet the inner core gives you the support you need too, genius design.
I have a permanent neck injury from a car accident and been through many many pillows over the last 26 years but nothings touched this one
I used to get up to the loo 2 or 3 times a night im now sleeping so deeply I dont
This morning i woke up in the exact same position I went to sleep in with my arm in exactly the same place so I couldn't of moved all night
It will take a few nights to get used to the softness and feeling the inner core but then wow sleep perfection
12 June 2026
Unprompted review
Reply from Aeyla
Hi Keith,
Thank you so much for your incredible and detailed review. We’re absolutely delighted to hear the pillow has made such a life-changing difference for your sleep, comfort, and overall wellbeing. That’s truly amazing to hear.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
The best purchase we have ever made to get a good night sleep
We could not choose between the Foamo or dual pillows, so we decided to buy an “Opposites attract bundle” for each of us, trial them and then send back the one we did not like within 30 days. The BEST nights sleep ever :-) after two nights my better half and I decided we where keeping both, far TooOOoooo great to sleep on to return. Never thought a pillow would make such a difference, back, neck and shoulder pains are gone and .. the best dreams ever, probably because we are not in pain whilst sleeping anymore. Thank-you Aeyla, Namaste
8 June 2026
Unprompted review
Reply from Aeyla
Hi Richard,
Thank you for your wonderful feedback. We’re thrilled to hear both you and your partner have found the pillows so comfortable that you’ve decided to keep them both and that your sleep and pain levels have improved so much.
If we can help with anything in future, please feel free to get in touch 💛
Warm regards,
The Support Team
The pillow is so comfortable and you…
The pillow is so comfortable and you can feel the support , well worth the money
11 June 2026
Unprompted review
Reply from Aeyla
Hi Martin,
Thank you for taking the time to share your feedback! We're delighted to hear that you're finding your pillow so comfortable and supportive. Knowing that you feel it's well worth the investment means a lot to us.
We truly appreciate your support and hope you continue enjoying many restful nights ahead! 💛
Warm regards,
The Support Team
These are just the best pillows
These are just the best pillows, highly recommend.
11 June 2026
Unprompted review
Reply from Aeyla
Hi Viv,
Thank you so much for your wonderful review! We're thrilled to hear that you think our pillows are the best and would highly recommend them.
Your kind words and support mean a great deal to us. We hope you continue to enjoy many comfortable and restful nights with our pillow 💛
Warm regards,
The Support Team
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