I was so stressed out with the runaround I got on getting my oxygen right from the start at the sleep center I was a patient with and then I finally got a very special woman that explained in detail t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
AdaptHealth is a network of full-service medical equipment companies that use tailored products and services to empower patients to live their best lives – out of the hospital and in their homes.
Contact info
220 W Germantown Pike Suite 250, 19462, Plymouth Meeting, United States
- (610) 424-4515
- web_help@adapthealth.com
- adapthealth.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Polite and respectful
Polite and respectful. New what he doing and explained how to operate and who to contact if there is any problems.
We got right to the point of what I…
We got right to the point of what I needed. I answered all her health questions that it's helping me. I feel a lot better since I've been using this. I get really great service from adaptahealth I've also getting oxygen equipment from them now. My respiratory therapist is helpful .. She knows exactly what I need. Can answer all my questions as well. And she also puts up with my dogs lol
Quick great service Great Medical Supply
Quick great service. Will answer any questions. Very good!!
Make an appointment to South Burlington
The nice lady that I dealt with in South Burlington went up and beyond. She's an asset.
The lady who walked up from the back to…
The lady who walked up from the back to greet me was friendly, helpful and professional. Kevin was very knowledgeable and professional. He did a thorough job of showing me my new, updated CPAP. I was having issues with my cushion and he educated me on the probable problem. I am excited to use my new machine.
They are prompt and always available to…
They are prompt and always available to talk to. Very happy with the service i got providing me with oxygen at my sister's house in another state for the weeks visit I had with her. Very happy with their service. Linda mills
Shane is a great asset to your company
Shane is a great asset to your company. Couldn't ask for better service.
All the staff at Adapt Health are very…
All the staff at Adapt Health are very kind and helpful!
Training
Small class size, All necessary materials at hand for training, and knowledgeable trainer.
Great customer service skills!
My mom was indecisive about using the CPAP machine so we had a telephone appointment with Angela Schumacher to obtain more clarified information to help ease anxiety. She was absolutely wonderful. Not only was she knowledgeable, she was cool, calm and collected. She was able to answer all of our questions without rushing us or making us feel like we were a burden. That really meant a lot. Thank you Angela!
Eric was extremely helpful
Eric was extremely helpful. He went into details about the product and explained everything. Whenvhe was done I had no questions, he covered it all, and did it very well. I hope that when I need other eqiptment or help it is Eric that comes again.
Thanks again Eric
Jim
I went to return my oxygen stuff at…
I went to return my oxygen stuff at adapt which is affiliated with verio. I was greated with the receptionist who was very nice and couldn't find my order so she went directly to her manager. Johnny, to solve the problem. Because my situation was a little complicated they were so professional amazing and came through to the end doing their job complete. Johnny was so amazing!
Poor service, harassing calls and emails
My doc ordered my new CPAP Machine one month ago, and I still won't receive it for another 10 days. When I called after 2 weeks, we were disconnected twice and then I was told they had no record. Eventually they found the record, but said they would call back shortly. Two weeks later they called to arrange delivery in 10 days, but we got disconnected 3 times. What's more, this company hounded me by phone and emails almost EVERY DAY about supplies for my last CPAP machine. I'm telling my doc to connect their patients to another supplier.
The instructions for using the…
The instructions for using the equipment was great! The delivery service is so convenient. My experience could not have been better. Thank you!
James was great on helping me get my…
James was great on helping me get my stuff situated I appreciate everything he does he deserves a raise you need help him out I appreciate it I sincerely Mr Nelson
Joe was very very helpful showing me…
Joe was very very helpful showing me how to use the machine.
Customer service can do a better job by…
Customer service can do a better job by following up on the ticket generated for service. Being more helpful and trying to understand the customer concerns.
Very nice just hope they can replace my…
Very nice just hope they can replace my walker so I can get around.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








