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Ableworld - Gloucester Reviews 

51
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TrustScore 4.5 out of 5

4.7

1 Longsmith Street, GL1 2HJ Gloucester, Gloucestershire, GB

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Rated 5 out of 5 stars

The whole experience of buying scooter was handled Great by the people in shop put at ease and even delivered it on time

Company replied

Rated 5 out of 5 stars

A very good range of mobility scooters and many other mobility aids to see in store. Showroom very easy to find in the city centre with kerbside parking. Nigel and his lady colleague gave us a chee... See more

Company replied

Rated 5 out of 5 stars

It was an easy, informative conversation with the shop assist that led to my purchasing a suitable wheelchair for a taller man. Delivery saved me a great deal of anxiety. Thank you

Company replied

Rated 5 out of 5 stars

Outstanding service in an emergency – highly recommend! My wheelchair died while we were on holiday in the Gloucester area, which could have ruined our trip. I phoned Ableworld late on Friday evening... See more

Company replied


Company details

  1. Mobility Equipment Supplier
  2. Disability Equipment Supplier
  3. Hospital Equipment and Supplies Store
  4. Wheelchair Store

About Ableworld - Gloucester

Written by the company

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Contact info

  • 1 Longsmith Street, GL1 2HJ, Gloucester, Gloucestershire, United Kingdom

  • 01452 690250

4.7

Excellent

TrustScore 4.5 out of 5

51 reviews

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4.7

All reviews

(51)

769 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service, Great People

Finally had to admit I needed a mobility scooter and decided to visit Ableworld. Bridget and Andy were absolutely first class from start to finish. I explained what I needed and they recommended an appropriate scooter within my price range. They allowed me to test drive the scooter at my own pace and suggested I went away to discuss with my family which we did. The scooter was delivered as promised. No pressure selling no trying to get you to buy more than you need just great service with a smile.

5 August 2023
Unprompted review
Ableworld - Gloucester logo

Reply from Ableworld - Gloucester

Hello,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Biridet and Andy from our Ableworld Gloucester were able to help yu find a scooter to meet your needs. It's also great to hear that their service was first-class. We hope to welcome you back again.

Take care
Ableworld

Rated 5 out of 5 stars

Brilliant service from the start! Two weeks ago my husband and I visited…

Two weeks ago my husband and I visited Ableworld in Longsmith Street,Gloucester. We wanted advice for some aids for my husband who has breathing difficulties and now is unable to walk any distance.
We were warmly welcomed on arrival by the Manager, Andy. Andy very kindly gave us a full demonstration of the mobility scooters he thought appropriate for my husband. We were so impressed we bought a mobility scooter then and there and brought it home - and have since found this a great boon!
We, while on that same visit, tried some riser/recliner armchairs and were very impressed! As a result we also bought new chairs!
The Manager himself and his engineer, Ian, delivered the chairs this morning, in a careful and respectful manner.
We are very impressed with the firm and especially the team from the Gloucester branch!

16 May 2023
Unprompted review
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Reply from Ableworld - Gloucester

Hello Liz,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Andy at our Ableworld Gloucester store provided excellent service. It's also great to hear that he was able to help your husband find a mobility scooter that met his needs. We hope you enjoy your new riser recliner chairs and hope to welcome you back in-store again.

Take care
Ableworld

Rated 5 out of 5 stars

Friendly, helpful staff with no sales pressurising

Have been in a few times to look at the mobility scooters for my father. He has very specific issues with his knee so not all scooters are suitable.
Hayley was hugely friendly and helpful on our first visit, bringing a number of scooters out so Dad could try them, but not pressurising a sale or specific model.
We returned for a test drive and again, the team could not have been more helpful with no pressure to buy. Happy to let him go away and think about the purchase.
Finally, he has bought one and again both Hayley and Stuart ensured that the purchase was straightforward and stress-free answering all my and Dad's questions and setting the scooter up ready for delivery.

21 January 2023
Unprompted review
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Reply from Ableworld - Gloucester

Hello Cathryn,

Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Hayley from Ableworld Gloucester was able to help you find a mobility scooter to meet your farthers needs. Its also great to hear that Stuart was also able to help answer and queries that you may have had about the scooter. We hope your father is happy with his new mobiity scooter and we look foward to welcoming you back.

Take care
Ableworld

Rated 5 out of 5 stars

Item was delivered soon than expected

Item was delivered soon than expected
Item was just as described

11 June 2022
Ableworld - Gloucester logo

Reply from Ableworld - Gloucester

Hello,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that the order you recieved recently was delivered sooner than expected. We hope to see you again soon.

Kind regards,
Ableworld

Rated 5 out of 5 stars

Thanks Hayley

Served by Hayley this week whilst we tried some scooters and then went back to buy one. She was friendly, helpful and honest both times. Great service

2 June 2022
Unprompted review
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Reply from Ableworld - Gloucester

Hello Charlotte,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Hayley was friendly and helpful during your recent visit. We hope to see you again.

Take care,
Ableworld

Rated 5 out of 5 stars

serverd by Travis,who was most helpfull…

serverd by Travis,who was most helpfull both trechnically and a really nice guy- not the first time I have bought from this shop and always had excellent service and delivery

30 September 2021
Unprompted review
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Reply from Ableworld - Gloucester

Hello Mr Mossman,

Thank you for taking the time to leave us an excellent review. It's great to hear that Travis was helpful and really nice when you visited recently. We hope to see you again.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

I bought a mobility scooter from Gloucester

I bought a mobility scooter from Ableworld. It was such a pleasure to be treated so kindly & with loads of patience by Travis who explained everything so well.
Congratulations for a hassle free & such a speedy delivery.
Thanks so much
Kind regards
Gill Oates.

17 September 2021
Unprompted review
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Reply from Ableworld - Gloucester

Hello Tony,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Travis treated you kindly and with loads of patience. We are happy we could help you on this instance. We hope to see you again.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

Great Customer Service…

We received excellent customer service from Hayley who was very knowledgeable and friendly.The team were all friendly and we are very pleased with our scooter. Thanks Team

6 September 2021
Unprompted review
Ableworld - Gloucester logo

Reply from Ableworld - Gloucester

Hello Helen,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Hayley was very knowledgeable and friendly when you recently visited. We hope to see you again.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

Speedy mother

I have visited the gloucester shop 3 times inquiring about a mobility scooter for my mother Julie. I was very happy with Hayley’s help. I left the shop after buying one very happy and would like to say thank you to Hayley for helping us choose the right one, her patience’s and knowledge of the scooter. Demonstrating and dismantling it and for making us laugh.

21 August 2021
Unprompted review
Ableworld - Gloucester logo

Reply from Ableworld - Gloucester

Hello David,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Hayley from our Ableworld Gloucester store was patient and helped you choose the right scooter for your needs. We hope to see you again.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

tank you Ableworld.

I purchased 2 recliner chairs at ableworld in Gloucester, the person who served me was named Serina. What a great experience that was, she was very well informed of the right chair for my age and disability, also for my husband. She was such a lovely person I would defineataly go to this shop again. I,ve als purchased a folding scooter from this store not long ago, also a very good service. Thank you Ableworld.

15 August 2021
Unprompted review
Ableworld - Gloucester logo

Reply from Ableworld - Gloucester

Hello Mrs Janes,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Serina from our Ableworld Gloucester store was lovely and delivered a good service. We hope to see you again.

Kind Regards,
Ableworld

Rated 5 out of 5 stars

The lady was very helpful gave us lot…

The lady was very helpful gave us lot information about the recliner chairs was serve by SERINA in Gloucester definitely recommend any people and recommend the lady who serve us nothing was to much trouble

11 August 2021
Unprompted review
Ableworld - Gloucester logo

Reply from Ableworld - Gloucester

Hello Denise,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Serina from our Gloucester store was helpful and gave you lots of information. We hope to see you again soon.

Kind Regards,
Ableworld

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