50PlusLife Reviews 

4,360
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,632 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably helpful and knowledgeable staff for taking the time to explain insurance policies clearly without relying on confusing industry jargon. People deeply appreciate the supportive, patient, and completely unhurried approach, noting that advisors make them feel entirely comfortable during sensitive conversations about funeral plans. Consumers also mention that setting up coverage is a straightforward, smooth process designed to fit personal budget requirements without any high-pressure sales tactics. Some reviewers were not happy with communication issues, mentioning difficulties reaching a real person quickly or dealing with persistent follow-up calls.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting that representatives are remarkably polite,... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently noting that advisors are exceptionally... See more

Service

Users describe positive interactions with service, highlighting that representatives are patient, explain... See more

User experience

Clients share positive opinions on user experience, highlighting how agents explain everything clearly... See more

Product

Consumers find product to be positive, noting that helpful agents explain policies in detail to suit... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Spoke to Dan , who was very knowledgeable, polite & listened to what our requirements were. He explained everything to us in a clear & concise way. We would certainly recommend this service to any... See more

Company replied

Rated 5 out of 5 stars

Straight forward speaking. Which I believe to be the best approach to giving important information to possiblly New clients. I was impressed with the NO NONSENCE APPROACH. All my questions were a... See more

Company replied

Rated 5 out of 5 stars

Indi made the process easy. He explained everything twice over. Confirmed I understood all that was being done & didn’t mind that I strayed off topic regularly. Very patient indeed. Made the interacti... See more

Company replied

Rated 5 out of 5 stars

The absolute professionalism. The consultant I dealt with - Melina was 2nd to none!! When you're trying to put procedures in place for your passing to make it easier for your loved ones it can be rea... See more

Company replied


Company details

  1. Life Insurance Agency
  2. also in
  3. Insurance Agency
  4. Insurance Broker
  5. Insurance Company

Written by the company

50 Plus Life is a specially designed life insurance plan offering affordable, guaranteed protection for those aged 50 and over. With no medical questions required, acceptance is guaranteed, providing reassurance and peace of mind. It helps ensure that loved ones are not left with unexpected costs, supporting expenses like funeral costs, outstanding bills, or a small gift to family. Premiums are fixed and easy to budget for, offering a simple way to leave something meaningful behind. 50 Plus Life is about securing your legacy with dignity, care, and confidence — protecting what matters most, when it matters most.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

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4.8

All reviews

(4,360)

1,601 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Craig Tweed was very polite and…

Craig Tweed was very polite and explained everything I needed to know , also has sent me email confirming certain points

13 October 2026
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Reply from 50PlusLife

Thank you, Edward, for your review and for your kind words about Craig Tweed. We are pleased he explained everything clearly and followed up by email, and we will pass your feedback on. Your policy allows you to nominate beneficiaries and update them later, and includes an accidental death benefit from day one where the policy definition is met. Please read through your policy documents to make sure all the details are accurate and meet your needs, and let us know if anything needs changing. If a friend or family member you refer takes out a policy, we issue vouchers as a thank you after the qualifying period. Thank you for your business.

Rated 5 out of 5 stars

Superb professionalism

Superb professionalism, what a lovely surprise to deal with knowledgeable experts for a change!!

13 October 2026
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Reply from 50PlusLife

Thank you, Peter, for your generous review. We are delighted you found our team knowledgeable and professional. Your cover is whole of life cover with no fixed end date, and premiums stop at age 90 while the cover continues. Please take time to go through your policy documents and check everything is accurate and suits your needs, and contact us if anything needs updating. Should someone you refer take out a policy with us, we will send you vouchers as our thank you after the qualifying period. Thank you for choosing us.

Rated 5 out of 5 stars

I was explained 50 + policy by Stephen about this…

I was explained by Stephen about this policy sooo clearly which helped me decide for this policy.
I wish to thank Stephen for his service.
Wishing all best wishes in Autumn season.
Positive services are great for man kind.

7 October 2026
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Reply from 50PlusLife

Thank you, Premlata, for your lovely review and your kind wishes for the autumn season. We are so pleased Stephen explained the policy clearly and helped you make your decision, and we will share your thanks with him. Your Over 50s Life Cover includes our Claims Promise for eligible approved claims, and you can nominate beneficiaries and change them later. Please check your policy documents to make sure everything is accurate and meets your needs, and contact us if anything needs updating. If a friend or relative you refer goes on to take out a policy, we will thank you with vouchers once the qualifying period is complete. Thank you for your business.

Rated 5 out of 5 stars

Very straightforward process to arrange…

Very straightforward process to arrange cover, the customer advisor explained my options clearly and concisely. Allowing me to choose the most appropriate cover for my requirements. Payment by direct debit was easy to arrange and the ability to select the payment day is very useful.

12 October 2026
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Reply from 50PlusLife

Thank you, Michelle, for such a clear and helpful review. We are glad our advisor explained your options and that you found arranging the Direct Debit and choosing your payment date straightforward. Over 50s Life Cover offers guaranteed acceptance within the eligible age range and is whole of life cover with no fixed end date. Please read through your policy documents to confirm all the details are correct and that the cover meets your requirements, and let us know if anything needs updating. If you refer someone who goes on to take out a policy, we will send you vouchers as a thank you after the qualifying period. Thank you for choosing 50 Plus Life.

Rated 5 out of 5 stars
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Reply from 50PlusLife

Thank you, Stephen, for your review. We are pleased everything was explained to you in detail. Your policy means premiums stop at age 90 while the cover continues, and there is an accidental death benefit from day one where the policy definition is met. Please take a few minutes to check your policy documents to make sure everything is accurate and meets your needs, and contact us if anything needs updating. If a friend or family member you refer takes out a policy, we will send you vouchers as our thank you once the qualifying period has passed. Thank you for your business.

Rated 5 out of 5 stars

James was fantastic really helpful and…

James was fantastic really helpful and explained everything clearly

9 October 2026
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Reply from 50PlusLife

Thank you, Samantha, for your review. It is great to hear James was so helpful and explained everything clearly, and we will pass your kind words on to him. Over 50s Life Cover lets policyholders nominate beneficiaries and update them later, and our Claims Promise applies to eligible approved claims. Please read through the policy documents to make sure every detail is accurate and meets your needs, and get in touch if anything needs updating. Should you refer someone who goes on to take out a policy, we will thank you with vouchers after the qualifying period. Thank you for choosing us.

Rated 5 out of 5 stars

Explained everything exactly what I…

Explained everything exactly what I needed to hear.

2 October 2026
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Reply from 50PlusLife

Thank you, Christopher, for your review. We are pleased our team explained everything you needed to know. Your Over 50s Life Cover is whole of life cover with no fixed end date, and the product offers guaranteed acceptance within the eligible age range. Please check your policy documents carefully to make sure all the details are correct and suit your needs, and contact us if anything needs updating. If a friend or relative you refer takes out a policy with us, we will send you vouchers as a thank you once the qualifying period is complete. Thank you for your business.

Rated 5 out of 5 stars

Adviser was very helpful

Adviser was very helpful and did not rush me in the making a decision

9 October 2026
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Reply from 50PlusLife

Thank you, Marie, for your review. We are pleased our adviser was helpful and gave you the time you needed to make your decision without feeling rushed. Your Over 50s Life Cover lets you nominate beneficiaries and update them later, and premiums stop at age 90 while the cover continues. Please read through your policy documents to make sure everything, including your beneficiary details, is accurate and meets your needs, and contact us if anything needs updating. If a friend or relative you refer takes out a policy, we will send you vouchers as a thank you once the qualifying period has passed. Thank you for choosing 50 Plus Life.

Rated 1 out of 5 stars

New application for life insurance

New application for life insurance, received policy through post, read through and noticed 2 issues, 1st was beneficiary names (family surnames) were noted as not being family on page 3 of 3, 2nd issue will only pay claims into a UK bank account! I explained initially my wife lives overseas and does not have a uk bank account but was given the impression payment would go overseas to my wife! So thought I would call to discuss both issues, after calling numerous times over 3 days I finally spoke to a real person, you are automatically put onto an answering service saying they will call back - nothing ! The red flag I should have taken note of was the use of a local dialling code for where I live when they first contacted me but was actually calling me from another part of the country ! Why do this ? With these 3 indicators I decided to cancel once I got through to someone, when something does not feel right, do not ignore…

2 October 2026
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Reply from 50PlusLife

Thank you for taking the time to bring this to our attention, Mr Cousins. I am sorry to read about your experience. Your feedback has been escalated internally and a member of our compliance team may be in touch to discuss it further. If you have concerns and need to speak to somebody urgently, please contact me directly at m.cullen@smartercover.co.uk. Thank you again for reaching out.
Michael Cullen, Compliance Manager

Rated 5 out of 5 stars

I’m very helpful

They was very helpful

9 October 2026
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Reply from 50PlusLife

Thank you for your review. We are really pleased our team was so helpful. Your policy includes an accidental death benefit from day one where the policy definition is met, and premiums stop at age 90 while the cover continues. Please take a moment to go through your policy documents and check that everything is accurate and meets your needs, and let us know if anything needs updating. If you refer someone who goes on to take out a policy, we will send you vouchers as our thank you after the qualifying period. Thank you for choosing 50 Plus Life.

Rated 5 out of 5 stars

Polite young man who answered all my…

Polite young man who answered all my questions

8 October 2026
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Reply from 50PlusLife

Thank you, Lisa, for your review. We are glad all your questions were answered politely and clearly. Your Over 50s Life Cover includes our Claims Promise for eligible approved claims, and you can nominate beneficiaries and update them later. When you read through your policy documents, please make sure your beneficiaries and other details are accurate and that the cover meets your needs, and contact us if anything needs changing. If a friend or family member you refer takes out a policy, we will thank you with vouchers once the qualifying period has passed. Thank you for your business.

Rated 5 out of 5 stars

I have to say Melina explained…

I have to say Melina explained everything to me she was very professional and polite and I felt at ease and not pushed into a corner like some places do
So thank you Melina I wouldn't have taken an insurance policy out if it wasn't for you

8 October 2026
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Reply from 50PlusLife

Thank you, John, for such a warm review of Melina. We are delighted she helped you feel at ease and explained everything without pressure, and we will make sure she sees your kind words. Your cover is whole of life cover with no fixed end date, and premiums stop at age 90 while the cover continues. Please check your policy documents to make sure everything is accurate and meets your needs, and get in touch if anything needs updating. If someone you refer goes on to take out a policy, we will send you vouchers as a thank you after the qualifying period. Thank you for choosing us.

Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable and fair.

8 October 2026
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Reply from 50PlusLife

Thank you, Stephen, for your review. Friendly, knowledgeable and fair is a wonderful summary to receive. Over 50s Life Cover offers guaranteed acceptance within the eligible age range, and includes an accidental death benefit from day one where the policy definition is met. Please read through your policy documents to confirm the details are correct and the cover suits your needs, and let us know if anything needs updating. Should a friend or relative you refer take out a policy with us, we will send you vouchers as our thank you once the qualifying period is complete. Thank you for your business.

Rated 5 out of 5 stars

Helpful staff

Helpful staff. Craig called me and made everything easy to understand. Thanks guys

8 October 2026
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Reply from 50PlusLife

Thank you, Lee, for your review. We are pleased Craig made everything easy to understand, and we will pass your thanks on. Your policy lets you nominate beneficiaries and change them later, and our Claims Promise applies to eligible approved claims. Please go through your policy documents to make sure everything, including your beneficiary details, is accurate and meets your needs, and contact us if anything needs updating. If you refer someone who goes on to take out a policy, we will thank you with vouchers after the qualifying period. Thank you for choosing 50 Plus Life.

Rated 5 out of 5 stars

They are very polite and they explain…

They are very polite and they explain things in real word (no jargon). They don't rush or push you in to things you don't want or need highly recommend.

1 October 2026
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Reply from 50PlusLife

Thank you, Beth, for your review and recommendation. Explaining things in plain language and never rushing anyone is exactly how we want to work. Your Over 50s Life Cover is whole of life cover, and premiums stop at age 90 while the cover continues. Please take time to check your policy documents to make sure everything is accurate and meets your needs, and get in touch if anything needs updating. As you would recommend us, if a friend or family member you refer takes out a policy, we will send you vouchers as a thank you once the qualifying period has passed. Thank you for your business.

Rated 5 out of 5 stars

They both helped out and explained…

They both helped out and explained everything to me so I could understand it all

8 October 2026
Unprompted review
50PlusLife logo

Reply from 50PlusLife

Thank you for taking the time to leave a review. We are glad our team explained everything in a way that was easy to understand. Over 50s Life Cover offers guaranteed acceptance within the eligible age range and includes an accidental death benefit from day one where the policy definition is met. If you have a policy with us, please read through your documents to make sure everything is accurate and meets your needs, and contact us if anything needs updating. If someone you refer goes on to take out a policy, we will send you vouchers as our thank you after the qualifying period. Thank you for your support.

Rated 5 out of 5 stars

Good service

All good staff

1 October 2026
50PlusLife logo

Reply from 50PlusLife

Thank you, Alan, for your review. We are pleased you found our staff good to deal with. Your policy includes our Claims Promise for eligible approved claims, and premiums stop at age 90 while the cover continues. Please check your policy documents to make sure the details are accurate and that the cover meets your needs, and let us know if anything needs updating. If a friend or relative you refer takes out a policy, we will thank you with vouchers once the qualifying period is complete. Thank you for choosing us.

Rated 5 out of 5 stars

Melina was very helpful

Melina was very helpful

17 September 2026
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Reply from 50PlusLife

Thank you for your review. We are delighted Melina was so helpful, and we will pass your feedback on to her. Your Over 50s Life Cover is whole of life cover with no fixed end date, and you can nominate beneficiaries and update them later. Please read through your policy documents to check that all your details, including any beneficiaries, are accurate and meet your needs, and get in touch if anything needs changing. If a friend or family member you refer goes on to take out a policy, we will send you vouchers as our thank you once the qualifying period has passed. Thank you for choosing 50 Plus Life.

Rated 5 out of 5 stars

Craig was very helpfully in finding the…

Craig was very helpfully in finding the right insurance for me,which has given me reassurance that my family will be protected in the future.

7 October 2026
Unprompted review
50PlusLife logo

Reply from 50PlusLife

Thank you for your review and for your kind words about Craig. We are pleased he helped you find cover that gives you reassurance about your family. Over 50s Life Cover lets you nominate beneficiaries and update them later, and includes an accidental death benefit from day one where the policy definition is met. Please take a few minutes to check your policy documents to make sure everything is accurate and meets your needs, and contact us if anything needs updating. If you refer someone who goes on to take out a policy, we will thank you with vouchers after the qualifying period. Thank you for your business.

Rated 5 out of 5 stars

The wonderful gentleman he was so…

The wonderful gentleman he was so respectful and explained in great depth

7 October 2026
50PlusLife logo

Reply from 50PlusLife

Thank you, Christine, for your lovely review. We are so pleased our colleague was respectful and took the time to explain everything in depth. Your policy means premiums stop at age 90 while the cover continues, and our Claims Promise applies to eligible approved claims. Please go through your policy documents to make sure everything is accurate and suits your needs, and let us know if anything needs updating. If a friend or relative you refer takes out a policy with us, we will send you vouchers as a thank you once the qualifying period is complete. Thank you for choosing us.

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