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Tenorshare 4DDiG Reviews 279

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TrustScore 3 out of 5

3.2

Software Vendor
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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, most reviewers were somewhat happy with their experience overall. Some customers found the product effective for data recovery, successfully retrieving a high percentage of lost files and repairing corrupted videos. People appreciated its functionality for tasks like cloning SSDs and improving old photos, with some describing it as a great product that works very well. However, a significant number of people were dissatisfied with the product's performance, reporting that files were distorted or that the software failed to work as advertised for recovery or repair tasks. Many consumers also experienced considerable frustration with customer service, describing communication as strange and unhelpful, often leading to unresolved technical issues. The refund policy was a major point of contention, with numerous complaints about denied refunds despite the product not working or misleading trial information, and some felt pressured into unwanted subscriptions.

What people talk about most

Product

Clients share ambiguous opinions on product, with some reviewers praising its effectiveness, stating it... See more

User experience

Consumers find the user experience to be ambiguous, with many reviewers expressing significant... See more

Refund

Users describe negative interactions with refund requests, often citing frustration with the process and a... See more

Subscription

Customers had negative experiences with subscription, citing confusion and disappointment with the trial and... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing disappointment and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use notebook PC. It contains Micro SD Slot. So I save a lot of permanent files. One day I added a USB HDD. And it formatted. But unfortunate, I formatted Micro SD. I confused about the acciden... See more

Rated 5 out of 5 stars

I have used the software to recover lost footage on my SD cards, but the information was severely corrupted. Using the software, I managed to access some lost data.

Rated 5 out of 5 stars

This program has saved my digital data. I searched a lot for a solution because I stopped the cutting client in the middle of the process and this returned the data to me.

Company details

  1. Software Vendor

Written by the company

Founded in 2007, Tenorshare has been committed to the field of data recovery for over 10 years. We focus on features that are truly useful to users, but we also value the worth of the product. At Tenorshare 4DDiG, we are dedicated to helping users resolve data loss, file corruption, system repair, and computer management problems. Along with a variety of innovative methods.

Contact info

3.2

Average

TrustScore 3 out of 5

279 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellent Support Team

The prompt follow up and response time from their support team is impeccable. They're knowledgeable, clear, concise amd to the point with their solutions to my issues.

20 August 2023
Unprompted review
Rated 5 out of 5 stars

I have forget my code

I have some problems to login with my software. I try to connect with the support team and they helped me very nicely. I highly appreciate to the so nice and helpful team. Software is also very nice and superb. Anyone can easily recover the lost data at own with the help of the software. Software and supportive team is excellent. I have forget my login credential and the team help me.

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent program straight in and…

Excellent program straight in and bypassed Google as I wanted to give my old note 9 to my son so he can play games ut couldn't remember the email and password from 6 years ago. Highly recommend this to unlock your old phone in the draw.

30 July 2023
Unprompted review
Rated 5 out of 5 stars

I loved how easy your software was to…

I loved how easy your software was to use. What I didnt know I was able to chat with your support team and they helped me through in a timely manner and very polite. Very appreciative of knowledgable support staff that is professional and also polite. Very rare.

30 May 2023
Unprompted review
Rated 5 out of 5 stars

First rate customer service

Tenorshare's customer support has been first rate. I've struggled to try to recover files from an external hard drive and I've received prompt and curteous attention from the support staff.

22 July 2023
Unprompted review

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