99home.co.uk Reviews 

1,805
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 288 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for being extremely responsive, helpful, and professional throughout the entire property selling and renting process. Consumers note that the service is efficient and proactive, making transactions completely smooth, straightforward, and relatively stress-free. Some reviewers were not happy with the communication quality during their journey. People mentioned experiencing very slow replies, unhelpful interactions, and significant difficulties getting proper assistance with their property listings from customer support. A few customers also felt unsupported when trying to resolve issues or understand how the platform operated effectively.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing the team as consistently helpful, professional, and... See more

Service

Users describe positive interactions with service, highlighting professional staff and efficient support from... See more

Customer service

Clients share positive opinions on customer_service, noting that representatives consistently go above and... See more

Response time

People report positive experiences with response_time, highlighting that staff members are consistently fast,... See more

User experience

Customers consistently note positive experiences with user_experience, highlighting that the platform makes... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge thanks to Craig at 99homes.co.uk for his exceptional service. He truly went above and beyond to ensure everything was handled correctly, showing a level of dedication that is rare in the industry... See more

Company replied

Rated 5 out of 5 stars

Amit and his team were amazing from sign up to sale of the house! He went above and beyond - accommodation of our listing request even on Boxing day to go live - now that is service! The produ... See more

Rated 5 out of 5 stars

99 homes have been what I can only describe as perfect landlords. Craig is always prompt in responding and resolves any issues quickly. We become aware of some damp in the property, and from the first... See more

Company replied

Rated 5 out of 5 stars

★★★★★ Excellent service that stands out from the rest I’ve used several estate agents over the years, including Connell's, so when I found 99 Homes online I was a bit hesitant to try another. But... See more


Company details

  1. Real Estate Agents
  2. Property Management Company
  3. Real Estate Agency
  4. Real Estate Rental Agency

Written by the company

We at 99home.co.uk, an online and hybrid estate agent take pride in offering the most competitive pricing packages to sell or let your property. Starting from just £49 for letting service and £99 for sell services, we offer three different packages, tailored to suit your specific needs. Your property is listed on all major online real estate portals like Rightmove, Zoopla. Our team of real estate sales professionals is readily available at your service and provides you with all the necessary support.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(1,805)

284 reviews in the last 12 months

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Rated 5 out of 5 stars

99Home

I’ve been managing around 22 properties across London for several years, and I’ve been advertising with 99Home throughout that time. The service has been consistently reliable, and their platform has been a huge help in reaching new tenants. I especially want to highlight Vivek, who has been outstanding—always responsive, proactive, and professional. I highly recommend 99Home for anyone looking to advertise properties with a trusted team.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Huge thanks to Craig at 99homes.co.uk…

Huge thanks to Craig at 99homes.co.uk for his exceptional service. He truly went above and beyond to ensure everything was handled correctly, showing a level of dedication that is rare in the industry. His attention to detail and deep knowledge of the market are top-notch, but it’s his friendly, patient, and helpful attitude that really sets him apart. He made me feel supported throughout the entire process—5-star service all the way

12 February 2026
Unprompted review
99home.co.uk logo

Reply from 99home.co.uk

Dear Ako
Thank you so much for your incredibly kind words and for taking the time to share your experience withCraig and 99homes.co.uk.

It truly means a lot to hear that you felt supported throughout the entire process. We always aim to deliver a service that’s thorough, transparent, and client-focused, so knowing that the dedication, attention to detail, and market knowledge made a positive difference is greatly appreciated.

Helping make the process smooth and reassuring for you was an absolute pleasure. Wishing you all the very best, and please don’t hesitate to reach out if we can assist you again in the future.
Kind regards
99home team

Rated 5 out of 5 stars

Everyone that I dealt with at 99 homes…

Everyone that I dealt with at 99 homes was véry informative
Overall the process was easy and received a very good response to our property on all the property platforms.
In fact in 1 day we had many offers .
Excellent outcome.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Exactly what I wanted from this service. I loved knowing I could manage the viewings and sales process myself and save ££££s by not going through an agent, while still being advertised on the big portals like Rightmove and Zoopla.

Doing the viewings personally gave me full control and, I believe, helped achieve a sale price beyond my expectations. I was able to give buyers real confidence because I knew far more about my home and the local area than any agent ever could.

I will definitely be using this service again and would highly recommend it

31 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience

I've had an excellent experience working with 99Home. From start to finish, Srushti and Anil were professional, knowledgeable, and genuinely committed to helping. Every step of the process was handled efficiently, and any questions I had were answered clearly and promptly.

What stood out most was the level of courtesy and respect shown throughout my interaction. It’s clear that this agency values transparency, organization, and public service. The team went above and beyond to ensure everything was completed smoothly and on time.

Thank you for your hard work and commitment.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Selling my property with 99home was a good decision!

Selling my property with 99home was easier than I expected. Early stages were simple and quick in terms of supplying details, having photos/ floorplan done and getting all the details online. I opted to manage viewings myself and this was quite straightforward via the dashboard, however I'm not sure if updates I made went back to 99home. However whenever I contacted them for help/ updates they were always very quick and responsive, especially Amit Patel who assisted me ably and patiently up to the point the sale was made. They have me great service and I would definitely use them again.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

We started working with 99homes Ltd…

We started working with 99homes Ltd about a week ago, and it has been a great experience so far. Smita has been very cooperative, and Ashish as well—both have been extremely supportive and professional. It’s been a pleasure working with you, and we look forward to building a long-term working relationship.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

I have been speaking with a very…

I have been speaking with a very helpful lady today called Srushti. Who was very helpful and reassuring. As you can imagine I have been very inpatient about finding myself a house for me and my daughters and Srushti has been very helpful and kind keeping me informed.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Amit and his team were amazing from Start to Finish!

Amit and his team were amazing from sign up to sale of the house! He went above and beyond - accommodation of our listing request even on Boxing day to go live - now that is service!

The product offers exceptional value, great, highly responsive service and ultimately a way into Rightmove, Zoopla & OntheMarket without the huge high street comission.

Would I recommend them - for sure!
Would I use them again - you bet!

Thanks Amit & team for your support throughout!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Quick and efficient service

Our company was looking to advertise an office for rent and we have returned to 99home as we have had good experience with them in the past. They have been easy to contact by phone (no waiting times, able to deal with queries) and I spoke with Vivek who again was helpful and polite, able to assist with my specific questions, offered us a reduced rate if we took multiple months with Rightmove up front. Our ad was dealt with speedily and efficiently and live within an hour - thank you Vivek.

28 January 2026
Unprompted review

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