Ordering is easy on line. Unit arrived damaged and packaging was very damaged. The delivery driver took photos and said he would report back. My renovation work wasn't completed on time and so I had t... See more
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Company details
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Adexa Direct - a leading supplier of catering & kitchen equipment in the UK offering the largets range, free shipping and unbeatable prices.
Contact info
Unit 1 White Lane Farm, Tongham, GU10 1BU, Farnham, United Kingdom
- 01483 931040
- info@adexa.co.uk
- adexa.co.uk
Hasn’t replied to negative reviews
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Easy to use website
Easy to yse website, full tracking abd call from courier, delivery was great. Able to unwrap and check product before he left.
Great response when first delivery…
Great response when first delivery broken and second delivery was very smooth .
regards,
Great products and service
Ordered 4 alloy dough pans great price and speedy delivery however the order was very poorly wrapped in just a bag that gone ripped open and the pans were damaged. Thankfully Damage was minor and I easy repaired myself.
Avoid this company at all costs
Avoid this company at all costs.
I ordered something and then they bring me something similar without informing me the other item was not in stock. After sales is a complete waste of time. Still not been resolved.
Excellent product
Product ordered arrived quickly. Well boxed. Instructions told me to use only certain pots and pans, luckily I had some.
This product is excellent. It’s amazing how it heats up so quickly and efficiently. It’s bigger than I expected but it’s great.
My 92 yr Dementia suffering mother is very wary of it at mo, as it’s replacing a broken 2 ring electric rings that was rubbish.
Excellent service
Excellent service. Product provided exceeded my expectations
Brilliant comerical microwave cooks so…
Brilliant comerical microwave cooks so fast
Great selection of racking systems.
Great selection of racking systems in all prices and uses.
The ones I chose were great value for money and perfectly adequate for the job.
They have a double tongue and slot system which was extremely fiddly to put together and needed to be screwed to the wall before they were firm enough to use. Plenty of patience required!
Easy ordering and three day delivery!
Once again I have received an excellent…
Once again I have received an excellent product at a very good price delivered super fast.
Excellent service.
Quick delivery and good furniture
AVOID THIS COMPANY
AVOID, this is a scam company with zero ethics and thought for the customer. They take your money, don’t send the product and when you cancel they keep 20% for nothing. Absolutely abysmal customer service, DO NOT USE THIS COMPANY!
Poor handling of damaged good
Adexa kept £77 of my money and left me with a broken, hazardous appliance.
Delivery was damaged. They issued an unwanted replacement without asking. Then only partially refunded me and refused to collect the damaged item. I have a safety hazard in my home and they have my money. Breach of Consumer Rights Act 2015. Avoid.
PRODUCT DELIVERED DAMAGED AND POORLY…
PRODUCT DELIVERED DAMAGED AND POORLY MANUFACTURED BUT WE HAD NO ALTERNATIVE BUT TO USE IT AS THE EVENT WE BOUGHT IT FOR WAS ONGOING.
Dishonest trader
Company importing stuff straight from China without any quality control in place. Packages coming to customer with incorrect parts, making assembly impossible.
Customer service next to none, you'll be dealing with AI, asking the same questions over and over again. Product returns impossible, you'll need to stay with what you actually bought. They know that transactions are to small to take legal action, and that's why they keep doing the same thing - Easy money. For your own good - look somewhere else.
Brilliant bit of kit at a brilliant…
Brilliant bit of kit at a brilliant price. Delivery was fast, item was well packaged. Couldn't really fault anything.
Good equipment
Good equipment, i like the ADEXA logo on the equipment very professional 👌
Easy to order,quick service,delivery
Easy to order,quick service,delivery, second fridge I have had and it does exactly what a need it to. Looks great too.
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